Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.4 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,615 reviews
  • Rated 2 out of 5 stars

    Keeps falling down our stairs.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing vacuums well, but has fallen down our stairs a dozen times. Lame.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how this item is priced at a $1000. Not good suction and the memory onnthe item is questionable. .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to fix maintenance issues

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Amazing but maintenance is very difficult to clear error msgs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum, not good at emptying.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mapping feature is great, and the vacuum itself works well. However, it never seems to "self empty" that well....always have to manually empty it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dustin robot vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes vacuum a breeze. It doesn’t do well on wood floor areas but does good on our carpet. I do have to empty it at least one e each run through on our house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute trash

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No suction. App is terrible. Packaging and presentation was great but actually vacuuming was not good, even at a discounted price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is terrible. Mapping in theory is cool but the vacuum cleans partial rooms then chrages and then cleans partial again but never the whole room. App is stupid and archaic

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good but vaccum brush comes off every now and then also mapping doesnt work as expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Navigation is terrible and it gets stuck

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised to see so many good reviews. It put Dustin in front of its house and goes around does not find it. It worked for 20 minutes and then while it was at 70% it returned which it never reached the station. $800 is a actually for something amazing. I will return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bummed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad procduct but bot ideal for smaller areas. Not again probably buy something cheaper next go round

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned after Two Days

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the same experience with this unit as the other "incentivized" reviews. First base unit would not self empty the robovac on arrival, (would not even respond to the app command to self empty). Second, found it dismal at picking up dog hair. It just left clumps all over my carpet I had to go around picking up after a vacuum run.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not recommended

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at first but after 1 month it starts to perform halfway then stopped. Sometimes it starts and stops at halfway then have to look for it where the Bob is at.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright. I’ve experienced better for cheaper. I just enjoy the color.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! But the mapping could be much better!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for mopping, weak with multiflooring(same lev

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for single format floors on the same level, not for multi format flooring on the same level

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Robots are not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops for any obstacle It vacuums not that good too

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dustin BobSweep

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the vacuum however having some issues closing off a few bedrooms.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great product design and make

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product design and looks are good. But keep a lookout for defective product and cleaning is not that great though the power mentioned is high. Quality is good and it is intelligent to clean corners or borders first and then clean middle of room. Only problem I see is the robot cleans in straight lines but the brush goes on same line and leaves a pattern or area which is not brushed or cleaned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Techno junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a reason it is so deeply discounted, it is complete trash. It's been over a year and it's constantly going the wrong places coming on at wrong times, a few hairs and it's clogged. It's just techno junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive paperweight. Worked for 10 days like a charm and then progressively got worse and worse with quality and many error codes and shorter and shorter amounts of time it functioned over time. 3 months later doesn't even work. I am working with the company to fix or replace. We'll see how that goes.

    No, I would not recommend this to a friend