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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1533 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,533 reviews
  • Rated 5 out of 5 stars

    We love Dustin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line, why would anyone pay more? We got this for $199 on a deal of the day. It is amazing, I am trying to think of a feature it does not have and can't. It vacuums well, mops well, and the APP gives you complete control. One of the best designs I have seen. It vacuums UNDER THE BEDS and around every table leg. Truly amazing. I highly recommend this product. The name is the Cherry on Top - Dustin, brilliant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, one problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. The only bad thing about it, and it is super annoying and problematic, is that the brush used to clean the edges is constantly coming disconnected. It doesn't matter what the obstacle is, it comes detached. Cables, the feet of stools, the feet of chairs, the feet of couches, the edge of my dog water bowls, absolutely everything makes the brush become detached. It is super annoying. I kind of want to glue it to the vacuum even if it voids the warranty because it is that annoying. My schedule is set to run at night, so in the morning I have to hunt down the brush and reattach it. They have to make this feature better and this product would be 100% perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and highly recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robo vacuum works great, we have used it for carpets, hardwood floors and it worked without any issues. The best part is, its self emptying and also maps our home pretty quickly. We have a two storied home and it saved individual maps and we can choose which room it cleans in a run Bobsweep stands by the product and they will always have your back if you have any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little frustrating to connect but it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your router is in dynamic mode between 2.4GHz and 5.0GHz then you might have problem connecting Bob. I ended up having to split the 2 frequencies into 2 separate wifi networks and it finally works. Bob learned the house's map on the first try, pretty impressive. He's quieter than my Shark IQ too. Only downside would be the bagged station, I'd prefer bagless station so I don't have to buy and change bags plus less waste for the environment. Overall pretty amazing experience so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BObsweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On hardwood and tile, bObsweep does a fantastic job. It picks up dog hair, crumbs, and dust effortlessly, and I love that it also sweeps and mops in one go. The mop feature isn’t a deep clean (it’s more of a light wipe), but it helps keep the floors looking fresh between moppings. On carpets, it’s good but not perfect. It handles low-pile rugs fine, but on my thicker area rug, it tends to slow down and sometimes misses small bits. I usually just lift the rug corners or let it focus on open spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was our first robot vacuum; I wasn't sure how effective these were. We have traditionally used Dyson vacuum for our carpets and hard floors. This vacuum is excellent and a time saver. Vacuum is very easy to set up and very thorough when it operates. The map is updated every time it runs a cleaning cycle. The app is very easy to use and straightforward. One drawback is that you do have to fill the vacuum container every time you want to use the mopping feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep Dustin - Wayne

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robot sweeper so don’t have anything to compare to. Dustin works better than I had expected (sweeping, have not tried mopping yet) and app seems to work well after you figure it out (read the directions on page not as intuitive if not). Dustin doesn’t like rugs with long fringe on ends, gets sucked up and stuck, so either have to pick them up or I just marked on map not to sweep those areas. I did notice in morning with bright light shining in windows it can cause him to get stuck/confused so I run later in day. Like others had mentioned it would be nice to get a push notification when he gets stuck. Can only make rectangles on map for areas not to clean or mop, would be nice to be able to make angles since I have areas that aren’t square. I’m amazed how much he picks up when he sweeps, we do have a cat, which likes to follow him around and get in his way. He can sweep areas we typically can’t get with regular vac w/o moving like under table, beds, coffee table & chairs. Dustin makes the house feel cleaner than what it has with just the regular vacuum. Instructions say Dustin needs so much room around him for his charging station, I placed him in a corner and he finds home just fine. He does gently bump into things to recognize objects which doesn’t seem to be a problem, I hit items way harder with the vacuum. I like him so well I ordered a second one for our finished basement, going to call him “Sweepin” since you can change his name in the app. As a note, to install the round rotating brush I had to push really hard to snap it on, harder than expected. I have been manually emptying his dust bin so I can see how much he picks up instead of using the self empty feature, will use in future. The beater bar is very simple to remove to clean. Overall Dustin has made sweeping our house no longer a chore and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazin Robot Vacuum 100% recommend it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used different brands in the past and nothing near what Dustin Robot does I like this robot. Dustin is very quiet, very fast, and, most notably, clean very well. I 100% recommend it! Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on carpet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum on 2000 sqft furnished carpet. One touch works without any programming. Get the larger emptying size. I do the one touch because i have 4 kids who leave stuff around, and it is good to pick up the big stuff before running it. It gets dust and lint very well. 1 inch toys it just rolls over. It got stuck on a vertical power cord once and just stopped until i rescued it, but no clogs or other problems. It does float over floor computer power cords well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a great discount. Had a very old Roomba that was not great. This is really good at going over a rug to carpet and bare floor. Doesn't miss many spots. Empties itself. Mop feature works poorly but not enough to make up for how it does overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in a retail box that fits snuggly into a shipping box with a mock birth certificate on it welcoming your new vac to the family. Set up was very easy, you don't need the app to use it, but it's probably best to have it. Otherwise you have to manually hit buttons on the unit to get it to do its job. I don't use scheduling instead manually having it work using the app. I have a dog who sleeps in a cage, I have to make sure the rooms are clear of his toys as the vac already choked on one. I have it just do the main rooms and the hallway leaving the bedrooms and bathroom alone, meaning I have to make sure the doors are closed. Watching it for the first time is really cool. It's rolling around the room essentially blind mapping everything out. I was scared with my stairs but was quickly relieved to find it handled the stairs without issue. I unboxed it thinking "I hope I don't have to bring this back." A week later, I made sure to fill out the registration forms, read the manual learning about maintenance and priced out parts for it. So I guess I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Robot Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life does well as I use it on high power and is able to get through the whole house (800 sq ft of vacuuming area). It does a good job vacuuming and self dumping (100 day bag). The app is good, having multiple maps for different floors. Overall all the unit has worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such an amazing addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bObsweep Dustin has been such a time saver. Having a small dog that sheds and a newborn means there's little time to clean which is such a necessity but this has taken some of that burden away. The technology for the robot to navigate the house and vacuum around objects is amazing, we've only run into a couple issues and that's due to a slightly slanted kitchen floor (old house problems) otherwise it's been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot Vacuum

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot vacuum cleaner is my favorite. The quality is super good and it cleans excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to a house from apartment and cleaning big house was like a nightmare for us. This has reduced our work so much. Cleans at every corner of the house. Must have product for big house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustinbob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does a great job sweeping. Only issue is it can get stuck on rugs with accent strings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about Dustin. He keeps the floors clean and he’s quiet. I have recommended my Dustin BobSweep to everyone I know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade over last unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well however the mapping took a long time. The suction power is strong but it is louder than our previous unit. The trade off is worth it. When recharging is needed it finds the base well unlike our previous unit which often got lost and beeped until we found it and brought it back to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quiet . Love the mapping, the app and the se

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum cleaner and I am fairly pleased so far. We do have multiple pets and there is plenty of pet hair to retrieve on a regular basis. Dustin has done a good job mapping the place and navigating around many obstacles. The first few times it spent a lot of time close to its home base, but there is a table with chairs there that it kept going around it. After the first couple of times it seemed to be faster to move to other areas of the house. It is still too early to tell, but I think this will turn out to be a great buy. The unit has gotten stuck twice, once with a cord and once with a shoe lace, but it enters an error mode and shuts off, which is good. The self emptying feature failed once as the pet hair from the unit was so thick that it seemed to block the emptying of it. A little help made a difference. Once I cleared the first clump, we were back in business. At this point the only trouble I am encountering was getting it to work with Alexa. The skill calls for a login, but the same login that works on my bobsweep app is not what you use. I emailed support about this and got a quick reply. It's a custom password you can find in the Alex portion of the settings menu of the app. That worked. Only concern left for me is cost of supplies. It is a new model so right now parts available only through bobsweep site. Won't be a problem if the supplies don't have to be replenished with great frequency. I'm not sure how long it will be to fill a bag. I certainly don't want to be having to buy a bag every two weeks... I will try to post update on that. For now I'm happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. Wife struggles sweeping the floor so this is great relief. It’s fun to watch knowing that the floor is getting cleaned. Fun watching it carefully parking itself to empty and recharge.

    I would recommend this to a friend