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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1554 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers recognize the Dustin Self-Emptying Robot Vacuum's excellent navigation, ease of use, and thorough cleaning capabilities, with many praising its self-emptying feature and quiet operation. However, some users reported issues with the self-emptying mechanism's effectiveness and the suction power, along with concerns about the brush's durability. The positive feedback on mapping and app functionality is also noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,554 reviews
  • Rated 1 out of 5 stars

    Bad sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot i bought was defective, it doesn't sweep properly gets stuck every where it goes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Great investment!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Dustin is doing awesome!  It was truly bought for our Dental Office just to keep the new vinyl floors swept during closed times, but now discovered that I love the mopping ability!  It really does keep our new floors looking clean!   I also like the mapping feature which allows us to send it to a particular area.   It is nice that it self-empties because it is run during no working hours.  The looks of the vacuum and the base are stylish so it is not unsightly where it is stored.  I like the easy to use app and being able to control  Dustin by the app from anywhere.  This is a super buy and I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Noise level

    Rated 5 out of 5 stars

    Dustin is my new BFF

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I had a little trouble with the initial setup. But it was probably because I was so excited that I didn’t read the instructions properly. Bobsweep customer service has been extremely responsive and helpful. I’ve communicated with them through email. My rep made everything so easy and even checked in to make sure everything worked out well. The vacuum is effective, quiet and smart. It moves smoothly from one floor type to another. I love that it empties itself. That was my least favorite part of my previous model. I’m thrilled that I found Bobsweep and I look forward to seeing what they come up with in their next model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business n customer service wouldn't help me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad business they canceled my paid item without contacting me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good in the beginning,but get slow after one week

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mapping, Noise level

    Rated 5 out of 5 stars

    Game Changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and the updates to the software took no time at all. I do pick up small items (toys) off the floor and make sure any shoes with laces are not in the way. I enjoy the enhanced mapping and flow of the vacuum process. It does not bump and bang into furniture or walls like other cheap models. The battery is amazing and can complete my second floor of about 1000sq feet in just over an hour. The dust bin is big and captures so much pet hair and dirt. The noise is less than a normal vacuum which makes me happy. This has given back hours to my life and allows me to vacuum daily with minimal effort.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst robot out of the bunch, stick to the PET SLAM.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vacuum started great but now doesn’t pick up anything even on the high setting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 90 days before the sensor failed and it refused to run

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and don’t waste your money on this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth for money value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value fot money, both vaccum and Mop are not as expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claims to handle pet hair, absolutely the worst. Mine never works

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Bobsweep is the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the bobsweep I purchased in July, 2024. I replaced a Roomba that seemed to take all day with multiple rechargings to complete the full cycle. Bobsweep is done in 1 ½ hours. I like the mop feature too and the mapping to avoid my rug works great. I’ve had two roombas and this is my first bobsweep. I would highly recommend bobsweep over Roomba.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Navigation

    Rated 5 out of 5 stars

    So Easy to Set Up and Use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of two big dogs, one who sheds all the time this has been SUCH a lifesaver in keeping my rugs and hardwood looking great! It took only minutes to set up and download the app. The app is so easy to use and navigate, I love the mapping feature with the ability to block off certain rooms and/or areas as well as the option to see the battery percentage at all time and send Bob back to the charger! Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knocking all my chairs and small futnitures. I am returning it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont stay connected to wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also NOT a battle axe. If you have pets the dustin cant hang

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t even turn on something was wrong with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Navigation

    Rated 5 out of 5 stars

    We love our Bobsweep Dustin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with our BObsweep Dustin, cleans very well and leaves my place clean after my 2 cats and 2 dogs and no hassles emptying the pin, beside it’s very easy to program. The maps areas in the App is very practical to clean the desired area if needed, and it got no problems transitioning from tile floor to carpet. I’m extremely happy with my purchase of Dustin it really does an amazing job picking up pet hair.. we recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation, Noise level

    Rated 5 out of 5 stars

    Great robot vacuum.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my robot vacuum a couple of weeks ago. It was easy to set up and works great. It learns the house very easily and rarely, if ever, gets hung up on furniture. It sweeps really well, is super quiet and I'm very happy with my purchase. Customer service with the company has been great as well.

    I would recommend this to a friend