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Customer Ratings & Reviews

Your price for this item is $719.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1571 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,571 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my firs robot vacuum and I am not dissapointed. Was very surprised by how quiet the unit is, expected way more noise. It has been doing a great job and is very through. I found the app easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the vacuum maps the house. Very convenient not having to empty the vacuum. Works better than my irobot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time it to run right before you get home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Dustin! It's great being able to play a video game, online shop, or even leave the house to run errands while this lil guy cleans the floors! Especially with having 4 cats! Just have to make sure any small toys or wires are off the floor or he gets stuck. Small price for a big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife this as an anniversary gift. She says its the best gift I've ever gotten her LOL. This is our first robotic vacuum super easy to set up and connect. House looks cleaner than ever! Bobsweep you have a new lifelong customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin bobsweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to setup and use. it works very well. does a great cleaning job in between my housekeeper visits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a great robot.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. We got this A decent discount and expected a somewhat of a discount type of item and that was not the case. This is exactly what I would expect from a $1000 unit. The app is built and supported as expected as well. The only issue we have is the mapping. You have to run a few “clean” mapping runs before you can make the mop and vacuum areas. What I mean by “clean” is not having non normal things out like a Christmas tree or other decorations that could cause the cleaning map to glitch here and there. Outside of that this is an amazing unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum that can be improved.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first robot vacuum that we adopted and brought into our home when it was on deal at Best Buy. Dustin is fast and efficient and setup/mapping were easy. Although I had to map 3 times as it kept giving me an error. Vacuuming is good, although a little loud on the highest suction setting. It would be nice if it had two side brushes rather than only one. Mopping is great. Mops good enough for weekly maintenance. We have laminate and carpet and Dustin works well on both. I wish it had a low water indicator to indicate that it needs filling. The quality of the mop could have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes more time for me!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one bObsweep Dustin at my home, and one at my commercial building. The technology and ease of use is far superior to any robot vacuum I've had in the past. Not only that, but the one in my commercial building actually SAVES me money as I then don't have to hire a cleaner for vacuuming, and it gets done more often! Thanks for making such a great product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed at all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this robot was a disappointment and got returned. The real deal-breaker is that, new-out-of-the-box, it could not vacuum my whole downstairs (1,100sf) in one charge. It wasn’t all bad though, but mostly bad. It’s unfortunate, because I really like some pf the pros to it… let me list my pros and cons: PROS: American company (the only one for robot vacuums I believe) They’re using American servers for your data. There’s no camera on the device. Auto-emptying the sweeper is cool, and not all do that still. This little robot will charge over large thresholds/room transitions like a champ. CONS Can’t sweep my whole house in one go. THIS IS NOT A MOPPING ROBOT, by my definition. This is a vacuum robot with a mopping afterthought, and it doesn’t work… leading to my next comment… It does not differentiate between floor types - it rolls over carpet, rugs, tile, etc and does not change methodologies. Most robots today recognize carpet and suck harder. Also, not recognizing rugs means the mop drags over anything in the room. The roller brush is small, and the ends don’t come off, making it hard to clear raveled debris/hair. For as much suction as this machine is supposed to have, it really doesn’t pick up much. My 3,100 suction bot does better than this one. I had to throw a piece of dog food in front of it 6 times before it finally swept it up. It is a noisy machine. The map of my house was really strange at first, but kept evolving… still though, most machines can figure out that 2 bedrooms aren’t the same room pretty fast, and Dustin struggled, and made the rooms look like much more interesting shapes than they are (unless there’s an archipelago in my closet/walls that I’m not aware of). SUMMARY I did return my Dustin, which is sad because I was beyond excited for him. Honestly, no other company is American in this industry. This model is really lagging in comparison to the Chinese companies though. In addition to the features lacking above, I’d like to see a model with rotating mop heads, auto-cleaning of the mop, auto-refilling, and mop heads that lift on carpet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    B O T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works. So convenient for quick cleaning. I still use my big vacuum occasionally but this so convenient for the rest of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bargain deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bargain sale deal, comparing with irobot this is very fast, much more clean and vaccum very small details and with very little noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I've made buying the bobsweep it's easy to set up and works amazingly well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let it Glide

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have pets and kids and both sets, do not cleanup as well as they should! We also have hardwood and a couple of rooms with carpet. With a little light from Dustin, you can see all the pet hair and dust along edges of the floor and especially under the beds. On Dustin’s first run, he sucked up most everything. I probably should have done a light vaccum beforehand, however, since I did not, this put Dustin to the test! And Dustin passed. After a while, I forgot about Dustin and had to check to see if he made it back. The mapping was easy and Dustin found his way back to charge. I did call customer service a few days later to ask a couple of questions and Daniel provided all the answers and solutions. For my family and home, Dustin does exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin does a good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little smart robot vacuum cleaner. First couple of days while he was mapping the whole house were a little hands on. Make sure you don't have anything laying on the floor & keep all your doors open while he's doing his initial mapping of your home. Once the map gets made on the app you can set up vacuum only rooms and vac/mop areas. It's pretty cool what you can set him to do. He works better then my previous two smart vaccum cleaners. Dustin leaves a nice pattern in the carpet everyday the floors look great. If you can afford one of these smart mapping robots I'd highly recommend getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dustin Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this lil guy. It works well with picking up all my fur babies hair. Its a true miracle for pet owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spiderman inside home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wonderful vacum clean micro black dust and also moping neat and clean and easy to use for new users..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is a keeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought Dustin hoping he would be a better vacuum than our previous one and this was a great purchase. we got it on sale with the daily buy. it maps our house well and also mops pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love coming home and seeing all the lines in the carpet where it vaccumed but i hate to find it stuck in different places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuum for Pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum! Works great at removing pet hair and keeping my home clean. I love the self emptying feature and have mine scheduled to run daily. The mopping feature works okay, but could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and Convenient. Happy with my Dustin!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a first time owner of a robot vacuum and I'm very pleased with bObsweep Dustin. Having 2 fur babies, Dustin keeps our floors clean. Doesn't make a loud noise and easy to use. The best Best Buy Deal of the Day!

    I would recommend this to a friend