Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.4 out of 5 stars with 1610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,610 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool I love it does a wonderful job at cleaning my house

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how efficient it cleans and maps the house. No more have to stop our old cleaning robot to empty it. One less thing I have to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than iRobot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. It picks up the pet hair and keeps my house spotless. I didn't need a subscription like the iRobot. Comes with a cute little note too!+

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great little helper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, goes all through the house, cleaning and empties and charges itself without any help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should to get one !!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i got my "Dustin" so, Dustin really work hard for me. I like it. This product can sweep and mop after sweep dust ! It's so awesome. And after service from BOBSWEEP so nice and friendly. I send email about i need help for some part. I lost it after i clean my Dustin. After i send email couple hours, i got email from Carlo Dayao about she will send that part for me next day !! Finally i got it ! I really happy to have this item and You should to get one !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot vacuum that actually works! And their customer service so far has been good to me

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my bob

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bob it is great keeps my home clean and looking good very easy to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Not as good as my Shark was

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last time it was on sale. I like the mapping feature since my previous Shark didn't have that but it doesn't pick up as well as my Shark did and gets easily gets clogged up with pet hair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    You’ll be happy with Dustin.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I just wanted to take a moment and appropriate Bob The First We loved Bob. He wasn’t as tech savvy as Dustin. Though, he was great! What can I say about Dustin? He is very smart and logical. I enjoy watching him going such logical order when he works. For someone who is OCD, it’s just satisfying to see. He even empties his own trash bin after each time. He is great. So happy we have him in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Also good customer support from the manufacturer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! Easy to map and get started right away. The self emptying station is a plus! Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best robotic vacuums ever, sweeps and mops really well, however i am leave it at a 4 stars because it’s charging takes sometime

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. T E B

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a bit to get to trying Dustin as I was a little intimidated by it. I was thinking it might be difficult. I was totally wrong, it's EASY PEASY! Now, I run Dustin every few days and it does a fine job maintaining a clean floor in my kitchen, dining area, and front hallway and on into my laundry room and powder room. I'm impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin Robot Vacuum & Mop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It does exactly what was expected! Easy to setup & use. It sure helps my back by not pushing a vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My male maid Dustin

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this on a Best Buy Deal of Day and I absolutely love it. I am not able to sweep myself and I just tell Dustin and he takes over. He does a great job sweeping and then docks to recharge and clean all the dirt out and is ready to go again. I am waiting on knee replacement surgery so he is keeping my cleaning done and I am a very happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot Vacuum and Mop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum if you have a one story house aka condo or a ranch style house. Only get it if you have a hard wood floor because it comes with mop too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great convenient vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin has been great. I have it set up to work when I am away from home, but even if it is cleaning while I'm at home the noise is tolerable and not distracting. I have a GSD that sheds a-lot which means vacuuming daily, but now I have floors that are always clean. Also the auto empty feature is great and has been working very well. Wire recognition (or recognizing anything it could high-side on) could improve, but once I set up some boundaries to keep Dustin away from some wire messes it hasn't gotten stuck once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less work for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sale price does a good job! Have to stay on top of cleaning the roller. Gets pretty clogged after about two runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! I got it as a gift to my sister and her household has gotten a lot of use out of it. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a game changer. Sweeping and mopping has left our floors very clean.

    I would recommend this to a friend