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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1554 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers recognize the Dustin Self-Emptying Robot Vacuum's excellent navigation, ease of use, and thorough cleaning capabilities, with many praising its self-emptying feature and quiet operation. However, some users reported issues with the self-emptying mechanism's effectiveness and the suction power, along with concerns about the brush's durability. The positive feedback on mapping and app functionality is also noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,554 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is an excellent home assistant, easy to set up, a little noisy, but collects dust and hair from the dog. Excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my wife enjoyed this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great, kept our dogs hair cleaned up with ease. setup was a breeze and the price was great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying the Bobsweep robot vacuum. it’s hands down the worst vacuum I’ve ever used. Two years ago, I bought a random Chinese knockoff for just $45, and somehow, it performs way better than this expensive disappointment. Let’s start with the app. Oh. My. God. It’s beyond disgusting easily one of the ugliest, most counterintuitive apps on the App Store. How did a company this big approve something so poorly designed? It lacks basic features that even budget vacuums have. Functionally, Bobsweep is just as frustrating. My cheap Chinese vacuum stops when lifted Bobsweep doesn’t. My $45 vacuum finds its charging dock effortlessly Bobsweep can literally miss the hub and wander aimlessly for 10 minutes, even when I place it on the base. I genuinely hate this robot. My cheap, no-name vacuum runs circles around it. I’m ditching Bobsweep and going back to my trusty knockoff. What a waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dustin robot self emptying vacuum. It’s very sleek looking

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe you will be one of the lucky ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great…if you can get them to work! I am in a wheelchair, so my kids had this sent to me. It took them 18 days to get over to my house to set it up for me. I cannot reach the floor to do it myself. UNUSABLE OUT OF THE BOX! The vacuum WILL NOT stay connected to wifi after each vacuum! It has disconnected on me for the 3rd time today. The only way to reconnect is to uninstall app, reinstall the app again, set up a new vacuum and reconnect using Bluetooth pairing. You have to be able to do this on the machine itself while it is on the charger. Since I cannot do that. I went to return it. Low and behold, evidently I am 3 days outside the return window! 15 days only! I didn’t even get to try it by then! So now what?!?!?! My daughter also purchased one for herself and hers does seem to work ok. So go ahead. Maybe you’ll get lucky? If not, be sure to get it in within the 2 week window. RIDICULOUS!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good as of now, it’s doing the job properly and the price discount is worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t pick up everything. So of the smallest things the unit will bypass it 3 times and not pick up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up, and extremely pleased with “Dustin”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t set this up yet. But I’m really excited! I have a roomba but looking forward to see how this one works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little cleaner. Gets all the pet hair up. Buying another for upstairs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is terrible. Mapping in theory is cool but the vacuum cleans partial rooms then chrages and then cleans partial again but never the whole room. App is stupid and archaic

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Dustin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin (Mr. Sweeps) has been doing well so far! I’m enjoying my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart, and user friendly! I like the look of it and sound level. I am still getting familiar with the app but it looks promising.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mapping Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In theory it sounds great that you can create no-go zones on the map so the vacuum doesn’t encounter problems. The problem is, you have to let it run into the no-go zones in order for it to map it. So it will get caught on wires under desks and tumble down short stairs. We have a set of short stairs, and I’m guessing the lidar doesn’t realize the floor it’s detecting is a different level, so it keeps trying to get down to the floor it detects and eventually takes a tumble. Save yourself money and buy a MUCH cheaper vacuum.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been working just fine . We haven’t used the mop option yet though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, recommending it to my all my friends, I’m happy with this purchase and good quality, works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    base was clogged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great robot, base was clogged. Cleared and wow!! nice bot!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work but not at the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own for couple months, work ok but sometimes it stucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bobsweep so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The verdict is still out but the first two times I used the vacuum it would not empty into the station. I did get help from the support and cleaned it out. It did empty the third time. I haven’t used the mop feature yet. A more detailed manual would have been helpful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Robot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff and very calm and self emptying bin that creat

    I would recommend this to a friend