Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.4 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,615 reviews
  • Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. The mapping of rooms is so easy and when we put our Christmas tree up, it was easy to adjust. I would highly recommend this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third robot I have after Roomba and Roborock. This one is number three for me. My issues, it gets stuck under my couch, it does not appear to account for the extra height in the center of the vacuum. I have hard wood floor that needs cat litter picked up but the side brush flings the litter away to areas that were already cleaned. I have to use high vacuum mode for it to pick up everything which is very loud. When cleaning in room mode, the app only allows one room to be chosen instead of multiple rooms. My other vacuum with mop has automatic mop cleaning and this vacuum does not so it would be too much of a hassle for me to use mop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first time buying a robot sweeper, I am not disappointed. This machine is awesome, and I would definitely recommend it to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and ineffective

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the spot cleaning and room cleaning. Editing the map is a little difficult to do on a small phone screen, but not impossible. I got this on sale, but I would say it’s not worth the full price. Don’t get this if you have hairy pets. The self-emptying is not very effective and I have to manually clean it out myself. The brush in the vacuum gets gunked up easily, and the cleaning tool isn’t very effective on it. Because it gets blocked up quickly, sometimes it just drags and spreads dirt around. Overpriced ineffective product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I bought

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, wish I had bigger place so it could clean more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum, at a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, works very well, After mapping rooms were identified. Can do selective by room cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my sister. She loves it. I'm happy with it, it was worth buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get suck easier than I thought but over all cleans well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is an excellent home assistant, easy to set up, a little noisy, but collects dust and hair from the dog. Excellent purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pet hair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean up the hair as good as i thought but does help with the little stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that the MAP gets deleted every time, i have to map the house again and again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only about 7 months then stopped working. Really not convenient when I purchased it for my elderly parents that aren’t tech savvy. The whole point was to add comfort to their life. Instead they’re now stuck with a little robot that refuses to do its job. For almost $300, and for it to work just 7 months is kind of a rip off

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not seld empty. Parts fall off!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this was a bad purchase. The small spin falls off when it moves from one room to rhe other(all hardwood so carpet isnt the issue) and the self emptying process has never worked since i set it up. Im giving it another 4 daya then takinf it back if i cannot trouble

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my wife enjoyed this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great, kept our dogs hair cleaned up with ease. setup was a breeze and the price was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob sweeps

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Loud noise while it self cleans Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mrs

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work just ok but not vacume trong enough little too loud when clear the filter bag

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I see why these are great sales all the time. I spend a lot of time keeping the vacuum clean.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    POSSIBLE GREAT GIFT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son, but he already has one. So, it had to be returned.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe you will be one of the lucky ones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great…if you can get them to work! I am in a wheelchair, so my kids had this sent to me. It took them 18 days to get over to my house to set it up for me. I cannot reach the floor to do it myself. UNUSABLE OUT OF THE BOX! The vacuum WILL NOT stay connected to wifi after each vacuum! It has disconnected on me for the 3rd time today. The only way to reconnect is to uninstall app, reinstall the app again, set up a new vacuum and reconnect using Bluetooth pairing. You have to be able to do this on the machine itself while it is on the charger. Since I cannot do that. I went to return it. Low and behold, evidently I am 3 days outside the return window! 15 days only! I didn’t even get to try it by then! So now what?!?!?! My daughter also purchased one for herself and hers does seem to work ok. So go ahead. Maybe you’ll get lucky? If not, be sure to get it in within the 2 week window. RIDICULOUS!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dustin robot self emptying vacuum. It’s very sleek looking

    I would recommend this to a friend