Customer Ratings & Reviews

Received and set Dustin up this past weekend. So far, we are loving mostly everything. First off, he is packaged very well. There is a color poster on top as soon as you open explaining all of the parts in the box, has setup instructions and 2 QR codes, 1 for app to download and another for a how to video. I had a heard time syncing Dustin to the app because I have a dual router and Dustin only works on 2.4. I had to pause the 5g wifi temporarily and once I did, everything synced perfectly. After setup, I did not have to change to 2.4 anymore. Dustin has enough charge to map out my home as soon as I plugged it in. As soon it finished, it easily found its way back to the charging station in my laundry room. I am very impressed. I have all hard floors and no carpet. The vacuum touched every bit of floor it can reach. It went under the dining room table, in between chair and stool legs, under my bed, in my closet, in the bathrooms. It was really neat watching it go all around. Now for the fun part. Once it mapped the house out, I was able to label the room in the app and now I have so many options. I can have him clean the entire home or send him to just one room. Just this morning while at work, I sent him to clean the house from my cell phone. Dustin starts each room by going around the perimeter and uses the brush to brush the floor trim/baseboards before moving to the center and going back and forth in perfectly even lines. You can watch on the map in the app as he cleans and as he cleans a section, the map changes a different shade of the color letting you know that he has cleaned that section of the room or house. I have not used the mop feature and dont believe I intend to. That is not why we bought Dustin. I am very pleased with the sweep and vacuum performance and love that he always finds his way back to the charging station. There are 3 levels of suction. He is able to do the hard floors fine on the lowest but if you select the "quick clean" feature, he goes to level 3 and he does get a little louder. On 1, you can barely hear it but on 3, he sounds like a normal vacuum. We bought it on sale for around $219. Dont think I would pay $800 for any vacuum but my wife and I have had a robot vacuum on our radar so we decided to pull the trigger when we saw the price and so far, we are loving it. Good warranty as well. No regrets and highly recommend. I do believe it is worth the full retail price but us personally would not pay full retail. If you have the funds to splurge a bit or if it's on sale, pull the trigger! You won't be dissapointed.

Dustin (Bob) has been a game changer in our house. We own a cat and a dog and have always had trouble keeping up with the amount of fur they shed. Now, 3 days a week Bob keeps our floors clean. We have it set up to vacuum the entire first floor while we are at work. This includes mostly hardwood floors with some area rugs. The suction power has been set to medium which seems to work well. Low power didn't work too well for the amount of fur and crumbs we have. The first time we used it we didn't think it was going to vacuum around the baseboards. Bob eventually did these after he did the main part of the floor. We tried the mop feature and it worked ok. It does leave streaks on the floor but we have only used it once. To be honest, we are pretty particular about mopping the floors. In all, I think Bob has been a good investment keeping up with crumbs and fur on the floor which we don't usually have time for during the week. The app was a little tricky to set up but come to find out, I had the incorrect model selected in the app. Once I figured that out, the rest was a breeze.

You NEED Dustin in your life! My wife and I have HATED cleaning our tile floors for years. No matter how many times we swept, vacuumed, and then mopped, our feet were always feeling dirty. Well, no more! Since Dustin joined us we have been enjoying clean feet thanks to the clean floors he leaves. Mapping takes a little while, but the battery is beyond impressive. It was able to do 2200 sf in one session, all while being incredibly accurate. Compare this to our old random room robots that could only do one room at a time, poorly at that, this thing is a STEAL! I work from home multiple days a week. While my wife is out, I set Dustin on his way while I work away. She comes home and I look like the hero who cleaned the house. We haven't had much experience with the mopping portion yet. I told my wife that since we are so impressed with his smart mapping and depth of cleaning, we are keeping him whether he can mop or not. As you are doing, I made sure to read the reviews before purchasing. With that in mind, I leave you with this; What are you waiting on? Get a Dustin in your life!

We have an old vacuum robot that we’ve had for years and finally decided to upgrade and boy has it been a major improvement! The app is fairly easy to use (though it did take some time to figure out), but the cleaning itself is easy, easy to map out, vacuum in great, the mop feature is good (nothing fancy, but better than no mop) highly recommend though!

While I have not used the mop feature yet, I am pleasantly surprised by the vacuuming capabilities. I have two dogs and a cat and was hoping a nightly run of the vacuum would help keep my floors cleaner. While it will not replace a thorough once a week vacuum with my Dyson, it is certainly keeping my hardwood floors and rugs cleaner. I haven’t had any issues with the vacuum getting stuck or not running as programmed. Very satisfied with the product as well as the value for what I paid.

I purchased the Dustin when it was on the deal of the day and overall i am happy with the purchase. The color is amazing and i love the scarlet accent against the navy. Performance wise the Dustin meets most expectations well; it does a great job on my carpeted areas which I believe the Dustin is designed primarily for. On laminate and tile floors there are a few hiccups though. I have grooves in my tile that I wouldn’t say are deep but sizable and Dustin has a few issues sucking up any debris that falls in those crews, such as rice in the kitchen. On our laminate floor, the dusting works fairly well, except sometimes the sweeping arm kicks dirt away instead of in the path of the dust. One thing I would like to add, is initial set up was very easy and during vacuuming the machine is very quiet. We have never owned a robot vacuum before, and my three cats were not at all afraid of the robot vacuum because it was quiet enough not to startle them.

Finally gotnour first robo vac when these went on sale. Took a little work figuring out what areas are going to cause issues and what we need to keep an eye out for in his cleaning zones. We have two dogs and he seems to be keeping up with the fur pretty well. Mostly hardwood floors with one carpeted room. The only areas i would like to see improvement is id love to get a push notification on my app if he gets stuck somewhere and I didnt see it. Also when i have to move him after an error, he seems to foget the plan he was on (like if he was doing 3 out if the 7 rooms) and will juat go clean everything after freeing hom and hitting go again. Its still a new product so im sire they will gwt those worked out. Big fan and glad we made the purchase.

I got this during a Deal of the Day, and so far the experience has been great. It vacuums well, and the mopping is decent. Overall, it’s a great purchase for the price I paid. The mapping feature is also excellent — you can easily select specific areas to clean directly from the map on your phone.

I absolutely love Bob,, wi-fi setup is quick and easy,, it's quiet and maps flawless, picks up pet hair and dust in corners ,,, I have throw rugs of different thickness which he has no problems cleaning and the large one he over laps each pass so no spots are missed... Self dumping and mopping is a big plus.

We have really enjoyed "Dustin" so far. It was really easy to set up and the instructions were pretty clear and intuitive with the App. It does a good job of covering ground and learning the footprint of our home. The only downside is that it doesn't recognize when it is about to get trapped under a couch or recliner so I have to draw where it shouldn't sweep in the future. There's a solution to this with using the App. Another thing we noticed recently when opening the larger bag on the docking device is that there isn't as much dirt/dust/hair/etc than when we used a traditional vacuum. So we are suspecting that it may not be getting as much as a vacuum. We recently increased the strength and will see what happens. We are still trying to learn the "Maps" section as well and how it actually functions. Overall, we are really happy with the purchase and the device.

Outstanding robot vacuum that cleans exceptionally well and fast. Remembers the room layout in the entire home

This Dustin is reliable with good battery life. It also is smarter than my eufy that liked to get stuck daily.

Working as expected and mopping can be more powerful

We have had Dustin for a few months now and I must admit that i was hesitant about these types of vacuums. The question that I have now is why I didnt purchase Dustin earlier. Owning a lighter hair dog and dark wood floors, it seems that your floor is always dusty and dirty. Dustin takes care of that! Dustin created a detailed map of my 1st floor and he can be scheduled, sent to a room or a specific spot! Love it!

My sister had a Bob Pet Hair SLAM, and it was such an incredible device that I did not think the little guy could be improved upon that much. Once I started looking for a Bob of my own, I found out this one was self-emptying!? The SLAM could already go 2-3 weeks without emptying in a 1200 sq ft home, so this seemed like a nice upgrade, maybe even overkill for our little luxury smart home lol! The one thing I did notice is the SLAM has a spin brush on each side, where this one only has one on the right side. Initially I was worried if that would impact performance, but then I remembered Bob would always go around the edges with his right side exclusively anyway. Plus, another reviewer reported that this model has much greater suction power, so I assumed the engineers figured it wasn't really helping at this point to have another on the left.

I like my Dustin very much. I used it for more than a 6 month before writing this review. It moves fast and very agile. The self empty function is great and the dust bag is huge. It can hold months of dirt before the bag needs to be discarded. Really helping with quick clean, you can set up for specific day and time and you just enjoy.

Vacuum is quiet and very quickly cleans the house. Picks up all the pet hair with no issues. It is a bit loud when it empties itself.

We bought this vacuum for the finished basement, and it does a wonderful job! It mapped out the rooms and now does straight lines and does not anything. Completes our 1400-1500 sq ft basement on one charge, it is quiet, and I would recommend it to anyone. Just a month old, but so far, all good.

We love our Dustin! Have a pethair slam downstairs and wanted another for upstairs. DUSTIN is perfect. All the power and functionality plus self emptying. Dustin has more suction than two other brands I have tried and more suction levels (three plus none for mopping) to choice from. It can do two large bedrooms, tv room, and bathroom on high suction and still have plenty of battery left. The app is super functional making it easy to change settings etc. It creates a detailed map that you can use to vacuum select rooms if you want. Love the self emptying and not having to empty the base. We having four cats so to check its performance against our upright I checked dustin's bin before he self emptied and Dustin is comparable to the upright plus goes under beds where the upright can't. On high suction it is a little louder but no where near an upright with equal performance. On high I can hear it from other rooms but not if it goes under a bed and not much need to turn up the TV when it come in the room.

It’s easy to set-up. Maps the house, you can create your own schedule and it really cleans the floor.