Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1585 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,585 reviews
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Love this little guy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to our family Dustin! Having Dustin warms my heart. He allows me to accomplish other things while Dustin works diligently to keep the floors vacuumed. I use our central vac for the deep vacuums in between Dustin's jobs. What a way to efficiently manage time and multitask. I tell Alexa to start him and away he goes to complete his mission. I am obsessed with keeping my home in order and Dustin saves me time to do other things. We have 2 hounds and it really helps me keep the hair under control. He works methodically, completes his job, returns to his docking station then self empties. I find that compressed air is helpful to keep his filters and "body" dust free. We purchased another one for upstairs after discovering how convenient he is. The app is easy to navigate and helps me monitor his performance so l know if there is an issue like he's stuck, sensors are dusty, etc. The bags are super easy to change. My only regret is that I didn't find him sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Dustin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so freaking cool. I was looking for a self emptying robot vacuum and mop and I’m so happy I found this one! Once connected to WiFi, it automatically maps your home and you can select areas you don’t want it to mop and/or vacuum through the app. It’s definitely a huge upgrade from my previous robot vacuum at a similar price point. I have a lab mix that sheds like crazy (iykyk). Now my floors stay clean and relatively hair free ◡̈

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin gets a thumbs up from me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Dustin is a great product but it did have some flaws. Those will probably be addressed with software updates. Dustin did have issues with stairs. I got 2 errors, edge sensors and a wheel caused. Also when in turbo mode and a stairs error was encountered restarting Dustin the Turbo mode did not turn back on. I seemed to have more issues with the IOS app than the Android app. However, the issues were corrected with an update to the apps. Both seemed to require a little time after opening to get data maybe from Dustin before it was ready to use. One time I got a Localization error on the IOS app. I also got a map not loaded on the IOS app. Using the Android, it told me that Dustin was off line but when I went to check he was cleaning away. One of the nice features of a Lidar vac is the creating of a map of the floor. I did have an issue with how the map was created which I don’t think is attributed to either flavor of app. I had one map that was created on a 10-15 degree angle rather than going NSEW. This caused an issue with setting no sweep zones. They need to give the app the capability to rotate the no sweep zone block. The app does allow you to have a no sweep lines but then you need to make 4 lines if you want to create a square. Let’s talk about the mopping feature. I really don’t think this type of vac should be used for mopping. This is my second vac with the mopping feature and they both seem to work that same way. Not great. With Dustin I could see streaking on the floor and it didn’t seem to distribute the liquid evenly to the pad. It also didn’t seem to notice that it had a pad on as it appeared to have that vac sucking. Another vac I had did not have sucking going at the same time and it also recognized that it had a mop attached. I didn’t see that with Dustin. Also, I couldn’t tell if the liquid was running out and stopping that vac to refill caused Dustin to start over from where I stopped him. I would suggest that you clean a few rooms at a time. bObsweep did not have a Dustin support page. I used the PetHair SLAM instructions but it didn’t cover Dustin. I like their support page as it contained videos which are much better than written instructions. I also really liked that you could save up to 3 different maps. This way you could have a 2 story house and you could have a map of the 1st floor and the 2nd floor.   So, what’s my conclusion? I really like the vac. It’s been working well on my 2nd floor cleaning the carpeting. I like self-emptying feature that cleans out the dust collector in the vac. My other vacs made me do that. The maintenance on this vac is in par with the other vacs I have. The mopping feature is just so-so and on par with my other vac with that feature. So I would recommend this vac but I wouldn’t count on it for mopping your floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Helper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the both the vacuum and mop features. It does a great job on both carpet and hard floors. The battery lasts a long time and saves me time when it comes to cleaning my floors. I really appreciate my great helper. So you just sit and relax and you let your helper do the work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Impressive!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bObsweep Dustin Vacuum and Mop continues to amaze me. I bought it for a vacation home solely because of the great price. Since we don't actually live there and it wouldn't be used hard, I purchased it because of the great sale price. It was easy to set up, very detailed on the mapping, and it works great. Recently, after a long day of family cookie baking with lots of small kids, I ran the vacuum and mop. I was so surprised at how well it cleaned. Now, I'm buying a second one for my home and replacing another more popular brand. Very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Impressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how good this works. I was skeptical that it would work at all, but saw that it was on sale and decided to give it a try. My house is mostly all on one floor, but has different levels and has carpet, hardwood, tile and linoleum. Once Dustin learned it's to map the house, it can clean 5 rooms-6 rooms in about 40 minutes. I continue to be impressed with how well it works, how much time it saves me and how neat my floors are. I have two short hair dogs that used to leave a deposit of hear each day. My floors are nice and clean and easy to maintain. The only problem that I had was the brush falling off, but fixed that with a small piece of paper to make it fit more snug and it hasn't fell off since.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    A Clean sweep by Dustin!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of this company from day one. They never disappoint and their customer service is second to none. Dustin has been a welcome addition to my Bobsweep family. I currently have the Slam and Vision and like to use them all in separate areas of the house. Dustin completes the set as it wasted no time in mapping and cleaning the house. You can tell right away there’s more power and it’s picking up more than the Slam. After having the Slam, I was hoping they’d release a self emptying unit. I’m so glad it finally happened. We have 2 cats and 1 dog and running this everyday really makes a big difference. The house has never been cleaner, we don't have to vacuum everyday which has given us time back. Thanks to the Bobsweep team!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Full-time worker, cat mom, neat freak, loves this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot is affordable and efficient. I loved mine so much I bought a second one for the upstairs floor. I set it to run an hour before I get home from work, and when I arrive the floors are free from cat litter and cat hair, the two most annoying cleaning problems I battle. This thing is fun to watch, the cats love it, and it's not needed any care whatsoever in the first 45 days I've had it. It even came with a few replacement parts and extra bags I haven't needed yet. I don't use the mopping feature on mine at this time because I have hardwood floors with area rugs, but the vacuum is a game changer. It's got 3 settings so if you need it to run quietly while you are home, that's an option. It goes around furniture and you can set "no vacuum" zones if you want, or do spot cleans in small zones.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation, Noise level

    Rated 5 out of 5 stars

    Amazing Robot Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin mapped and vacuumed all 2400 sqft of our home in one run. Once home was mapped, adding labels and no vacuum zones was easy. Using Dustin to do only certain areas or on a schedule is great. Dustin is super quiet and very efficient. We highly recommend Dustin.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Our little chore robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our little chore robot Dustin the self emptying robot vacuum has been then best adoption that our family has ever done. Dustin cleans up all the floors every time we ask him to and without any hesitation. He always cleans every room and never takes any shortcuts. He will even clean the floors when we are not home if we contact him through his app. The only thing that we have to watch out for is that he likes to look out the sliding glass door and is trying to figure out how to get outside so we have to make sure that the door is closed when he is working

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bob for MVP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our BobSweep has won the MVP in our house! He shows up to work every morning on time and ready to work. He tirelessly vacuums the floors and if he gets tired he’ll take a break, recharge his batteries, then finishes the job. Bob is also very courteous too. Unlike other robot vacuums, as he’s preforming his work he keeps the noise at a minimum so you can carry on your conversation without yelling. Bob’s a keeper. As long as he doesn’t drive out of the house we’ll keep him forever!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Best Robot Vacuum I’ve Ever Owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned other vacuum robots before, and our Dustin, fondly referred to as “Bob,” clearly out shines the others. Bob grabs 99% of the dog hair (2 medium size dogs), maps the house efficiently and quickly, empties himself, and smartly avoids obstacles. The app is very user friendly. I am able to schedule rooms according to our needs, can adjust the power and the volume, am able to define rooms and name them, complete just a room or a series of rooms or the whole house - if he gets low on power he goes back to base, charges, and picks up where he left off. Amazing! HIGHLY RECOMMEND!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    bObsweep-Dustin Wi-Fi Connected Self-Emptying Robo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product! It's been working in my house for a month so far and no regrets, and i have a dog i have to mention, well doggy is getting a little annoying due to changing rooms while Dustin is doing job but other then that i am completely satisfied with the result. It's quite, carefully touching all sides and corners picking up the dust, changing levels of the floor without any problems, getting on chair base and cleaning the base, once finish the job going to the garage, parking perfectly, turns on emptying itself and this is it! Job is done! Seriously, all what i need just push start and go back to my office desk and Dustin is doing the rest! Definitely, i am recommending this Robot

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My 79 year old BACK savor!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin, Robbie AKA bobsweep Is one of the best things this 79 year man has ever purchased. My Back loves me for it too! We have not tried the mop. But set medium my little friend does a great job with little noise. Our home is mainly Carpet except for kitchen & two other small areas. They are Hard wood. This little guy Handles all of it 1680 Square ft with with battery to spare. I've allready recommended this to several friends one has purchased & loves it . James P.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for life with a toddler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is wonderful so far. I was pretty surprised how easy it is to set up the mopping feature too! You just pop on the mopping attachment and add a little distilled water and it knows what to do. It vacuums great and is fun to watch too haha. We love this and it saves me time . There is an option to have it just clean a small area too( like under my baby’s highchair). This has been super helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Noise level

    Rated 4 out of 5 stars

    Meryl is WONDERFUL!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bobsweep AKA Meryl Sweep! The mapping is amazing, it's really quiet which is super important for my sensitive child. I do notice the battery doesn't last long enough to do my small home but that is ok :). I haven't tried the mopping feature yet but have high hopes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Navigation

    Rated 5 out of 5 stars

    ‘Dusty’ rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Dustin! Or ‘Dusty’, as my daughter calls him. We have two long haired collies and ‘Dusty’ keeps the floors clean of hair and all the tiny thorny foliage that our dogs bring in from outside. The app works well, and one suggestion; that when Dusty gets caught on a phone charger cable, I’d love it if Dustin would ring an alarm and if my phone would be notified so I can come to the rescue and un snare the lightning cable. The occasional cleaning of Dustin is a breeze. All parts snap out and in a few minutes Dustin is back to work. We love Dustin and I love the fact I can have a glass of wine while ‘Dusty’ cleans the floors. My Dyson is so jealous.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    My first robot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first robot! Very easy set-up and Dustin does it’s thing. I’m pretty old so that’s a plus. Only use vacuum mode and upped it to medium to do both floors and plush carpet. It lost its little whisker sweepers on 3rd time out. Not sure if that matters. I’m just amazed that it knows where to go, what to do and finds it way home. Great way to keep apartment clean with regular use. Just gotta leave stuff off the floor to get best results. I’ll review better after a couple months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Works Like a Charm, Impressive Movements

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin has been doing great! It interacts with the wifi excellent, it's movement is amazing, the map feature allows me to move objects and get out of the way to see where Dustin is in real time. Overall, would buy again if needed. I am very surprised with how versatile the machine is getting around spaces. The only thing to note, move cables as sometimes the brush can get stuck; otherwise it's perfect for its use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    Happy Dustin Owner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy to now own Dustin. This robot vacuum is super convenient to use. Although I currently do not have Wi-Fi to map the house and look forward to getting internet later, Dustin still does fairly well at mapping the house without it. I just wouldn't leave it completely on it's own until I get internet. Since a remote is not included, I simply press the "Go" button on the vacuum itself to activate cleaning. Dustin frees up time for me to get other chores done while it vacuums and mops for me. I love it! Thanks!

    I would recommend this to a friend