Customer Ratings & Reviews

The pet hair that the vacuum picks up is to heavy for the auto empty. Ibhave to empty it manually.

This thing vacuums well, but has fallen down our stairs a dozen times. Lame.

Absolute Junk!!! Bought 1 month ago, worked fine until this evening and now it just spins in circles. Did all troubleshooting, reset, cleaned sensors and it just spins and spins and won’t dock. Contacted Best Buy customer service and was told so sad to hear you have a defective product but we can’t help you. I stopped shopping at Best Buy for 10 years because they did this to me way back then on a defective item. Just recently bought this vacuum last month and started shopping there in hopes they’ve changed. Well .. they haven’t changed and won’t help a customer after purchase and money in their account. That is ok , I’ll tuck my tail between my legs and take the loss. However I will cancel the Best Buy card I just got tomorrow morning first thing and go back to never shopping at Best Buy again and for good this time. Burned twice now and they won’t get the chance to do it again to me. Time to buy a different vacuum from someone else .

It’s a great sweeper.. blows my iRobot away.. I’m loving the self empty feature. Definitely worth the money

Awesome.machine worth evwry penny for it price when the time i bought it which is 80% from msrp its great

Worked great at first but would later run for 5 minutes and say it ran for an hour. After the third or fourth time it would have a decent mapping of the house. After 6 months stopped working.

It’s been great, no complaints at all can block areas for mop or for vacuum which is great

Easy and good price. Totally satisfied. And affordable

I like the vacuum and the self-empting but it definitely hasn't mapped my room correctly it goes over the same spot a hundred times and the mop is just terrible

Purchased this vaccum while it was on sale and after reading reviews but quickly returned it. The app is useless. It would not allow me to login and the only other option is to manually control the vaccum - which defeats the purpose. I eventually logged in after contacting their customer service but the next day the vaccum was “offline” which again meant I could not use the app. Decided it wasn’t worth the hassle.

Nice robot. We like it. I will buy again for my mom and sister

First of all i dont know where all the 5 star rating is for that get me to try this product when it was 80% off. 1. The app is having so much issue connecting to the unit itself and only way to get it to connect again is to reset it and reconnect it and once you close the app the unit lost it wifi and ability to connect again. 2. The vacumn of the unit is not as good as other brand and it leave a bunch of stuff behind after it run through a few time. 3. This unit keep getting stuck on random spot and after i move it out to unstuck it. The unit keep going back to the same spot and get stuck again. 4. I like the function that it have a external bin to suck all the dirt of the vacumn so you dont have to clean the dirt.

Perfect robot vacuum! I have no complaints. I can’t imagine life without Dustin

Bob is the best vacuum! Great suction and easy to use.

I love my vacuum , excellent price and works very good

Dustin easy to use and the app very friendly to use.

The self cleaning tool to vacuum the inside of the sweeper is not working properly. There is dirt and hair stuck inside. I have to return to the store. I was reallly excited about this product. We have a cat and dog in the house.

Love it! Vacuum is everything it shoukd be abd app functionality is great. No regrets.

Operates as expected and customer service is great

We love our new Bobsweep vacuum. We are looking forward to it keeping our house dog hair free.