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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1580 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,580 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mapping, good at getting in corners and small spots. But it would be better if it had better mopping capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m so happy with Dustin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dustin. He is, hands down, the most impressive robovac I’ve seen or used. I no longer have to go save my robovac from constantly getting stuck and beeping for me to come readjust his position. I have Dustin programmed to clean every morning at 8:00. No issues. I have 7 cats and he keeps up with the cat hair. He is FAST, even on the medium setting. The auto dust bin is amazing. The capacity is huge. I still haven’t needed to change out the bag, and it’s been several days. I can’t wait to use the mopping capability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been ok so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Dustin has been ok. Setting it up and getting the app to work took a bit and wasn't as easy as it should have been or claimed to be, eventually got it going and it's fine now. It mapped the house pretty quickly and accurately. Biggest gripe is that the sweeper bit gets stuck and detaches pretty easily under mats and rugs, so I frequently have to stop it to flip it upside down and re-attach the sweeper. Sometimes Dustin has a hard time docking himself, he'll get close to his charge pad and then takes forever to back up into his spot akin to a newbie driver trying to parallel park for the first time. Dustin is not too loud unless you put the vacuum power to high. Have not tried the mopping feature yet. Have only ran it a few time and my floor isn't that dirty so I cannot comment on how good or not it actually vacuums up stuff Can't give Dustin 5 stars because for the price, I expect absolute perfection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Dustin

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is amazing. I love him so much he does everything I don’t feel like doing which is sweeping and mopping and emptying itself. My baby always touching it and make it go off and it puts itself back. This things is amazing and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Dustin for about a month now and I absolutely love it! I have a large single story home with stone flooring, 3 bedrooms with carpet and several area rugs. Dustin has been able to adjust to each type of floor and vacuum them perfectly.  Set up was easy on my smart phone though I am still learning using the function to designate individual rooms for Dustin to clean.  After telling my daughter and a friend about Dustin, they too have ordered their own Dustin! I highly recommend this vacuum for any floor types.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floors cleaned with little effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my new "housekeeper" LOVE that my floors are cleaned while I'm at work! Cleanup is quick and easy and the customer support is available and attentive!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    value to price not there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - works well as a vacuum but I haven't tested the mop - good mapping/awareness capabilities under most conditions but haven't tested stair sensing - easy maintenance/ease of use - nice features and capabilities in app Cons: - roller brush gets covered in long hair easy causing it to not pickup dirt without the bot realizing there's a problem - obstacles at about the height of the bottom of the bots front face sometimes slip under so it continues forward and almost gets stuck while slowly damaging said obstacle over time - app requires wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Robo Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Everyday I would come home from work and my two dogs shed so much that I would have to sweep everyday. Since getting this it’s kept the dog hair to a minimum and just makes it nice to know the house gets a clean during bedtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dust sweeper works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a robo sweeper It’s great for hardwood floors Does under the bed Dust doesn’t stand a chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dusty the Mighty Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is great. It’s not a perfect vacuum and it is helping keep our dog hair under control without constantly having to grab the big vacuum. It’s mapped the whole downstairs, goes around the legs of everything, and it gets underneath most furniture. Our 3 dogs don’t mind it either. All in all, it was worth the sale price we paid for it. I’m a happy that Dusty is doing its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot Vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 STAR product! It's all around amazing! This little Dustin Robot will mop your floor and clean up small amounts of dust and dirt on your floor all through the app. Map out your floors and watch it clean where and when you want it to clean. Plus, I got it on sale after seeing it on other websites for over $800!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greatest

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dustin. We named her Bessie Lou. She works on time every time. I highly recommend Dustin to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little frustrating to connect but it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your router is in dynamic mode between 2.4GHz and 5.0GHz then you might have problem connecting Bob. I ended up having to split the 2 frequencies into 2 separate wifi networks and it finally works. Bob learned the house's map on the first try, pretty impressive. He's quieter than my Shark IQ too. Only downside would be the bagged station, I'd prefer bagless station so I don't have to buy and change bags plus less waste for the environment. Overall pretty amazing experience so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazin Robot Vacuum 100% recommend it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used different brands in the past and nothing near what Dustin Robot does I like this robot. Dustin is very quiet, very fast, and, most notably, clean very well. I 100% recommend it! Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep Dustin - Wayne

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robot sweeper so don’t have anything to compare to. Dustin works better than I had expected (sweeping, have not tried mopping yet) and app seems to work well after you figure it out (read the directions on page not as intuitive if not). Dustin doesn’t like rugs with long fringe on ends, gets sucked up and stuck, so either have to pick them up or I just marked on map not to sweep those areas. I did notice in morning with bright light shining in windows it can cause him to get stuck/confused so I run later in day. Like others had mentioned it would be nice to get a push notification when he gets stuck. Can only make rectangles on map for areas not to clean or mop, would be nice to be able to make angles since I have areas that aren’t square. I’m amazed how much he picks up when he sweeps, we do have a cat, which likes to follow him around and get in his way. He can sweep areas we typically can’t get with regular vac w/o moving like under table, beds, coffee table & chairs. Dustin makes the house feel cleaner than what it has with just the regular vacuum. Instructions say Dustin needs so much room around him for his charging station, I placed him in a corner and he finds home just fine. He does gently bump into things to recognize objects which doesn’t seem to be a problem, I hit items way harder with the vacuum. I like him so well I ordered a second one for our finished basement, going to call him “Sweepin” since you can change his name in the app. As a note, to install the round rotating brush I had to push really hard to snap it on, harder than expected. I have been manually emptying his dust bin so I can see how much he picks up instead of using the self empty feature, will use in future. The beater bar is very simple to remove to clean. Overall Dustin has made sweeping our house no longer a chore and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was our first robot vacuum; I wasn't sure how effective these were. We have traditionally used Dyson vacuum for our carpets and hard floors. This vacuum is excellent and a time saver. Vacuum is very easy to set up and very thorough when it operates. The map is updated every time it runs a cleaning cycle. The app is very easy to use and straightforward. One drawback is that you do have to fill the vacuum container every time you want to use the mopping feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on carpet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum on 2000 sqft furnished carpet. One touch works without any programming. Get the larger emptying size. I do the one touch because i have 4 kids who leave stuff around, and it is good to pick up the big stuff before running it. It gets dust and lint very well. 1 inch toys it just rolls over. It got stuck on a vertical power cord once and just stopped until i rescued it, but no clogs or other problems. It does float over floor computer power cords well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and highly recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robo vacuum works great, we have used it for carpets, hardwood floors and it worked without any issues. The best part is, its self emptying and also maps our home pretty quickly. We have a two storied home and it saved individual maps and we can choose which room it cleans in a run Bobsweep stands by the product and they will always have your back if you have any questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, one problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. The only bad thing about it, and it is super annoying and problematic, is that the brush used to clean the edges is constantly coming disconnected. It doesn't matter what the obstacle is, it comes detached. Cables, the feet of stools, the feet of chairs, the feet of couches, the edge of my dog water bowls, absolutely everything makes the brush become detached. It is super annoying. I kind of want to glue it to the vacuum even if it voids the warranty because it is that annoying. My schedule is set to run at night, so in the morning I have to hunt down the brush and reattach it. They have to make this feature better and this product would be 100% perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that this robot maps out the entire house. It does have errors in cleaning just a little but if you let it do it twice eventually it will get the spots. I enjoy that it works both for mop and vaccum and the schedule setting is amazing feature

    I would recommend this to a friend