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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1581 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,581 reviews
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have enough power. It's definitely not an improvement over the Pet Hair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gets slower overtime

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few months now and it's getting slower and slower every time I use it. I might as well vacuum myself. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Died

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it worked. Love the zone mapping for different rooms. Unfortunately Dustin died after 8 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do it - price is low, and there is a good reason for that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn not clean specific rooms that it’s assigned too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t clean well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good compare to iRobot. It don’t vaccum at all places and always face challenges to go back to docking station . And throw back dust in between

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crash and burn

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor failed by the stairs and rolled down the stairs and went threw the wall in a brand new house I would not recommend this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the headache.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even at a heavy discount this still isn't worth the headache. It constantly gets stuck and does a very poor job at vacuuming!? Will be returning this ASAP and break out old faithful the basic tough as nails Skark Ion that has been going for three years strong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    bobsweep Orb-i

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my bobsweep standard (moved to basement), with the Orb-i. My standard has worked great for years and will probably work for another few years. I was so impressed with the standard that I decided on another bobsweep, the Orb-i. It was easy to setup, mapped my upstairs, and does a great job of cleaning and is very quiet. Scheduling and room selections are a really nice feature. The Orb-i app works great. Really nice app and robot!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t worked for me.It got stucked under the middle of the bed saying bumper jammed it happened twice when Ian trying to map,and it’s not working properly on carpet,I tried twice to map I failed twice to map my place .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Let's see how second one is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one died in a day. The customer service was superb and had another one on its way very quickly. Hope the first one was an anomaly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bob

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its stupid robot, never find the charger , clean good but mop its also nothing , dont like at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vacuum ——

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good waste of money mop features useless. Does not clean

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, the vacuum only has one brush and it leaves a lot of trash behind.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not working properly. It leaks the water always

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t navigate is lost all the time stops in the middle of straight away with errors on bumper and lift wheel. I have contacted Support and they recommended removing the battery and replacing it. However, it’s still a dumb robot. I bought this as an extra because I love my other two so much but they are sharks, and perform perfectly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We are living in the future with Bob!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin (whom we call Bob) arrived quickly with an adorable birth announcement on the package. Easy in packaging and set up. Super clear instructions and videos. Bob started vacuuming right away and it was great to see our custom map develop on the app. The map is fully customizable to divide rooms and mark no sweep areas. His sensors are great! Good at mopping, too! We had a little snafu but customer service is top notch! They really go above and beyond. Self emptying feature is my fav! Very pleased!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not but

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not great .. i just bought a few months and already has so many problem!!! going to send in for repairs.. i regret this purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi will not wotk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get WiFi to work. Something is wrong with it connecting. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money even on sale . This robot turned on twice on its own and sucked up things laying around like my dogs leash . Also this does a lousy job vacuuming and mopping . I don’t even like using it .

    No, I would not recommend this to a friend