Customer Ratings & Reviews

I bought this on a crazy Deal of the Day sale, hopeful this would be an upgrade from my old Roomba. IT IS NOT! During the first use, it stopped during the run stating that the main brush was clogged. It wasn’t, but I’ve cleaned it out multiple times to almost a new state.. That error pops up every time after a couple seconds of trying to run it. I’ve reached out through the app and email to try to get help, and so far no luck. Don’t waste your money on this floor ornament.

Not so happy with the product. Brush keep falling off. Keep stopping. Not good brand.

As a stay at home mom with a one year old and a 14 year old Dustin has brought more peace into my life! It was so easy to put together, I Normally get my husband to install everything for me lol. I was surprised and thrilled I didn’t have to conduct a mapping since DUSTIN already had a layout of my house after connecting to my wifi! Wow! I quickly downloaded the app and love love love how easy it is to use!! Since Dustin has a brush on the side I feel like it not only sweeps but dusts as well, such a great feature! The battery life seems never ending maybe because it charges so fast! It’s pretty quiet while it sweeps I forget it’s going around at times! I love that it self empties however it is a bit loud. The mop option works great on minor spills. Overall I am absolutely thrilled and in love with my Dustin. I can make better use of my time by spending it with my loved ones since Dustin gets the job done! Thank you!

Bought this out of curiosity about the brand. Features sound good on paper, so the thought was what the heck I’ll give it a chance. What a mistake that was. Setup was easy but as noted the sode brush falls off and won’t stay on, the vacuum is poor and challenged to pick up cat litter on low pile carpet. On a positive note it didn’t get stuck except once. But as a vacuum it’s below one. In the garbage it goes. I won’t even donate such junk.

It doesn't have enough power. It's definitely not an improvement over the Pet Hair.

I've had it for a few months now and it's getting slower and slower every time I use it. I might as well vacuum myself. Would not recommend.

Was great while it worked. Love the zone mapping for different rooms. Unfortunately Dustin died after 8 weeks

Dont do it - price is low, and there is a good reason for that.

Doesn not clean specific rooms that it’s assigned too.

Not that good compare to iRobot. It don’t vaccum at all places and always face challenges to go back to docking station . And throw back dust in between

The sensor failed by the stairs and rolled down the stairs and went threw the wall in a brand new house I would not recommend this

Even at a heavy discount this still isn't worth the headache. It constantly gets stuck and does a very poor job at vacuuming!? Will be returning this ASAP and break out old faithful the basic tough as nails Skark Ion that has been going for three years strong.

I just replaced my bobsweep standard (moved to basement), with the Orb-i. My standard has worked great for years and will probably work for another few years. I was so impressed with the standard that I decided on another bobsweep, the Orb-i. It was easy to setup, mapped my upstairs, and does a great job of cleaning and is very quiet. Scheduling and room selections are a really nice feature. The Orb-i app works great. Really nice app and robot!

It didn’t worked for me.It got stucked under the middle of the bed saying bumper jammed it happened twice when Ian trying to map,and it’s not working properly on carpet,I tried twice to map I failed twice to map my place .

The first one died in a day. The customer service was superb and had another one on its way very quickly. Hope the first one was an anomaly.

Its stupid robot, never find the charger , clean good but mop its also nothing , dont like at all

Not the best, the vacuum only has one brush and it leaves a lot of trash behind.

Not good waste of money mop features useless. Does not clean

Product is not working properly. It leaks the water always

Can’t navigate is lost all the time stops in the middle of straight away with errors on bumper and lift wheel. I have contacted Support and they recommended removing the battery and replacing it. However, it’s still a dumb robot. I bought this as an extra because I love my other two so much but they are sharks, and perform perfectly