Customer Ratings & Reviews

This thing does the job. What more is there to say. I clear the floor of clutter and send it on its way.

So far so good. Was a gift to a family with two brings. They said it is doing a great job.

My wife is happy girl with her toys every day used

The pet hair that the vacuum picks up is to heavy for the auto empty. Ibhave to empty it manually.

It’s a great sweeper.. blows my iRobot away.. I’m loving the self empty feature. Definitely worth the money

worked great for several months but can no longer navigate without getting stuck

It's great not having to vacuum the carpet every single day

We bought this as a Christmas gift for my daughter and she loves it.

Awesome.machine worth evwry penny for it price when the time i bought it which is 80% from msrp its great

Great product and easy to use. Accurate object recognition.

It’s been great, no complaints at all can block areas for mop or for vacuum which is great

Absolute Junk!!! Bought 1 month ago, worked fine until this evening and now it just spins in circles. Did all troubleshooting, reset, cleaned sensors and it just spins and spins and won’t dock. Contacted Best Buy customer service and was told so sad to hear you have a defective product but we can’t help you. I stopped shopping at Best Buy for 10 years because they did this to me way back then on a defective item. Just recently bought this vacuum last month and started shopping there in hopes they’ve changed. Well .. they haven’t changed and won’t help a customer after purchase and money in their account. That is ok , I’ll tuck my tail between my legs and take the loss. However I will cancel the Best Buy card I just got tomorrow morning first thing and go back to never shopping at Best Buy again and for good this time. Burned twice now and they won’t get the chance to do it again to me. Time to buy a different vacuum from someone else .

Perfect robot vacuum! I have no complaints. I can’t imagine life without Dustin

Easy and good price. Totally satisfied. And affordable

Nice robot. We like it. I will buy again for my mom and sister

In theory it sounds great that you can create no-go zones on the map so the vacuum doesn’t encounter problems. The problem is, you have to let it run into the no-go zones in order for it to map it. So it will get caught on wires under desks and tumble down short stairs. We have a set of short stairs, and I’m guessing the lidar doesn’t realize the floor it’s detecting is a different level, so it keeps trying to get down to the floor it detects and eventually takes a tumble. Save yourself money and buy a MUCH cheaper vacuum.

First of all i dont know where all the 5 star rating is for that get me to try this product when it was 80% off. 1. The app is having so much issue connecting to the unit itself and only way to get it to connect again is to reset it and reconnect it and once you close the app the unit lost it wifi and ability to connect again. 2. The vacumn of the unit is not as good as other brand and it leave a bunch of stuff behind after it run through a few time. 3. This unit keep getting stuck on random spot and after i move it out to unstuck it. The unit keep going back to the same spot and get stuck again. 4. I like the function that it have a external bin to suck all the dirt of the vacumn so you dont have to clean the dirt.

Worked great at first but would later run for 5 minutes and say it ran for an hour. After the third or fourth time it would have a decent mapping of the house. After 6 months stopped working.

Bob is the best vacuum! Great suction and easy to use.

I love my vacuum , excellent price and works very good