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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1530 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,530 reviews
  • Rated 1 out of 5 stars

    Basically useless without Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum requires a cloud connection for full functionality (running on a schedule, creating barriers, etc.). There should be no reason the app cannot talk to the vacuum over Bluetooth or a local-only Wi-Fi network for these functions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Noisy but good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to experience an auto vacuum. It is a little noisy but it is doing a good job. Don’t have any cords or shoes with strings on the floor. It will be a problem. The sound when it empties is a bit unsettling. It’s loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bob Robot VAC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean nice work ! I though it only get stuck when it cant move over n get lost when the map change too much things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad but it does not pick up crumbs that well on our floor. The sweeper part always gets stuck into something then detaches from the machine. It loses connection constantly and goes on parts we do want the sweeper to go to on the map. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of time he did not clean . Always get stuck .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got done setting up my Dustin bot, and let me tell you, I should have bought this machine a while ago. Awesome packaging, and setup was super simple. I haf zero issues with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife’s best friend !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum cleaner owned it’s ability to schedule is convenient. My wife’s best friend lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robo Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall and solid Robo Vacuum. The initial set up took a couple of tries connecting to wifi. After that everything else so far has been working flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good!!! I recommend to put vacuum on medium power.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tirlw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine i didnt use it, it was eazy to assemble though but not what ibwas needing thanks though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We call ours Larry

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dustin couldn’t have asked for a better vacuum cleaner with great performance and quality!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dustin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Dustin. It help me save my time. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale … lots of features.. the no sweep zone is definitely a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bObsweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bObsweep, helpful a lot for family save time, very clean, very quiet, ….. thank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little robo vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just start it let it do hard work it runs great in rooms sweeps great and mops clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This thing is junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any rugs forget it. The batteries die super fast. The app is trash. There is a reason its so cheap. Its a month old and customer service wont do return exchange or anything… i can continue. The mopping is a job it speeads water on the floor. The only good thing is when it empties the trash it is so strong it makes my lighys flikker in my house….and shakes the glasses in the cabinets like an earthquake…id be open to try a replacement but thisncompany doesnt care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jeromeu

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dustin is very helpful specially when u are busy I love my Dustin

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad unit. The only issue I have would be that it has a problem finding it’s charge station sometimes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to much information about this vacuum. it’s difficult to use it. I have a roomba vacuum definitely that is better for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good . Too bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we were very disappointed. After the third time using “Dustin” it failed to work properly, made loud noises after we moved it to level 2 of suction to clean the floors. We cleans the roller brush underneath but to no avail. Thanks to Best Buy for working with us on returning the item and shipping it back and giving us our money back. We may start looking for another brand.

    No, I would not recommend this to a friend