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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1581 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,581 reviews
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not great. For the build and the cost I really thought it was the latest and greatest. First off the mop is soggy. It lets more water out than needed. Leaves wet spots. And the vacuum I have to clean a room 2 times to pick up dust and dirt. I have tile floors idk if that is why it doesn’t clean well. I wouldn’t recommend it. Save your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't met the expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to purchase this vacuum. Upon charging it and turn it one for the first time, the vaccum didn't perform as expected. The vaccum didn't pick up light dust or dirt on floors of a single person home. Vaccum continuously stopped moving after departing its base only 6 foot away. I really wished this vaccum could have provided my housekeeping needs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic vacuum cleaner. Sometimes it doesn’t go with map and I had to reset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup to work with a Homebridge via Apple Home Kit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. I haven’t used the mop option since I’m only using it to handle the rooms upstairs (Hardwood floors and carpet in the media room)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, for labeling room, spot cleaning, room cleaning. Didnt have to clean manually since I got this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only about 7 months then stopped working. Really not convenient when I purchased it for my elderly parents that aren’t tech savvy. The whole point was to add comfort to their life. Instead they’re now stuck with a little robot that refuses to do its job. For almost $300, and for it to work just 7 months is kind of a rip off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third robot I have after Roomba and Roborock. This one is number three for me. My issues, it gets stuck under my couch, it does not appear to account for the extra height in the center of the vacuum. I have hard wood floor that needs cat litter picked up but the side brush flings the litter away to areas that were already cleaned. I have to use high vacuum mode for it to pick up everything which is very loud. When cleaning in room mode, the app only allows one room to be chosen instead of multiple rooms. My other vacuum with mop has automatic mop cleaning and this vacuum does not so it would be too much of a hassle for me to use mop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacum review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy! We have 5 dogs that shed alot and the vacuum is picking up hair!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    POSSIBLE GREAT GIFT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son, but he already has one. So, it had to be returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Dustin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Dustin is amazing on my floors. Handles dirt and debris from my 3 dogs effortlessly. Floors look great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and ineffective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the spot cleaning and room cleaning. Editing the map is a little difficult to do on a small phone screen, but not impossible. I got this on sale, but I would say it’s not worth the full price. Don’t get this if you have hairy pets. The self-emptying is not very effective and I have to manually clean it out myself. The brush in the vacuum gets gunked up easily, and the cleaning tool isn’t very effective on it. Because it gets blocked up quickly, sometimes it just drags and spreads dirt around. Overpriced ineffective product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mrs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work just ok but not vacume trong enough little too loud when clear the filter bag

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I bought

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, wish I had bigger place so it could clean more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. The mapping of rooms is so easy and when we put our Christmas tree up, it was easy to adjust. I would highly recommend this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item stopped working properly after 4 months of use. First sensor stopped and then sweeper only swept half of area designated and swept same area over and over. Recommend read reviews before purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first time buying a robot sweeper, I am not disappointed. This machine is awesome, and I would definitely recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum, at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, works very well, After mapping rooms were identified. Can do selective by room cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my sister. She loves it. I'm happy with it, it was worth buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get suck easier than I thought but over all cleans well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pet hair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean up the hair as good as i thought but does help with the little stuff

    I would recommend this to a friend