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Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.4 out of 5 stars with 1615 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,615 reviews
  • Rated 5 out of 5 stars

    Great bot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot gets the job done. The app is also easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum and Mop very useful and good gift for new house

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, just that I need, I love my Dust, I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robot Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum, programming is user friendly, Great Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little guy. Very cute. He's very fun to watch clean around. Just make sure to unstuck him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Give the other guys a run for their money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Replacing Roomba been so disappointed that this came up on a deal of the day and I ordered it. So far so good. Small hiccup, called company they are looking into. Customer service very nice, friendly and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is my vaccum defective ?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to be able to fully map my place or complete a full cleaning due to the bumper error code. No matter how many times I restart the machine or clean the bumper, it keeps happening. I purchased this vacuum in November 2023 but just started using it so it’s too late to return otherwise I would. This is a bummer. Leaving this review to warn future customers. It has potential if you receive a machine that works well. Don’t wait to open it up and test it like me, that way you have time to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCTS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT TWO PRICE OF ONE!! EXCELLENT PRODUCTS. ONE FOR 1ST FLOOR, 1 FOR UP STAIRS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bobbi also and i seen dustin on deal of the day and i had to get it for my parents and im so happy i did they are getting older and it really helps them out so much it works amazing it was really easy to set up and i love that it can do so much extra I definitely would recommend this to anyone no matter the size of your home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine. Very loud when emptys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after buying another brand. This works just as well as my first one but the good thing about this is that both brushes are removable this way its easy to untangle it if anything gets caught. The mop feature is cool its just a microfiber towel on the bottom and it sprays water or whatever cleaner you add I love having the option of having a light wipe when i dont have the time to do so manually. But u must remember to remove the cloth and wash it or it stinks. My only real issue is when it self emptys it makes the most earth shattering, nerve rattling noise i have ever heard. It's so startling. If things like this bother you this is not the machine for you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating mapping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works OK. I am very frustrated with the mapping. It gets the map correct, then I label everything and it is great... for about a week or two. At this point the robot decides to invent new rooms, spaces that don't exist, join rooms, separate them etc to the point it gets lost and doesn't work anymore. I then have to rmap the entire house with it, which means cleaning everything out from under the bed so it doesn't get stuck during mapping. After it maps, I have to go back and fix all the rooms and also add all the spots where it shouldn't go. A simple feature to save an old map would eliminate this problem. If I could load an old map, just like loading an old save on a video game, you could get rid of bugs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall decent but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent overall but misses corners and dirt sometimes prob due to a single brush. Feel like would have been really good if it had a twin brush design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my floors. I have 2dogs and a cat. I run it daily and have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing. Life is beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product changed.My life makes my light easy and clean i just go home. And I don't have to worry about cleaning life is just beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it so much it is very useful and valuable device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and extremely useful. We call him Robbie and he’s kept our house much cleaner. I’d say it’s worth it. Feels like having a friend in the house strange as it sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I airways thought the robot vacs were somewhat of a gimmick, but this one has changed my mind. Dustin is very efficient and I love the fact that it automatically empties. We do supplement every once in a while with our regular vacuum, but Dustin does a wonderful job with day to day maintenance and cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Dustin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a robot vacuum, and I think I got spoiled from the start. This has truly been a great purchase so far. It's been up and running for 2 weeks now and I already convinced a coworker to buy one as well. Mapping took a little longer than expected, but once that was completed, it runs great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really very good, easy using and high quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst vacuum ever. I have had it a little over a year and it has NERVER once worked correctly. It is always stuck somewhere, even in the middle of the room where there are no objects in site. The automatic empty comes on but it doesn't empty the vacuum. The vacuum was in the middle of the floor off, because you know, its stuck on absolutely nothing, and the auto empty was activated emptying who knows what.

    No, I would not recommend this to a friend