Customer Ratings & Reviews

Not that good compare to iRobot. It don’t vaccum at all places and always face challenges to go back to docking station . And throw back dust in between

I just replaced my bobsweep standard (moved to basement), with the Orb-i. My standard has worked great for years and will probably work for another few years. I was so impressed with the standard that I decided on another bobsweep, the Orb-i. It was easy to setup, mapped my upstairs, and does a great job of cleaning and is very quiet. Scheduling and room selections are a really nice feature. The Orb-i app works great. Really nice app and robot!

Product is not working properly. It leaks the water always

Even at a heavy discount this still isn't worth the headache. It constantly gets stuck and does a very poor job at vacuuming!? Will be returning this ASAP and break out old faithful the basic tough as nails Skark Ion that has been going for three years strong.

It didn’t worked for me.It got stucked under the middle of the bed saying bumper jammed it happened twice when Ian trying to map,and it’s not working properly on carpet,I tried twice to map I failed twice to map my place .

The first one died in a day. The customer service was superb and had another one on its way very quickly. Hope the first one was an anomaly.

Its stupid robot, never find the charger , clean good but mop its also nothing , dont like at all

Not the best, the vacuum only has one brush and it leaves a lot of trash behind.

Cannot get WiFi to work. Something is wrong with it connecting. Would not recommend

it is not great .. i just bought a few months and already has so many problem!!! going to send in for repairs.. i regret this purchase

Can’t navigate is lost all the time stops in the middle of straight away with errors on bumper and lift wheel. I have contacted Support and they recommended removing the battery and replacing it. However, it’s still a dumb robot. I bought this as an extra because I love my other two so much but they are sharks, and perform perfectly

Dustin (whom we call Bob) arrived quickly with an adorable birth announcement on the package. Easy in packaging and set up. Super clear instructions and videos. Bob started vacuuming right away and it was great to see our custom map develop on the app. The map is fully customizable to divide rooms and mark no sweep areas. His sensors are great! Good at mopping, too! We had a little snafu but customer service is top notch! They really go above and beyond. Self emptying feature is my fav! Very pleased!

Not worth the money even on sale . This robot turned on twice on its own and sucked up things laying around like my dogs leash . Also this does a lousy job vacuuming and mopping . I don’t even like using it .

I have 2 labs and it does not sweep up dog hair. Does not get close enough to walls. It also does not sense if something in its way. It seems to remap as it goes so you can not keep doors open to rooms you do not want it to go. I was so excited to get this but am very disappointed.

You get what you pay for I guess. Bought this because it was a deal of the day and had decent reviews. It literally ran for 3 minutes then said it had a dust bin error and no matter what I do I couldn't get it to clear and customer service was no help at all

Not happy with it so far at all. Constantly looses the map in the app. Mapping is awful on it. Edge sensors constantly having “issues”. Constantly gets kicked off of WiFi. Would not purchase again.

Doesn’t pick up all the dirt. I’ll sit and watch it and it’ll go right over most debris.

Vaccum was only able to last 45 minutes on high vaccum power, and only completed 500 sq ft before is was completely dead. Also leaves quite a bit of stuff behind. Disappointed in a product that retails for $1099.99, maybe thats why is so heavily discounted.

Doesnt cover the edges. Not powerful in terms of cleaning or mopping. It goes in random direction

This vacuum cleaner has only one cleaning brush, whereas others typically come with two. During its initial use, it detached twice, requiring me to search for it around the house each time. This is a poorly designed product, and I intend to return it."