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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1582 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,582 reviews
  • Rated 1 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum did not work as expected. Initially set up seemed easy, connected right to the wifi and starting mapping my house. The next day I tried to have it start vacuuming and it could not connect to wifi at all even after doing a couple of troubleshooting items. I sent it to manually vacuum and did a test putting some sugar on the ground to pick up and did not pick all of it up even after multiple passes. It is also extremely loud, and the brush gets knocked off anytime it runs into something

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This id very good work.I was referal to my friend.They will buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Robo Vac. I’m not going to use the mopping feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been working well so far. I wish the mop pads were thicker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I doesnt cover large areas at once but keeps floors clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go Dustin Go! This will be my first time owning one of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my vacuum, it’s a great addition to my daily chores

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I do not recommend it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this robot because I saw that it had a good rating and I thought it was good, but when I bought it I received a message from the manufacturer offering me a kit of expendable material in exchange for leaving a good rating in the product review. Now I realize because it has good ratings and the product really doesn't do that good of a job. I do not recommend it. Unfortunately the return time passed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great but does NOT work on 5G networks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my bobsweep a month ago. It was working great UNTil i moved to a new location and got 5G network. So now i either have to change my wifi or get a new bot???? Buyer beware!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2.4 g vs 5g

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works well but to control with a tablet or cell phone , it works on 2.4 GHz . I have 5 GHz at my house . I can not control unit remotely . Not impressed . Will not buy another .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this vacuum and mop is not what you need! Bottom brush comes loose so often that is not funny! You have to keep an eye on Dustin like he is baby! I was planing to returned the product but i miss the deadline with in 2 days with best buy. Save your money dont buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all. It doesn't sweep well and it gets stuck everywhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy - junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set a high price and a big discount but it is not even worth $200. Gets stuck everywhere. Map system sucks. After you buy they email you to post good review in exchange for extra parts and bags and filters. Look into other brands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very inefficient robot sweeper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sweeper is absolutely inefficient in vacuuming carpets. It can do well on hard floors, though. It gets stuck frequently and has difficulty finding its charging spot most times. It can vacuum one spot repetitively until the battery runs out. Highly disappointed. Will not recommend this to anyone. Sorry!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely sucks up crumbs. Would not recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost charge fast and never worked correctly. Replaced it once and stikm didnt wang ri wotk properly. The charge would work for the first time then fail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I WROTE TO BOBSWEEP ON THEIR OWN WEBSITE AND NOTHI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is trash! I bought two of these. Always stuck and NO AUDIOABLE ALARM. It will stay stuck until you trip over it. I WROTE TO BOBSWEEP ON THEIR OWN WEBSITE AND NOTHING!!! YES THEY ARE DEAF. SAVE YOUR MONEY.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Natasha

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to noisy. Keeps sticking on the carpet. Would not work for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on and attempts to clean. It goes around my house, doesn’t really clean anything. Can’t even get back into its own station. Does not start in the app. Disconnects from the app. Nothing works right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but trouble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but trouble Couldn’t charge itself and once we manually hooked up and try to clean it left piles of dirt at every threshold/vent cover/transition. Returned even though purchased at great discount

    No, I would not recommend this to a friend