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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1579 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,579 reviews
  • Rated 4 out of 5 stars

    Handy, but don't pay full price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the ability to save three independent maps, which is important to me because I have a three story house. Each floor must take a single map. I can do the basement without a map, which also works fine because it's not complex. Be prepared to spend some time prepping your space (picking up everything off the floor and moving furniture aside sometimes) in order to run this effectively. Also expect to spend some time doing basic maintenance on it, depending on how dirty your place is. Sometimes gets stuck in ways that I think it should recover on its own. Occasionally gets confused and "warps" to another place on the map that's not correct, leaving it unable to recover until you force it to start over. The mop feature basically drags a wet cloth over the surface - it is not "deep" cleaning at all. This is a handy thing to use, but not a substitute for elbow grease. Probably not worth full price, but if you can wait out one of those discount specials, it could be worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this little guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom for Christmas and she loves it. Ran it on Christmas Day. Quiet and smart. Dustin has become a favorite at her house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it said it would do. Never got hung up on any furniture. Did have a problem with mouse sticky trap. Couldn't be more pleased. thought it would not do well in my house because it is so cluttered, but it has performed flawlessly. amazed at how much it has picked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Dustin as an upgrade from the bobpro. I had positive experience with bobsweep before so going for it. The first time setting Dustin up was easy. He quickly vacuumed the house and mapped it at the same time. Remember to use the option to change the strength of vacuuming, and mopping. For a 1000sqft apartment, he would take ~40 mins to go through, and clean it effectively. What better is he can find his base to charge without a problem! The whole experiment is amazing. I am very happy with Dustin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning machine/ robot ❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most and best thing I love about Dustin is that he leaves my floor looking sparkling clean.He vacuums up my birds lil seeds crumbs so perfect .Definetly recommend Dustin bought him at a very good price too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as a vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was curious as to whether other reviews were legit or not due to the huge discount that I received by catching it on sale but decided to take a chance. Ive owned a Shark vac mop and a roborock S5 max. The shark was a pain, it would constantly get stuck and was very slow and was not a huge fan of the app. The roborock had a much better app but also seemed to have weird glitches fairly often. The bobsweep has been great for the first week that weve used it. It makes a very accurate map, similiar to roborocks, i assume the lidar is what makes the difference. Our floors have never felt so clean. With the mop attachment it seems to almost break it, it gwts confused as soon as we hook that up, like it doesnt know where it is or where to go and will just sit in one spot looking around which makes a mess. If the mop feature worked as well as the vacuum it would be a no brainer 5 stars but until then its a 4. Hopefully they will have an update that fixes this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned other robotic vacuums and this is by far the best. I have two Labrador Retrievers and they shed like nothing you have ever seen. My husband actually noticed that the floors have been fur ball free for the past couple of days last Saturday. I’ve been running “Dusty” everyother day when we are at work. Honestly, being able to set a schedule is fantastic. I can barely remember to put a bra on in the morning so being able to plan ahead is really appreciated. The mop feature works great for rainy days, like we have had the past week. No more wet paw prints all over the flooring. I love the fact that it empties itself and I have only pulled out the “big” vacuum once in the past week. You won’t regret this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product...excellent features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works so well, I can finally say my house is always clean. It exceeded my expectations and it is very easy to program. You can select which area(s) to clean, when to clean, at what power level, and so on. Unlike my old Roomba, which often got stuck in places and was loud, this bObsweep is 100 times better. You don't normally get a product with so many features that is easy to use and works perfectly. Also, the ap offers updates so you'll always have the latest programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dustin. He does a great job and the app is fun to use. I love watching Dustin on the app as he goes from room to room. It amazes me that he can go between chair legs. I'm so glad that I made this purchase. I found out that you can download the app even if you have 5 GHz. Just call your provider and ask for a guest split of 2.4 GHz. There are a lot of options on the app. You can change the size of each room. Separate rooms and even add labels to name a few.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Christmas gifts for my dad and my mom. I tested my mom's out before I took it over and it did a really good decent job although I did not test too big of an area. My dad called after they hooked up theirs and told me how impressed they were and that it was doing a great job. Although they had not tried the mopping feature yet. My dad is in his 80s and has a big house with hardwood floors and is always trying to sweep and mop so I was very excited that I can give him a gift finally that would be so helpful and he's one of the people that have everything he needs so this turned out to be one of the first yes I've given him that he's actually used. I decided to buy these after buying a debot for myself and was impressed by mine which was much more expensive but I also have little kids and more needs so this turned out excellent for the needs of my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair and dust!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Dustin! We have 2 dogs. One is an Aussie with long hair that sheds constantly. This vacuum gets it all without scaring the dogs. It is very quiet. The app is great and it is satisfying to watch the progress on the map. The only negative is the mop feature. It is more of a duster than a mop. For us that works because we live in the desert and dust piles up like crazy. Overall it is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three vacuums and Levels of Clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought a Bobsweep for each level of my home, and they’ve transformed my cleaning routine. These vacuums keep my floors impeccably clean and debris-free, handling dust, pet hair, and everyday messes with ease. The scheduling feature works perfectly, ensuring my floors are always maintained even when I’m not home. Additionally, their customer service is excellent—responsive and knowledgeable. Bobsweep has exceeded my expectations and is a fantastic choice for anyone seeking reliable and effective floor cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy Helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Dustin BobSweep for a while. I use him only for vacuuming. The mop feature was not worthwhile - just left a lot of water everywhere - therefore, a four star rating. My Dustin was not emptying, causing me extra work. One day decided to adjust the bag slightly and to my surprise the self empty feature began to function. I find the mapping feature fairly easy to use and I schedule half my home for Tuesday evening cleaning and the remainder for Thursday evening. Basically, set it and forget it - so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and cleans extremely well! The app for IOS is easy to download and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cleaning helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job to vacuum and mop the kitchen floor daily. It does every corner of the kitchen. So far, I have no issue to map the floor and create no sweep/mop zones outside the kitchen areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a believer now!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never impressed by the robot vacuums my friends and family have had over that last several years. They seemed like a problematic child or pet. We have a dog that sheds a lot, so we have a habit of manually vacuuming daily. That has all changed after a week of using Dustin! So much valuable information is shared in the app: history of each cleaning including mapping and time spent, ability to modify the cleaning zones, ability to clean certain areas, battery and charging status, Google Assistant support, ability to increase the sucking power, and so much more! In its out of box state, it didn't pick up the dog hair like I wanted, but noticed setting the app to max power does the trick. Luckily i played around in the app to see that ability. Most reviewers are probably missing it. I enjoy watching it overcome some complicated situations too. I have a 900sqft apartment. According to the app, it vacuums almost 400 in about 36min with 30% battery left since I have areas blocked off, like the king bed, living room furniture, etc. While it could go under our stuff with ease, I blocked it to make the cleaning time shorter and for it to return to base with more battery left (vs 500 sqft at 50+ min with battery about 15%). The physical product manual in the box is top notch, for its rare for companies to put a lot of detail and pretty pictures inside it. Everything about the vacuum and dust bin feels high quality to match its price. I already love it and haven't even gotten a chance to test its Mopping abilities yet. Highly recommend if your on the fence and able to afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are bobsweep fans

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd generation of BobSweep. When Dustin arrived my son and I were so excited. We have been using this product since my son was born. He now is 4 years old and still loves talking to it. The new generation Dustin is great, and very quiet. Cleans super fast. It literally took one cleaning to figure out the house and won't miss a spot. This one mops also, whaaaa I love it:-) self-emptying feature is an icing on the cake. Now, I can actually watch TV and have Dustin clean and I won't hear it. I am a fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game changer for my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cleaning robot is a total lifesaver. It glides around effortlessly, picking up dust, crumbs, and pet hair without missing a spot. The smart navigation and quiet operation make it perfect for daily use. I love coming home to spotless floors—it’s like magic, but with wheels and Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and effecient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum overall is a great working machine. It operates well, cleans and mops the floors well and is only loud for 30 seconds during emptying. The product picks up my huskies hair like a breeze and gets over doorways and under tables and chairs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dustin is an amazing vacuum. The room mapping, and obstacle avoidance systme work really well. I have owbed a few other robot vacuums, but none come close to this one. Obviously the general sweeping works well, but i was even more impressed wirh the mopping function. Also, the self clean system makes this as effortless as possible. I highly recommend this vacuum, you will not be disappointed.

    I would recommend this to a friend