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Customer reviews

Rating 4.4 out of 5 stars with 1629 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,629 reviews
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Not as good as my Shark was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last time it was on sale. I like the mapping feature since my previous Shark didn't have that but it doesn't pick up as well as my Shark did and gets easily gets clogged up with pet hair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin foe the WIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Dustin! He is doing a fantastic job and my house always looks clean! Should have bought this sooner ans will be buying a second one for my second floor!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent product, fast, Good and quiet, works per

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, fast, Good and quiet, works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying Dustin so much. He does such a great job on our combination on flooring in our home. I love that he empties himself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dustin Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Dustin robot vacuum and Mop very much. Special because I have Dust allergies and don't have to deal with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. T E B

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a bit to get to trying Dustin as I was a little intimidated by it. I was thinking it might be difficult. I was totally wrong, it's EASY PEASY! Now, I run Dustin every few days and it does a fine job maintaining a clean floor in my kitchen, dining area, and front hallway and on into my laundry room and powder room. I'm impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My male maid Dustin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this on a Best Buy Deal of Day and I absolutely love it. I am not able to sweep myself and I just tell Dustin and he takes over. He does a great job sweeping and then docks to recharge and clean all the dirt out and is ready to go again. I am waiting on knee replacement surgery so he is keeping my cleaning done and I am a very happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Dustin is a bit troubled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is great at helping. However he gets stuck under our door dining room table everyday. This is so annoying. If I don’t notice he needs help he will die there until the next day then stuck again. He needs better learning. Once he starts cleaning he’s good. Oh wait he’s stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best cleanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy and simple to works. Strong and powerfull.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best robotic vacuums ever, sweeps and mops really well, however i am leave it at a 4 stars because it’s charging takes sometime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, I recommend it 100%. She was given a na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a wonderful gift for her daughter. She is very happy and very grateful for such a wonderful gift. It works excellently, and she loves programming it and just getting started with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool I love it does a wonderful job at cleaning my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the month we’ve had this vacuum, we haven’t had many issues with is operation. The only real complaint is that it gets stuck on our front doors shag rug. We have to place a couple shoes along the edge when the vacuum is running and that is enough to stop it from rolling onto the rug. We haven’t tried the mop function yet but intend to soon. We missed the three “power” settings for the vacuums suction. It’s pretty weak on the default low setting. Make sure you change it to medium or high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time it to run right before you get home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Dustin! It's great being able to play a video game, online shop, or even leave the house to run errands while this lil guy cleans the floors! Especially with having 4 cats! Just have to make sure any small toys or wires are off the floor or he gets stuck. Small price for a big help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrap up your cables!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice robot vacuum with indoor mapping, which enables you to block off sections of your home. This is a necessary feature, as your unit will undoubtedly get stuck on speaker cables, power cords, guitar cables, USB cables, and anything else you may have within a specific area of your home, such as an office or living room. Suppose you don't remove those sections from the cleaning area or remove all cables, which may not be possible in some scenarios. In that case, you will undoubtedly find your robot missing somewhere, and you'll come to see it's wrapped up in your cables, which you'll need to unwrap from the rotating brush. With all things considered, it's a cool product to have in the house and does a good enough job of cleaning that it's worth the $219.99.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to new robo vacuum and so far everything is working great. Dustin runs very quiet and does a great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot vacuum that actually works! And their customer service so far has been good to me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dustin is a helpful cleaning friend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device operates as advertised and is easy to setup. The instructions are simple and I had it up and going in less than 10 minutes. It can be loud on high, but acceptable. We haven't used the mop feature just yet. The control phone app is pretty good, although I feel could be a bit more robust. The only thing I have noticed is it doesn't do edges as well as I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My buddy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin has been a new addition to our family since October 13, and the past two weeks have been the most enjoyable in our new house since he has joined our team! We have two dogs and two cats that are not fond of the hot Florida weather, so hair has always been an issue, and sweeping was a daily chore that took up a lot of time. Dustin has saved us so much time in upkeep, plus keeping allergy issues down, that we have made him an official member of the household

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great little vacuum/mop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is a gamechanger....I have had several different robots for vacuuming/mopping in the past by bigger brand names..but Dustin outshines them all....he navigates so much more accurately and is so much quieter. My only negative point so far is that the dustbin sometimes gets so full that it doesn't get emptied into base so I have to manually clean it...but this may just be because it is getting so much more debris than my other units and may improve over time..great job bObsweep!

    I would recommend this to a friend