Customer Ratings & Reviews

Good for single format floors on the same level, not for multi format flooring on the same level

Did not have the same experience with this unit as the other "incentivized" reviews. First base unit would not self empty the robovac on arrival, (would not even respond to the app command to self empty). Second, found it dismal at picking up dog hair. It just left clumps all over my carpet I had to go around picking up after a vacuum run.

I like the vacuum however having some issues closing off a few bedrooms.

Stops suddenly at some places and gets stuck easily. Doesn’t do deep mop and does it so lightly. Overall I’m not satisfied with this product.

Product design and looks are good. But keep a lookout for defective product and cleaning is not that great though the power mentioned is high. Quality is good and it is intelligent to clean corners or borders first and then clean middle of room. Only problem I see is the robot cleans in straight lines but the brush goes on same line and leaves a pattern or area which is not brushed or cleaned

Suction power low. Doesn’t pick up on uneven surface. Noisy

Suction is not good. Doesn't clean properly. Oveall not satisfied with product

Doesn’t work worth a darn for pet hair. Leaves clumps of hair around the house instead of picking it up. Very poor performance. Waste of money.

Not the best stop anytime go on top of a cord and doesn't follow the map

App has bug that is not letting me creat account to start with. It just keep saying ‘email already exists’ despite me using new email id (literally created brand new). And when I use the same email Id to login by selecting ‘forgot my password’ to reset the password, it says account with the email selected doesn’t exist. It just frustrates for not being able to use the product I just bought and the best part is customer service deserves ‘no stars or even negative stars’ they cannot help but just keep you transferring to different people. HORRIBLE PRODUCT & SERVICE

Have bought several brands of robots with dual sweeping/mopping capabilities. By far this is the worst. I thought to try it since it was significantly reduced and liked the auto clean feature but was dupped as this thing requires constant attention and manual pickup to reroute when it gets stuck constantantly near couches. Regret the purchase…

After reading the description, I was looking forward to getting this vacuum cleaning our house, however, was greatly underwhelmed by both the vacuum and mop features. It picks up only small amounts of whatever it rolls over, misses spots, and gets stuck. All. The. Time. I will be returning this, unfortunately.

Not as good as I had hoped. I didn't even want to try the mop. Returned it after 2 days

Im already to order it. It doesn’t work. I would like change another one?

It moves very poorly on the carpet, and I also think that the suction power of the garbage is very poor.

It's a generic option that will not last. The mop option is also not useful at all.

Did not work well. Does not dump out when done… I have to manually dump out what was picked up.

Bought on sale for $250 , original price was like 1200. Definitely not worth that much. The app is terrible. Had to keep reinstalling it to fix various different issues. Sweeps ok, doesn't mop that great. Wouldn't recommend.

Does not work well stops working half way into its job

It’s not getting charging and Not working. Low quality