Customer Ratings & Reviews

This does a pretty good job with having 2 cats and 2 dogs. Cleaning schedule is nice, and the mapping it pretty decent too. I have not tried the mopping option. There are 3 different settings for vacuum suction, so maybe the people that have bought it and complained it wasnt picking up everything had it on the low setting? I have it on the medium setting and it gets just about everything. It does about 500 sqft in under 50mins and maybe uses 20-30% of the battery. The only issue I have had so far is the self emptying. When it does it, its not sucking all the hair out of the bin, even when the bin is only 1/3 full of dirt/hair. Also to mention, I have tile and laminate flooring and just an entry rug.

Set up was very easy! The app is very user friendly. The Robovac is powerful and quiet until it docks and cleans out(which only last about 5secs) . I have not used the Mop feature. I would definitely recommend this product!!!

I wanted extra help with household chores. This robot cleans, vacuums and mops on a regular schedule by using the APP to provide instructions. The robot has made my life a whole lot easier as I can do other things and leave the vacuuming to my new best friend.

I have been using this robot for a few days now and I am extremely happy. I rarely review things on Best Buy but I'd like to sing the praises of this thing because it really exceeded my expectations. PRICE First of all I did get it at an extremely discounted DOTD price of about $260. The MSRP is $1100 which is on the slightly higher end (but still pretty standard) for these dual vacuum/mop robots. Definitely try and wait for a sale since apparently this one is discounted pretty frequently (I see multiple reviews mentioning it) but in my opinion it's still worth it even at full price, I'm that happy with it. FIRST IMPRESSIONS This vacuum is gorgeous, I love the deep-black color, it just looks a bit more premium than others (I've owned a couple cheaper robot vacuums in the past that I didn't really like). It was packaged well and the setup process, including connecting to the app and wifi, was a breeze. The included instructions are clear and I wasn't left confused by anything. PERFORMANCE It's the performance and functionality that I'm most happy with, of course, particularly in terms of vacuuming. This thing really works and it works well. By default it's set to an eco mode, which I didn't realize because pretty much 99% of my house was spotless when it was done (not counting unreachable areas). I did end up increasing to medium power, since I own a dog that sheds a lot, which has been working perfectly. The high-power mode is obviously a little better, but it's very loud so in my opinion, not worth the trade-off. I was shocked to see that this thing can really handle carpets/rugs/etc which my previous robots couldn't do without getting stuck. This one rolled right along a long rug and under the sofa, and managed to get itself out without issue. It's a fairly tall, thick rug so this was a pleasant surprise. It also rolled on a bath mat and some anti-fatigue kitchen mats without creating any tears or snags whatsoever. Seriously impressive. On the medium power mode it takes about 30 minutes to cover the entirety of my small 1BR apartment which is fantastic in my opinion, and this timeframe has been consistent each time I've tested it. SELF-CLEANING SYSTEM It also cleans itself when it gets back to its charging base, and you can choose to either have it do this after a set number of cleans, after every clean, or you can just control when to empty it manually. The suction that cleans out the robot is extremely loud though (don't do this early in the morning or late at night), and I really dislike the bag system - it's a soft cotton-y bag with a small hole that captures the waste. It's difficult to empty debris out of this small hole, but I don't want to be buying a ton of bags so I'll still try to prolong their use as much as possible. The robot comes with one bag pre-installed in the base and one refill, I just wish they were had a larger hole or a zippered opening in the back or just some way to empty them out more easily. On the bright side the bags are extremely easy to put into the base as well as remove. PHONE APP The phone app has a ton of nifty features. The robot maps out a very basic layout of your house which you can modify by sectioning off rooms, creating no-sweep/no-mop areas, etc. It's actually weirdly fun to fiddle around with these options, and I was quite surprised to see how accurate the map of my apartment turned out to be. You also get a live view of where the robot is on the map when it's cleaning, so if an error code pops up or it does get stuck somewhere you can easily find it. It's also just cool to watch the vacuum do its thing and then see it's position on the map; I followed it around and easily mapped out the different rooms/areas in my apartment this way. Which is an amazing feature because once your space is all mapped out and rooms are labeled, you can have the vacuum "quick-clean" specific parts of the house (you can also just skip the labeling process by drawing squares with your finger and set it to quick-clean those - the vacuum will specifically target these areas for a few minutes, fantastic for small messes and such). I do wish that you could choose more than one room/one square to quick-clean at a time, though (it can only clean one section before returning to its base). Still, this is a very minor issue, since even if you're not home the app will tell you when the vacuum is charging again and you can just have it start cleaning the next area from there. MISCELLANEOUS The battery life is fantastic, and the product warranty is very good. I've also heard great things about the customer service though I haven't had to contact them myself. Overall I'm just extremely impressed by the performance and tech of this robot, I completely wrote off these devices years ago and now I'm here shouting from the rooftops about how much I love one of them. APP PERFORMANCE ISSUES A couple of other quibbles: while I do love the app and all the features it provides, it's a little finicky as an actual app. I have the Android version and it's frozen up/crashed a couple of times. But when it works it really does works, the UI is intuitive and it always does communicate my commands to the robot immediately. Still, I hope the app devs iron out the links so it runs better. My partner has the iPhone app and it seems to have the same issues but so far we've mainly used my phone for all of this so I can't really say for sure. MOP ATTACHMENT/PERFORMANCE Also for another quibble, the mop function is...good. Not as fantastic as the vacuum, but still good. I find that the eco mode for the mop is too weak for my hardwood floors, it leaves some streaks on this setting, but it is great on medium (though some circular streaks are inevitable). Just like with the vacuum, the high-power setting is just too loud, and not that much better performance-wise than simply keeping it on medium. I really dislike filling the water chamber with water, it has a very small hole and it's difficult to tell when it's filled to the max, so I always end up overfilling it slightly which is annoying. I wish the chamber were clear-colored to make it more obvious (I also wish the fill hole wasn't like a half-inch wide max in diameter). But the capacity of the very small water tank manages to work for my whole house without issue which is great, I appreciate never having to get up and refill it. The mop pad is easy to clean and the mop attachment comes on and off with a simple click/pull. Note - never ever put anything other than water into the chamber, it could damage the entire robot. I spray my floors with a water-vinegar dilution which helps get out deeper stains (I'm pretty sure you could spray anything onto the floors without risking damage to the robot, as long as liquid doesn't get poured directly inside). This combined with the medium power mode have worked great for me, and the no-mop zones you can create in the app work perfectly, I watched it move towards the rug underneath my couch and then nope in the opposite direction. I just think the mop feature is a bit more of an afterthought compared to the vacuum, I wish the chamber were totally different and I wish it didn't leave round circular streaks, but honestly for what it is it's very functional and it saves me so much time. All together though taking the pros and the cons, like I said, the mop function is "good" but not fantastic like the vacuum. Still totally worth using! ISSUES WITH ROLLING BRUSH Last quirk: like many other robot vacuums, the rolling brush at the bottom is a bit of a chore to clean. Thankfully the cover snaps off easily (no screwdriver required) and it's nice not having to also clean the innards of the vacuum since it does that on its own. I believe there are robot vacuums that don't use this kind of rolling brush anymore in favor of something that's easier to clean - I'm not sure what the alternatives are or how they work but for the price tag I do wish that this machine had one of them. CONCLUSION I think I covered everything there is to cover. To summarize, if you want an extremely solid robot vacuum I highly recommend this, even if you've been disappointed with others in the past. If you're mainly in it for the mop function, honestly I'd recommend going with a different robot, but again this machine is absolutely good enough for that if you don't mind some odd design choices. I just imagine there must be others that are more mop-oriented. At the end of the day, despite still being fairly young I've been dealing with some physical health issues as of late, so it's gotten a little harder to clean my apartment without wearing out at the end. With that in mind, this little machine has really dramatically improved my life. It can't do everything of course but it can do much much more than I expected to, and now it only takes me a couple of minutes a day to clean the areas that it can't get to. Highly, highly recommend this thing, one of the best purchases I've ever made.

We LOVE DUSTIN, although we have renamed him Alice, like the Brady Bunch Housekeeper. Anyway! After a learning curve, I have scheduled Alice (Dustin) to vacuum our home 3 times a week. that way She doesn't have to work as hard (like me) while cleaning. We have a cat that is very curious about the new family member. Alice gets all the fur and when our kitty tracks litter, i can even spot clean between vacuums. I also love the fact that even when I 'm at work, i can see on the vacuum days where Alice is and the history of cleaning, i like that there is a trouble log so I know where Alice is if she gets into trouble. I had her vacuum our closet (she CAN see through walls and knew there was another place that needed cleaning) I'm glad that i made the robot leap. Alice (Dustin) is VERY appreciated! Very Sincerely and Grateful, Amy Moran

Our first robot vacuum and we are impressed. The mapping features of the Dustin are incredible and combined with the app it’s a breeze to use. It’s very easy to create no sweep zones and lines with the app and once you have your map setup, it is easy to create schedules. We run ours on the medium setting so it will cover the whole home on one charge so it doesn’t always pick up every crumb. But on a daily or semi daily schedule it keeps the floors clean. It transitions from hardwood, to tile, and area rugs with no problem. We haven’t used the mop feature (like to use a little more than just water) but my wife seems happy coming home to clean floors.

I couldn’t be happier with my bObsweep vacuum and the incredible customer service that comes with it. The vacuum itself is powerful, efficient, and does an amazing job keeping my floors spotless with minimal effort on my part. It navigates smoothly, picks up dust and pet hair with ease, and has quickly become an essential part of my daily routine. What truly sets bObsweep apart, though, is their customer service. The support team is friendly, responsive, and genuinely committed to helping. Any questions or concerns I had were handled quickly and professionally, making the entire experience stress-free and reassuring. Between the high-quality product and the fantastic customer service, bObsweep has absolutely earned this 5-star review. I highly recommend them to anyone looking for a reliable robotic vacuum backed by a company that truly cares about its customers!

Terrific! BoB is truly amazing. It has been a great addition. The setup was awesome fast and easy. This is my second (upgrade) Bob purchase and I can't be more happy. This Bob comes with 'the cleaning person' after Bob's done cleaning the house. The self emptying feature is fantastic. BoB was able to map the entire floor in the first go. It reaches every corner and the design is great. The spinning brushes pull-in stuff and leaves the house sparkling clean. After a couple runs I can see BoB is fully aware of layout and has picked up the pace in cleaning. The app is fantastic. the ability to map rooms, no-sweep zones (different shapes) and select specific areas to clean makes it top of line. I would certainly recommend Bob over the overpriced brands.

I love my Dustin robot vacuum with all my heart! It is an indispensable assistant in my house. It takes it literally 30-40 minutes to completely vacuum a 1-room apartment. The usage is very easy; just follow the attached instructions. It works incredibly well, cleaning the floor exceptionally. It has a very convenient spot-cleaning function if you need to clean a specific area. You can easily exclude areas on the map that don't require cleaning. It's practically noiseless, except for the moment when it cleans itself at the base. It's very persistent; if it encounters an obstacle, it still tries to clean that area with all its might. It takes up very little space and has a utility water tank. It comes with 2 floor-cleaning cloths, a replaceable brush, and a cleaning brush. I absolutely love it!

I was very skeptical based on having another brand years ago. The set up was very easy and the app is just as simple. I did the initial mapping which took about an hour. It did a light cleaning during. It made a lot of noise which I later found was larger plastic pieces it found but otherwise was not very loud. Once it docked, it made some odd noises. I then found out the dirt bin was completely full and clogged. After reading online, I changed the power setting to high which increased the suction and corrected that issue. I’ve only tried the mop one time so far and it was decent. I’ll try some other liquids to see how they work. Overall, I am very happy so far.

Great Smart Vacuum – Low Maintenance and Powerful! The bObsweep Dustin makes cleaning so much easier. The self-emptying dock is amazing — I can go weeks without touching it. It maps my rooms accurately and cleans hardwood and rugs really well. The mop is decent for light cleaning, though not deep scrubbing. It’s quiet, easy to control from the app, and keeps my floors spotless with minimal effort. Perfect for busy households!

My first impressions of this robot vacuum were very positive. As a previous owner of 2 other robot manufactures, I can say that there a few intelligent design points of this bObsweep that do do not exist on others. The brilliance of backing the vacuum into the doc to expel the dirt more efficiently is such a simple yet effective method. The app is also very easy to use compared to other robot vacuums with a color scheme that does not exist with competitors. Dock bag is also larger with the ability to go longer before replacing. Having the mopping reservoir built into the dirt cup, instead of a separate tank, had me initially concerned as to the volume to be held by each. However, since the dirt cup is emptied upon returning to dock there is no issue there. As for the mopping, it is able to complete my entire living mobbable space, which is approximately 400 square feet, while only using half a tank on medium mop mode. The only issue I have had thus far is the layout/design of my apartment appears to prevent mopping of my bathroom. The bedroom is a no-mop zone because it is carpeted, where as the room outside of the bedroom and the en-suite bathroom are floor. The robot does not pass through the bedroom to mop the bathroom. I assume this is due to the fact that because the robot is using a microfiber cloth to clean and mop floors, that it would not physically be able to navigate over carpet or could get caught on the carpet.

I generally do not leave feedback for purchases. But!! We have had Dustin up and running for about 1 week now and I have to tell you it was the best purchase ever. My floors are continously clean and spotless! We love the mapping and being able to create no vacuum or no mop zones for carpeted areas of the house. It has been a huge game changer in our household! From it being so thorough bc it is actually smart and maps where it goes and never missing a spot, to being able to send him to do a specific room to adding a 5 sec mop attachment to shine the floors to the self emptying into a bag! It cannot make life any more simple. I can never go back or live without one. Thank you for bringing Dustin to the market and now into our home! ❤️

Our robot vacuum earns a well-deserved 5 stars. It effortlessly tackles pet hair and dust, leaving our floors spotless. The smart navigation maps our home efficiently, avoiding obstacles and transitioning between floor types seamlessly. The app integration is fantastic for scheduling and monitoring cleanings. It’s quiet enough to run without disruption, and the battery life covers our entire house in one go. Maintenance is easy with its user-friendly design. Highly recommended for a hassle-free, clean home.

I love my new Dustin BobSweep! The battery life lasts a very long time compared to other products I've used! It is quiet and picks up dirt, dust and hair wonderfully! It is also very easy to clean! The automatic empty bag is very convenient which does not require as much cleaning as previous sweepers. Very satisfied!

So far so good!! We have had this about 3 weeks now, and so far we are really enjoying it. It is working really well to pick up the dog hair from our 3 dogs, and all the other dirt the track in. The app is really easy to use, and once it maps your house, it is really easy to control the cleaning in different areas. I also really like that you can adjust the strength of the suction from low, medium, to high. The high setting is a little loud but definitely works best for those troublesome, high traffic areas. I LOVE that it self empties, and you can set that interval as well. Self-emptying is a must have with pets. So glad we bought this!!

Honestly, I never really paid attention to small robot vacuums but then the hair from all three cats in the house was starting to get suffocating. I tried to buy a small, handheld vacuum, but that didn’t help much. Not sure why but the bObsweep looks so attractive on the website so I decided to pull a trigger and I bought it. Needless to say it made my life is so much easier now I don’t have to sit around and manually clean everything, bObsweep which I called Precious by the way, does it all for me now. The app is very easy to use and the instructions are very easy to understand and execute. The technology and the powerhouse is just amazing and knows not to go out ledges, and when it is stuck on ledge, it ramps up the power and quickly gets out of it. It’s amazing.

79+ year old male with neck and back arthritis. I used an electric push sweeper for years and always straned my back. The Bob Orb- I vacuum robot has been a god send. I really like the automatic emptying feature and how quite it is when vacuuming. You know when it empties as it makes a swoosh noise. When my wife ask me to sweep the flooe, I say “yes dear”, press the start button on my iPhone , lift my recliner foot rest and Bob does the work. Quick nap is another extra.

It works well ... but just like every vacuum, it is no match for my wife's hair. I have to tend to the brushes weekly and it often doesnt propery empty properly without manual intervention ... lots of hair clogs the tiny port on the back. I run it 3 times a week and the floors alway look nice.

This thing is a cleaning monster. It empties on its own too, I haven't used the mop feature but In terms of cleaning on tile and low carpet it does great! The bag is also huge and it comes with replaceable parts which is a HUGE plus for me!