Customer Ratings & Reviews

Excellent and efficient helps a lot at home I would buy it again

Works like it should and does a great job vacuuming. Also, I enjoy the mopping feature. My floors/carpet gave never been cleaner.

Dustin has been great so far. He gets hung up from time to time, not really a technical issue, but more of a we forget he runs and he gets caught up on the kids toys left out. We did have an issue where he wouldn’t charge, but we ended up moving the charging station, and he is working flawless now. We appreciate Dustin picking up the slack in our home. We can set him on a schedule and just let him do the rest.

The Dustin robotic vacuum has improved our ability to keep our home clean and free of pet hair. I’m very impressed with the mapping ability and the option to “quick clean “ individual rooms. The ability to block off rooms is also a plus. That said, I would suggest a feature request to save multiple maps, rather then having to block and unblock rooms you don’t want to clean. The quality of the cleaning is great. I highly recommend this appliance. Much better device than my iRobot.

Overall I like Dustin, the robot itself is good. I gave it a 4 because the app is only compatible with 2.4 wifi. My home wifi is 5G so I'm unable to connect Dustin to the app to access benefits such as setting up a no mopping zone for my carpeted area.

This my first but we very impressed. Literally we stop vacuuming anything. Dustin does all the job for us.

Would love to have loved this but it is drastically flawed. It does a decent job of mapping a room but it’s lost its stored map of each room several times. The biggest flaw, however, is it constantly shut itself down and issues a message of “main brush jammed.” Even though there is nothing in the brush and it may have only ran for literally a minute or less. I will thoroughly clean the brush removing it as instructed in help section and will also have to remove pet hair and dust by hand because it won’t completely empty itself as it’s designed to do. We haven’t even tried the mopping feature because we’ve had so much trouble just trying to run the vacuum. If they could correct these flaws I believe it would be a very nice little daily vacuum but in its current form it’s essentially worthless. I’ve reached out for help through the BObsweep app but they have provided no useful help or fix and it may take several days for them to even respond to my pleas for assistance. I believe I did take out the extended warranty and I’m also a member of BestBuy which I believe extends my return times out to 60 days. I’d love to exchange it for a working one but I’m not too optimistic at this point. I buy a lot of items from BestBuy and generally very pleased with my purchases. I’m really hoping they will work with me to resolve this problem because I’m done with it’s constant failure to perform as designed and advertised. It’s could be such a help around the house and it seems to be close but unfortunately at least for this customer the Dustin is Bustin my chops, billfold and patience.

Dustin is doing really great. We have a newborn baby and we are so much concerned about cleanliness of the house and hairfalls. This dustin is a real hero makes the home sparkling clean and gives us peace of mind. This is a must have for every household. Bobsweep does a sparkling clean compared to other robots out there.

The lidar technology really shines. It navigates the crowded house very efficiently, remembering all the obstacles.

So far so good , does pretty good job at vacuuming and mopping as well

Works amazing this robot are the best cleans really good

Dustin has simplified my life, I no longer have to clean the floor, Dustin does it for me

It functions pretty well and cleanup by itself which is awesome

Love our little robot. It even self empties and gets the job done

Very good price. We love it!!! Easy to use. Save time.

My Dustin is doing great, although he has some problem with localization, I was able to fix that with their amazing customer service agents. Bobsweep is a must and an amazing addition to your home!

I absolutely love this item! It is the first robo sweeper I have owned and I keep wondering why I waited so long! It is simple to get started and does a fantastic job. I have not used the mop yet, but I imagine it will be just as amazing

Dustin does an excellent job at vacuuming. We have 3 dogs and 1 cat. It runs on a daily program and picks up all the hair. The mop feature is game changer.

Absolutely love Dustin work great we have 4 dogs and 3 grandchildren under 5 and 4 adults on a daily and Dustin definitely keeps up and maneuvers well avoiding running into dogs and toddlers and adults and it’s definitely not fragile because the toddlers touch it all the time lol

Hands down “Dustin” is the “big boy” of all b0bsweeps robotic “vacuum cleaner/mop” / I’d rather mop shine and work smarter with personally scheduled cleaning times & a self cleaning feature…Save time & just chill - it’ll do the rest for you ! Love it !