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Customer reviews

Rating 4.4 out of 5 stars with 1533 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,533 reviews
  • Rated 4 out of 5 stars

    Works very well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! It is able to sense and work around a variety of obstacles. Its self cleaning feature worked flawlessly. Changing out the mop feature isnt hard at all. Drawbacks. The unit has a piece on the top of it that prevents it frum going under certain drawers. The mop doesn’t drop a lot of water when mopping. The mop bin and dust bin are the same so you have to remove it and let it dry after use which makes it unable to vacuum elsewhere after mopping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dustin bobsweep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vac is phenomenal with some cons. It picks up the smallest particles and leaves the area spotless. It maps, vacuum , mop, and roam the room very well and it can do my main level (800sq ft) and have remaining battery power of 35-40%. The only con is the mop. I wish the Dustin could switch from vacuum to mop on its own but it cant. You have to manually remove when you only need to vacuum and reconnect the mop pad when you need to mop. This becomes frustrating when setting a schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DUSTINTIME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (WWW) Works Wonderfully Well !! Simple instructions enabled my wife and I to put "Dustintime" together. (Our nickname for our little friend). Downloaded the App, did the necessary and away it went, First mapping it's terratory and then sweeping up dust and dirt. In notime it had covered our street-level 6 room house, including Living Room, 2 Bedrooms, 2 bathrooms and laundry room. And we had to do nothing but sit back and watch as it did it's thing. We looked at each other, nodded and agreed, Money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless Cleanliness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with my new Dustin Robo vacuum! It's like having a personal cleaning assistant that never complains and always gets the job done. I've been blown away by its efficiency and thoroughness in cleaning every nook and cranny of my home. Setting it up was a breeze, and the app control makes it incredibly convenient to schedule cleanings even when I'm away. It effortlessly navigates around furniture and obstacles, leaving my floors spotless without me lifting a finger. The battery life is impressive, ensuring it completes the job without needing constant recharging. I couldn't be happier with this incredible time-saving device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Life Changer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is my very first robot vacuum and I’m not joking when I say he has been life-changing! No matter how tired I am, my floors are clean EVERY day now. Unfortunately, he hasn’t really been a match for my coarse, type 3C hair, but Dustin comes with a little tool for cutting hair out of the sweeping brush. I did have problems with the mop attachment not working when I first got Dustin, but customer service was super nice and patient in helping me try to trouble shoot. When nothing worked, they sent me a new attachment as Dustin was still under warranty and now he mops just fine. I raved about Dustin so much to my friends that they got their own for Christmas and named her Roberta!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bot, Great Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Bobsweep vacuum as well as my second Dustin. After having a bobsweep pet hair vision for years, it was time to upgrade to newer technology. We were so happy with our old vacuum that we went with bobsweep again when Dustin went on sale. After about a month, Dustin started to throw a dustbin error. I could not fix the error, so i contacted Bobsweep via email and within a week i had a new Dustin ready to rock. Bobsweep is and has been a great company. With the performance of Dustin on our carpet and hardwood, and the mapping technology being spot on, we'll be happy for years to come. PS: The pethair vision is still going strong, it just doesn't have the lidar mapping we love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have cats, love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dustin. I’ve had robot vacuums before but with fewer features. This one is great because of the mapping capabilities and app. I love being able to control it from my phone (set schedules). It is quick and efficient vs my other one that randomly roves and doesn’t clean everywhere. I have 2 cats and the auto emptying feature is a blessing. I plan to get a second one for upstairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot Mop and vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall sweeper and mop in one. Really like the self emptying feature. Mapping feature is also very convenient. Allows me to section off areas that I don’t want The robot to go into. Did have a problem with the mopping attachment, not releasing water but a quick call into Customer Service and they have solved the issue sending me out a new mopping attachment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum and sorta mop?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vacumn works ok as does maps. Easy to program and schedule. I wouldn't really call this a mop. It basically smears any dirt or mud all over the floor. water/cleaner reservoir is too small, so you have to refill for every cleaning. And doesn't dispense water/cleaner evenly, just a small streak. Can't really recommend or not recommend. And don't know how it compares to similar products. If youre shopping I would suggest you look at the mopping surface on the appliance to get an idea how it functions. This one just has a cloth pad on the bottom it drags around as it vacumm/mops.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's been about 18 months since I bought the bobswm and so far things are going fine; no problems with it so far. I did do a good cleaning recently and, after looking at instructions on various YouTube site I found how easy it was to clean around wheels, clean single wheel in front of iRobot, to remove strings etc. I started off without researching and was struggling but after finding out how to really do the job it was a piece of cake. The iRobot designers really too all this cleaning into consideration when designing the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vac!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical at first because he kept bumping into things and getting stuck. And after I let it run a couple of times to complete cycle and the mapping was complete. This little guy does his job flawlessly I am so happy with the purchase ,if I could just figure out how to keep my dog calm and stop trying to attack it. It will be great all the way. P.S I don’t recommend this product at over 1000 bucks though. If you can get it on sale for a extreme extreme discount like I did jump on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cleaner but has issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bobsweep Dustin vacuum is an okay cleaner. So far I have only used the vacuum part of it, and not the mop feature. As far as cleaning goes it gets alot of dirt and hair (including pet hair) off the floor. I would say my floors are 95% cleaner. I have two issues with it. The first is the side brush. Sometimes it gets caught on something and falls off. The vacuum doesn't have a sensor to tell when it falls off and will keep going. Because of this I am constantly trying to keep an eye out to see if the brush is still attached. The second issue is creating no sweep zones. The box on the app can only go so small and it feels like the vacuum doesn't completely register where those zones are. Other than that it is a decent cleaner, but I am glad I got it on sale. I don't think it's worth full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep is the bomb dot com—

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobsweep by far exceeded my expectations. I have other robot vacs, this ine works much better. It was easy to set up, and the app is great. I have more time to do other things while bobsweep is doing its thing. Can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vac for the Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give this vac a 5 star review because for the price, nothing can beat it that is under $300. The navigation it top notch, the bin empties nicely, it picks up well enough for my needs on a hard floor with a low pile rug. Yes, there are many robot vacuums that are more feature rich and perform better in ways but it will cost you many times more than this one. I use the mopping feature about once every couple of weeks and it does well for light cleanings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love our little Dustin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the leap and upgraded to Dustin from my j7+. The mapping with Lidar is worlds better than the Roomba’s camera system. Dustin has been doing a great job with the hair (1 German shepherd and 2 cats), however vacuuming the hair into the base has been iffy as some wads of hair have gotten stuck. Also, with Dustin being a newer product, I don’t know if there are many compliant accessories out there. Overall, we’ve loved the ease of use and functionality at the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a breeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a breeze Having Dustin is just a breeze for our family. My kid and I named it as Mr.Clean. Does an amazing job. Setup was easy, modifying the maps in app is easy and now keeping home is also easy. Moping also works just fine, it has a bigger tank which is helpful for larger mopping areas. Mopping can be a bit deeper but am not complaining at all. Thanks Mr.Clean - Dustin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bObsweep Dustin, a robot so keen, Self-mapping and emptying, a cleaning dream. In a world full of mess, it takes the lead, A dust-busting marvel, exactly what we need. With a bin that self-empties, it's truly a star, No more dust-filled hands, no need to spar. Navigates the space with skill and grace, bObsweep Dustin, you've found your place. Welcome home Dustin, we love having you here! Dustin has done a fantastic job both mopping and vacuuming being able to increase the suction has cleaned very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is a new family Member!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we purchased the bObsweep Dustin Self-Emptying Robot Vacuum. He is a new member of the family and of course does a fantastic job, with no complaints. Dustin maps out the house and never misses a spot. The self-emptying is amazing. The bObsweep was on sale for a great price. Don't think about to long, bring Dustin home, you will be so happy you did!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new BobSweep vacuum We have ours programmed to vacuum our kitchen every other night & to vacuum the entire house twice a week. It is pretty quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Quality Unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had an iRobot that did a decent job on our large LVP floor. Take your time setting this unit up. Run it dry for the first pass to let it map. Take the time to setup your exclusion zones after the first map so that a wet mop won't try to go on the carpet. The first time you run it with the mp watch it and adjust your exclusion zones as required to dial it in. After that just make sure you keep anything that will get in the way off the floor when you run it. The irobot seldom got tangled in a way that it couldn't get out of on the tassles on our entry rug but this does. :( Both units don't like the wires from our powered recliners. So, we had to exclude those areas too. Once we got it dialed in I think it does a decent job. Don't expect perfection on your first mop and make sure the floor is well vacuumed first because the micro fiber attachment for mopping is very small. I expect its only intended to get light residue off the floor. A couple passes a week and your floors should be good to go. Its not a human. So, don't too much but I think its an overall quality device. I would like to see the next generation do a better job of understanding what its approaching and to make adjustments to avoid tassles and shoe laces and things like that. Really not a bad unit overall. Seems good quality. Self empty works well

    I would recommend this to a friend