Customer Ratings & Reviews

Dustin (whom we call Bob) arrived quickly with an adorable birth announcement on the package. Easy in packaging and set up. Super clear instructions and videos. Bob started vacuuming right away and it was great to see our custom map develop on the app. The map is fully customizable to divide rooms and mark no sweep areas. His sensors are great! Good at mopping, too! We had a little snafu but customer service is top notch! They really go above and beyond. Self emptying feature is my fav! Very pleased!

it is not great .. i just bought a few months and already has so many problem!!! going to send in for repairs.. i regret this purchase

Cannot get WiFi to work. Something is wrong with it connecting. Would not recommend

Not worth the money even on sale . This robot turned on twice on its own and sucked up things laying around like my dogs leash . Also this does a lousy job vacuuming and mopping . I don’t even like using it .

I have 2 labs and it does not sweep up dog hair. Does not get close enough to walls. It also does not sense if something in its way. It seems to remap as it goes so you can not keep doors open to rooms you do not want it to go. I was so excited to get this but am very disappointed.

You get what you pay for I guess. Bought this because it was a deal of the day and had decent reviews. It literally ran for 3 minutes then said it had a dust bin error and no matter what I do I couldn't get it to clear and customer service was no help at all

Doesn’t pick up all the dirt. I’ll sit and watch it and it’ll go right over most debris.

Not happy with it so far at all. Constantly looses the map in the app. Mapping is awful on it. Edge sensors constantly having “issues”. Constantly gets kicked off of WiFi. Would not purchase again.

Vaccum was only able to last 45 minutes on high vaccum power, and only completed 500 sq ft before is was completely dead. Also leaves quite a bit of stuff behind. Disappointed in a product that retails for $1099.99, maybe thats why is so heavily discounted.

This vacuum cleaner has only one cleaning brush, whereas others typically come with two. During its initial use, it detached twice, requiring me to search for it around the house each time. This is a poorly designed product, and I intend to return it."

Bought this sweep on sale. Definitely not worth it. Roomba is way superior

Doesn't pick up the dirt. Fail even the simplest pick up test. It's very loud, and it's navigation is terrible. Didn't even bither trying the mop function. Returni g

Obstacle avoidance is basically non existent. Had to rescue each single day.

Kept tripping breaker and tried on other outlets returned item

I am loving my Dustin, although our Corgi is not quite so sure! My main floor is about 1,100 square feet and Dustin is able to cover that in about 1.5 hours on a single charge at medium power. He has gotten stuck on cords twice, but that was my fault for not getting them out of his way. It does a great job at picking up the Corgi's hair, although it has a problem emptying if I don’t empty it half way through the cleaning cycle as the flap on the vacuum gets clogged with the hair. I also love the lines it makes in the carpet. Every time it is like a little art display on the floor! The mop function is a little weak and I do not use it very much. I still prefer a little elbow grease on my part. The mapping functioning is the app is great. Its shows the floor plan of your home and the location of the charging dock and Dustin while he is at work.

Doesnt cover the edges. Not powerful in terms of cleaning or mopping. It goes in random direction

It is always lost and can’t find its way to the dock. The map is constantly deleted and I have to reprogram my house. It does not clean hard floors or carpets very good. The battery does not last long.

Dustin has been a great addition to our home! He is doing a great job of helping me keep up with the pet hair and keeping our house clean. Dustin is very quiet while he's vacuuming and follows his directions very well; he does the areas he's told to do and returns home when his job has been completed. The self emptying feature is awesome. It saves me a lot of time with my busy schedule.

I was super excited about this purchase, however that was short lived. Dustin, just pushes dirt around and the spin brush falls off frequently. Will probably return and buy a reputable brand.

Have it for a year. Takes for ever to recharge. Dust stopped transferring to base after usage n leave dust balls all over the floor.