Customer Ratings & Reviews

I’ve bought a Bobsweep for each level of my home, and they’ve transformed my cleaning routine. These vacuums keep my floors impeccably clean and debris-free, handling dust, pet hair, and everyday messes with ease. The scheduling feature works perfectly, ensuring my floors are always maintained even when I’m not home. Additionally, their customer service is excellent—responsive and knowledgeable. Bobsweep has exceeded my expectations and is a fantastic choice for anyone seeking reliable and effective floor cleaning.

We love our Dustin! We have 2 dogs. One is an Aussie with long hair that sheds constantly. This vacuum gets it all without scaring the dogs. It is very quiet. The app is great and it is satisfying to watch the progress on the map. The only negative is the mop feature. It is more of a duster than a mop. For us that works because we live in the desert and dust piles up like crazy. Overall it is worth the money.

I got this during a Deal of the Day, and so far the experience has been great. It vacuums well, and the mopping is decent. Overall, it’s a great purchase for the price I paid. The mapping feature is also excellent — you can easily select specific areas to clean directly from the map on your phone.

Dustin is awesome it keeps the area clean and it is simple to program. Love it!

Vacuum is quiet and very quickly cleans the house. Picks up all the pet hair with no issues. It is a bit loud when it empties itself.

It’s easy to set-up. Maps the house, you can create your own schedule and it really cleans the floor.

Received and set Dustin up this past weekend. So far, we are loving mostly everything. First off, he is packaged very well. There is a color poster on top as soon as you open explaining all of the parts in the box, has setup instructions and 2 QR codes, 1 for app to download and another for a how to video. I had a heard time syncing Dustin to the app because I have a dual router and Dustin only works on 2.4. I had to pause the 5g wifi temporarily and once I did, everything synced perfectly. After setup, I did not have to change to 2.4 anymore. Dustin has enough charge to map out my home as soon as I plugged it in. As soon it finished, it easily found its way back to the charging station in my laundry room. I am very impressed. I have all hard floors and no carpet. The vacuum touched every bit of floor it can reach. It went under the dining room table, in between chair and stool legs, under my bed, in my closet, in the bathrooms. It was really neat watching it go all around. Now for the fun part. Once it mapped the house out, I was able to label the room in the app and now I have so many options. I can have him clean the entire home or send him to just one room. Just this morning while at work, I sent him to clean the house from my cell phone. Dustin starts each room by going around the perimeter and uses the brush to brush the floor trim/baseboards before moving to the center and going back and forth in perfectly even lines. You can watch on the map in the app as he cleans and as he cleans a section, the map changes a different shade of the color letting you know that he has cleaned that section of the room or house. I have not used the mop feature and dont believe I intend to. That is not why we bought Dustin. I am very pleased with the sweep and vacuum performance and love that he always finds his way back to the charging station. There are 3 levels of suction. He is able to do the hard floors fine on the lowest but if you select the "quick clean" feature, he goes to level 3 and he does get a little louder. On 1, you can barely hear it but on 3, he sounds like a normal vacuum. We bought it on sale for around $219. Dont think I would pay $800 for any vacuum but my wife and I have had a robot vacuum on our radar so we decided to pull the trigger when we saw the price and so far, we are loving it. Good warranty as well. No regrets and highly recommend. I do believe it is worth the full retail price but us personally would not pay full retail. If you have the funds to splurge a bit or if it's on sale, pull the trigger! You won't be dissapointed.

I was never impressed by the robot vacuums my friends and family have had over that last several years. They seemed like a problematic child or pet. We have a dog that sheds a lot, so we have a habit of manually vacuuming daily. That has all changed after a week of using Dustin! So much valuable information is shared in the app: history of each cleaning including mapping and time spent, ability to modify the cleaning zones, ability to clean certain areas, battery and charging status, Google Assistant support, ability to increase the sucking power, and so much more! In its out of box state, it didn't pick up the dog hair like I wanted, but noticed setting the app to max power does the trick. Luckily i played around in the app to see that ability. Most reviewers are probably missing it. I enjoy watching it overcome some complicated situations too. I have a 900sqft apartment. According to the app, it vacuums almost 400 in about 36min with 30% battery left since I have areas blocked off, like the king bed, living room furniture, etc. While it could go under our stuff with ease, I blocked it to make the cleaning time shorter and for it to return to base with more battery left (vs 500 sqft at 50+ min with battery about 15%). The physical product manual in the box is top notch, for its rare for companies to put a lot of detail and pretty pictures inside it. Everything about the vacuum and dust bin feels high quality to match its price. I already love it and haven't even gotten a chance to test its Mopping abilities yet. Highly recommend if your on the fence and able to afford it.

While I have not used the mop feature yet, I am pleasantly surprised by the vacuuming capabilities. I have two dogs and a cat and was hoping a nightly run of the vacuum would help keep my floors cleaner. While it will not replace a thorough once a week vacuum with my Dyson, it is certainly keeping my hardwood floors and rugs cleaner. I haven’t had any issues with the vacuum getting stuck or not running as programmed. Very satisfied with the product as well as the value for what I paid.

This is our 3rd generation of BobSweep. When Dustin arrived my son and I were so excited. We have been using this product since my son was born. He now is 4 years old and still loves talking to it. The new generation Dustin is great, and very quiet. Cleans super fast. It literally took one cleaning to figure out the house and won't miss a spot. This one mops also, whaaaa I love it:-) self-emptying feature is an icing on the cake. Now, I can actually watch TV and have Dustin clean and I won't hear it. I am a fan

The Dustin is an amazing vacuum. The room mapping, and obstacle avoidance systme work really well. I have owbed a few other robot vacuums, but none come close to this one. Obviously the general sweeping works well, but i was even more impressed wirh the mopping function. Also, the self clean system makes this as effortless as possible. I highly recommend this vacuum, you will not be disappointed.

Dustin (Bob) has been a game changer in our house. We own a cat and a dog and have always had trouble keeping up with the amount of fur they shed. Now, 3 days a week Bob keeps our floors clean. We have it set up to vacuum the entire first floor while we are at work. This includes mostly hardwood floors with some area rugs. The suction power has been set to medium which seems to work well. Low power didn't work too well for the amount of fur and crumbs we have. The first time we used it we didn't think it was going to vacuum around the baseboards. Bob eventually did these after he did the main part of the floor. We tried the mop feature and it worked ok. It does leave streaks on the floor but we have only used it once. To be honest, we are pretty particular about mopping the floors. In all, I think Bob has been a good investment keeping up with crumbs and fur on the floor which we don't usually have time for during the week. The app was a little tricky to set up but come to find out, I had the incorrect model selected in the app. Once I figured that out, the rest was a breeze.

You NEED Dustin in your life! My wife and I have HATED cleaning our tile floors for years. No matter how many times we swept, vacuumed, and then mopped, our feet were always feeling dirty. Well, no more! Since Dustin joined us we have been enjoying clean feet thanks to the clean floors he leaves. Mapping takes a little while, but the battery is beyond impressive. It was able to do 2200 sf in one session, all while being incredibly accurate. Compare this to our old random room robots that could only do one room at a time, poorly at that, this thing is a STEAL! I work from home multiple days a week. While my wife is out, I set Dustin on his way while I work away. She comes home and I look like the hero who cleaned the house. We haven't had much experience with the mopping portion yet. I told my wife that since we are so impressed with his smart mapping and depth of cleaning, we are keeping him whether he can mop or not. As you are doing, I made sure to read the reviews before purchasing. With that in mind, I leave you with this; What are you waiting on? Get a Dustin in your life!

We have an old vacuum robot that we’ve had for years and finally decided to upgrade and boy has it been a major improvement! The app is fairly easy to use (though it did take some time to figure out), but the cleaning itself is easy, easy to map out, vacuum in great, the mop feature is good (nothing fancy, but better than no mop) highly recommend though!

I’ve been really impressed with how well the BopSweep Dustin performs overall. The cleaning power is excellent, especially when it comes to pet hair — it picks up a surprising amount every time it runs. The mapping features are also a huge plus; it navigates my home efficiently and rarely misses spots. However, I’ve had one ongoing frustration: the self-emptying base doesn’t always work correctly when the unit docks. I’m currently troubleshooting the issue, but it seems to happen most often when I move the base to a different location. When the auto-empty feature fails, it defeats one of the main conveniences of having a robot vacuum. Aside from that annoyance, it’s a great machine and does the job well. If the self-emptying reliability gets improved, it would easily be a 5-star product.

My wife and I weren’t sure at first with how good it would be but we were surprisingly happy! Does a great job designing a map of wherever you are vacuuming. Does great on carpet and floors. Picks up just about everything. With this robot you can start it and forget about it! The canister needs cleaned out after every clean but it’s so simple for anyone! Highly recommend even for the price!

I absolutely love Bob,, wi-fi setup is quick and easy,, it's quiet and maps flawless, picks up pet hair and dust in corners ,,, I have throw rugs of different thickness which he has no problems cleaning and the large one he over laps each pass so no spots are missed... Self dumping and mopping is a big plus.

I purchased the Dustin when it was on the deal of the day and overall i am happy with the purchase. The color is amazing and i love the scarlet accent against the navy. Performance wise the Dustin meets most expectations well; it does a great job on my carpeted areas which I believe the Dustin is designed primarily for. On laminate and tile floors there are a few hiccups though. I have grooves in my tile that I wouldn’t say are deep but sizable and Dustin has a few issues sucking up any debris that falls in those crews, such as rice in the kitchen. On our laminate floor, the dusting works fairly well, except sometimes the sweeping arm kicks dirt away instead of in the path of the dust. One thing I would like to add, is initial set up was very easy and during vacuuming the machine is very quiet. We have never owned a robot vacuum before, and my three cats were not at all afraid of the robot vacuum because it was quiet enough not to startle them.

Finally gotnour first robo vac when these went on sale. Took a little work figuring out what areas are going to cause issues and what we need to keep an eye out for in his cleaning zones. We have two dogs and he seems to be keeping up with the fur pretty well. Mostly hardwood floors with one carpeted room. The only areas i would like to see improvement is id love to get a push notification on my app if he gets stuck somewhere and I didnt see it. Also when i have to move him after an error, he seems to foget the plan he was on (like if he was doing 3 out if the 7 rooms) and will juat go clean everything after freeing hom and hitting go again. Its still a new product so im sire they will gwt those worked out. Big fan and glad we made the purchase.

I purchased this unit to replace an older vacuum that didn’t work too well. I am realizing that all of these vacuums won’t suck up all the dust from kitchen floors and carpets as with a regular vacuum. These things are for the lazy, or those who are unable to push a regular vacuum throughout the house. Like I said in the title, this thing will create straight lines in your carpet, and it does pick up some dust, but not all. If you don’t want to do a deep cleaning, this is your unit.