Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,581 reviews
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is an excellent home assistant, easy to set up, a little noisy, but collects dust and hair from the dog. Excellent purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that the MAP gets deleted every time, i have to map the house again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob sweeps

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Loud noise while it self cleans Thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not seld empty. Parts fall off!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this was a bad purchase. The small spin falls off when it moves from one room to rhe other(all hardwood so carpet isnt the issue) and the self emptying process has never worked since i set it up. Im giving it another 4 daya then takinf it back if i cannot trouble

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my wife enjoyed this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great, kept our dogs hair cleaned up with ease. setup was a breeze and the price was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dustin robot self emptying vacuum. It’s very sleek looking

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe you will be one of the lucky ones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great…if you can get them to work! I am in a wheelchair, so my kids had this sent to me. It took them 18 days to get over to my house to set it up for me. I cannot reach the floor to do it myself. UNUSABLE OUT OF THE BOX! The vacuum WILL NOT stay connected to wifi after each vacuum! It has disconnected on me for the 3rd time today. The only way to reconnect is to uninstall app, reinstall the app again, set up a new vacuum and reconnect using Bluetooth pairing. You have to be able to do this on the machine itself while it is on the charger. Since I cannot do that. I went to return it. Low and behold, evidently I am 3 days outside the return window! 15 days only! I didn’t even get to try it by then! So now what?!?!?! My daughter also purchased one for herself and hers does seem to work ok. So go ahead. Maybe you’ll get lucky? If not, be sure to get it in within the 2 week window. RIDICULOUS!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good as of now, it’s doing the job properly and the price discount is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t set this up yet. But I’m really excited! I have a roomba but looking forward to see how this one works

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost new and it doesn't work, first of all, i have to sweep the whole house before ibset loose the robot vacuum, i have both, carpet (very low burlap carpet) and tiles, i sweep everything and put away everything and move all furniture and the floor lamps and decoration to the place tha match the floor map in the software, 2nd the mop function doesn't do a thing but leave a water trail behind it, the tiles are still dirty, 3rd now remember I already swept, 90% of my loose hair, the dog hair has already been picked up, but the roller still manage to get tangled with dog hair and my hair, when I attempted to clean the roller found out that is not an easy task, if you want to get to the right and left side of the roller you have to unscrew the part over the roller, not an easy tast since the screws are so tiny that you cant find a screw driver small enough, I found one, the tiny screw disappeared from my night stand almod immediately, never to be found again,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is awesome!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart, and user friendly! I like the look of it and sound level. I am still getting familiar with the app but it looks promising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little cleaner. Gets all the pet hair up. Buying another for upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up, and extremely pleased with “Dustin”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Dustin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin (Mr. Sweeps) has been doing well so far! I’m enjoying my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, recommending it to my all my friends, I’m happy with this purchase and good quality, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a gret price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been using bObsweep for a few days now. She mapped and remapped our home. So far she really happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been working just fine . We haven’t used the mop option yet though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying the Bobsweep robot vacuum. it’s hands down the worst vacuum I’ve ever used. Two years ago, I bought a random Chinese knockoff for just $45, and somehow, it performs way better than this expensive disappointment. Let’s start with the app. Oh. My. God. It’s beyond disgusting easily one of the ugliest, most counterintuitive apps on the App Store. How did a company this big approve something so poorly designed? It lacks basic features that even budget vacuums have. Functionally, Bobsweep is just as frustrating. My cheap Chinese vacuum stops when lifted Bobsweep doesn’t. My $45 vacuum finds its charging dock effortlessly Bobsweep can literally miss the hub and wander aimlessly for 10 minutes, even when I place it on the base. I genuinely hate this robot. My cheap, no-name vacuum runs circles around it. I’m ditching Bobsweep and going back to my trusty knockoff. What a waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    base was clogged

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great robot, base was clogged. Cleared and wow!! nice bot!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bobsweep so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The verdict is still out but the first two times I used the vacuum it would not empty into the station. I did get help from the support and cleaned it out. It did empty the third time. I haven’t used the mop feature yet. A more detailed manual would have been helpful.

    No, I would not recommend this to a friend