Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1585 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,585 reviews
  • Rated 1 out of 5 stars

    Terrible product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and don’t waste your money on this product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Navigation

    Rated 5 out of 5 stars

    So Easy to Set Up and Use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of two big dogs, one who sheds all the time this has been SUCH a lifesaver in keeping my rugs and hardwood looking great! It took only minutes to set up and download the app. The app is so easy to use and navigate, I love the mapping feature with the ability to block off certain rooms and/or areas as well as the option to see the battery percentage at all time and send Bob back to the charger! Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth for money value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value fot money, both vaccum and Mop are not as expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claims to handle pet hair, absolutely the worst. Mine never works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knocking all my chairs and small futnitures. I am returning it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont stay connected to wifi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also NOT a battle axe. If you have pets the dustin cant hang

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Bobsweep is the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the bobsweep I purchased in July, 2024. I replaced a Roomba that seemed to take all day with multiple rechargings to complete the full cycle. Bobsweep is done in 1 ½ hours. I like the mop feature too and the mapping to avoid my rug works great. I’ve had two roombas and this is my first bobsweep. I would highly recommend bobsweep over Roomba.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t even turn on something was wrong with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Navigation

    Rated 5 out of 5 stars

    We love our Bobsweep Dustin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with our BObsweep Dustin, cleans very well and leaves my place clean after my 2 cats and 2 dogs and no hassles emptying the pin, beside it’s very easy to program. The maps areas in the App is very practical to clean the desired area if needed, and it got no problems transitioning from tile floor to carpet. I’m extremely happy with my purchase of Dustin it really does an amazing job picking up pet hair.. we recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received Oct 9, 2023 already dead and wont charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    Absolutely love this little work horse.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhanced Review Dustin Self-Emptying Robot Vacuum & Mop: A Game-Changer I was initially skeptical, but we went ahead and made the purchase. Setting up this vacuum was straightforward: unboxing was easy, with only a few parts to attach. Find a good spot for the unit, let it charge, and head over to bObsweep’s YouTube channel for some helpful videos. Once charged, I pressed “Go,” and Dustin began mapping our home. The mapping function is impressive, and the app allows you to label, divide, combine, and create no-sweep areas. While some reviews mention mapping or sweeping issues, we haven’t encountered any problems. Ensure your Wi-Fi router has dual bandwidth capability; otherwise, you won’t be able to control it. If not, mini plug-in units are available to convert a 5GHz signal to a 2.4GHz one, commonly needed for wireless cameras. Dustin is worth it! A minor con is the noise from the self-emptying unit when it docks. It can be startling, especially if it’s near a sleeping area. The noise lasts less than 5 seconds but can wake you if Dustin operates on a schedule. Overall, we’re extremely pleased. We haven’t tried the mopping function and likely never will, so I can’t comment on that. However, we wholeheartedly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation, Noise level

    Rated 5 out of 5 stars

    Great robot vacuum.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my robot vacuum a couple of weeks ago. It was easy to set up and works great. It learns the house very easily and rarely, if ever, gets hung up on furniture. It sweeps really well, is super quiet and I'm very happy with my purchase. Customer service with the company has been great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are delighted that Dustin has joined our household! We are long-time bObsweep users/fans; incredibly, they just keep improving. Dustin sweeps quickly and efficiently and is very quiet—except for a brief time when he empties his own dustbin. Just when you think it can’t get any better, he also mops! The bObsweep app is great and it is very easy to use. What’s not to love? Welcome home, Dustin!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Dustin Time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought Dustin when it went on sale a couple weeks ago. It is my first ever robot vacuum and I was somewhat skeptical of the discount amount for a $1000 product. I was also excited to be possibly getting an amazing product for really great value. It was a fairly easy setup process, make sure that the sweeper is pushed down in place all the way. I made the mistake of not attaching it correctly. Let Dustin map out your whole home and make sure you move things the way you want them to be when you set it out to mop and/or vacuum. I have 3 maps so far all with different permissions for the vacuum. Pros: really premium feel, easy connection and app interface. Cleans fairly well. We have a GSD and her hair is EVERYWHERE. Decent battery life. Cons: gets stuck pretty often, I want to be able to just let it do its thing but I find myself watching it and making sure I’m there to help it. Kinda defeats the purpose I know. The mop feature is meh. Just kinda drags along. Overall I give the vacuum a 4/5 and look forward to future updates. Apparently this is a new model for bObsweep.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Noise level

    Rated 5 out of 5 stars

    So impressed with the upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the technology has gotten so much better since my last bObsweep. I was impressed with the company’s customer service and design of my prior bObsweep (pet hair version), but the battery had run out after four years, which is average from what I read for robot vacuums. Was able to upgrade to the Dustin. Set up was easy, and most impressively, the mapping/“seeing” function is really neat. On the app, you are able to label and delineate rooms, as well as put no sweep zones. The robot is efficient, very silent, and unlike older models, does not just randomly bump around. Dustin knows exactly where to go, has no trouble finding his docking station and emptying. Scheduling and customization easy. The only suggestion so far I have is that the roller brush is not as intelligently designed as my old version and the ends don’t come off so you can slip off wound up hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Navigation

    Rated 5 out of 5 stars

    Good little Robit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we've been able to run Dustin a few times and I'm amazed. Watching the map of our main floor generating was really fun, was really impressed it could get over the transition from living room to kitchen and switched from hardwood to the rugs easily. It even was able to get behind the couches. Being able to set it to run daily really makes keeping up with the floors a cinch.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Best Robot Vacuum.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the last eight years, I have owned 4 different robot vacuums (Neato, Samsung, Dyson and now Dustin). Each one has its own benefits from previous products but Dustin is by far the most advanced and works flawlessly. Dustin is also in the right price range. My house is a single story approximately 3200 square feet home with hard floors. On Dustin’s first run, he was able to map the entire house and still have battery left over. The app works well and allows you to control Dustin from your phone for spot cleaning. I haven’t had to empty Dustin’s bin yet because he has a large storage bag. Dustin is able to find his home without help and hasn’t gotten stuck under and furniture. I have only used the vacuum feature so far but am excited to try his mopping capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Impressed by the Efficiency and Quiet Operation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if a robot vacuum would be worth the investment, but Dustin has completely won me over. His sleek, modern look blends right into my home, and the fact that he’s so quiet while working is a major plus. What really stands out is his smart navigation – he quickly memorized the layout of my home and moves around with purpose. The app feature is also super convenient, letting me block off certain areas with just a few taps. The suction is powerful, effortlessly picking up all the dirt and debris I didn’t even realize was there. Plus, his battery lasts longer than I expected, and I barely need to empty the dustbin. All in all, Dustin has been an incredible addition to my household, making cleaning less of a chore and more of a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Floors Are Cleaner Than My Life Choices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think adulting meant spending my weekends vacuuming—then DustIn rolled into my life. Now, while I sip coffee and pretend to be productive, this little robot zooms around, picking up pet hair, crumbs, and whatever mystery dust my family tracks in. It dodges furniture like a pro, never complains, and actually listens when I schedule cleanings (unlike my kids). Battery life? Solid. Suction power? Impressive. Overall? 10/10, would let it take over my chores again. If you’re on the fence, just get one—you won’t regret it!

    I would recommend this to a friend