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Customer reviews

Rating 4.4 out of 5 stars with 1631 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,631 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought for my sister. She very likes it. Run good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can be away from home and start the vacuum up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service just didn't like the product so I returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does not pick up well at all on carpet--especially thick carpet when running it on high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot. Works to sweep and clean the floors perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mapping Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In theory it sounds great that you can create no-go zones on the map so the vacuum doesn’t encounter problems. The problem is, you have to let it run into the no-go zones in order for it to map it. So it will get caught on wires under desks and tumble down short stairs. We have a set of short stairs, and I’m guessing the lidar doesn’t realize the floor it’s detecting is a different level, so it keeps trying to get down to the floor it detects and eventually takes a tumble. Save yourself money and buy a MUCH cheaper vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it perfect for me and my dog with all his hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far every time is very good. Would recommend to buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for several months but can no longer navigate without getting stuck

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Very happy with it. Does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, we love dustin it was a great choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy. Terrible product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It continues to go over marked off areas and gets stuck on simple things. Then it loses connectivity continuously making it worthless. It's supposed to be no hands on-ai smart but the thing is not better than a cheap one from Amazon. Customer service takes months for them to send you another defective one that operates the exact same way. Dont buy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iRobot as well and it does a much better job of mapping, Bobsweep gets confused and rarely makes it back to home base, I'm still hoping it gets better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bob sweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am waiting better expectatives, but really I can not tell you: This is an excellent product. The service is a middle category

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so many time it displays error on the app and get stuck really frequently

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy if not on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mop feature is okay at best. And with the glossy and shiny top of this robot it is a fingerprint and dust magnet. As a vacuum it works perfectly fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this item is priced at a $1000. Not good suction and the memory onnthe item is questionable. .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum, not good at emptying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mapping feature is great, and the vacuum itself works well. However, it never seems to "self empty" that well....always have to manually empty it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dustin robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes vacuum a breeze. It doesn’t do well on wood floor areas but does good on our carpet. I do have to empty it at least one e each run through on our house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to fix maintenance issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Amazing but maintenance is very difficult to clear error msgs

    No, I would not recommend this to a friend