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Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.4 out of 5 stars with 1598 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,598 reviews
  • Pros mentioned:
    Navigation, Noise level

    Rated 5 out of 5 stars

    A must buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, upgraded our Bobi Pet Robotic Vacuum to The Dustin Self- Emptying Robot Vacuum. Our family has two kids, a long hair cat and our newest addition a golden retriever. Needless to say it’s a must in our house to have a robotic vacuum! Dustin definitely has some noticeable upgrades that I love! First, he vacuums the perimeter of the room and then goes back and forth in a sections until he clears that room. I saw crumbs coming from under my baseboard that Dustin was sweeping out/ picking up. Dustin is very quiet and is very good at finding its charging station. The self emptying feature is the only part that is loud, but this is over in seconds and or can be turned off. Our old vacuum didn’t understand that there was feet in front of it, and would come vacuum your feet. Dustin definitely doesn’t run over any feet! I find cleaning Dustin is also easier and very easy to remove parts. I am glad we continued to stay with bObsweep! They truly have the best customer service/ warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Dustin is a great addition to my housekeeping team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally write reviews unless I reall like a product and Dustin is great! He does a good job helping me keep my floors clean. I just used the mopping option for the first time and was happy with the shine the damp mopping left on my floors. I dont think it is meant for very dirty, sticky floors but my hardwood floors are oil treated so I used the lowest performance level and it shined them up. I set the performance to high for vacuuming. My home is 2660 sq ft. and Dustin goes back to his station once, recharges and then finishes the rest of the house. I dont think any of the robot vacs will work well on shag carpet (i dont have any), but he does a good job on my large area rugs in my living room and entry. The mapping program is great, especially when I only need to clean one room or send Dustin to clean a small area. I especially like the self emptying feature, my old robot did not have it. The app is very user friendly too. I would highly recommend Dustin. It is a great addition to my housecleaning crew (I happen to be the only other employee!!).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Simply the best robot vacuum I've encountered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Hands down the best robot vacuum I've had. Background: I've used Roomba's, I've used Deebots. I've used no-name generic vacuum robots from Amazon. And this is BY FAR the best I've had. Moral of the story: You get what you pay for. And this is worth it. What I like: Mapping of the house. Ability to divide rooms on map. Ability to schedule the entire area or portions of the area - and have multiple schedules. (The fact that I can clean high-traffic areas more often.). Ability to control the vacuum power (I have a corgi... and let me tell you, this little robot gets all of her "corgi glitter" - aka unending fur - without a problem). The ability to use the same robot as a wet mop. And to schedule different cleaning areas and times for mopping versus vacuuming. An amazing app - intuitive and easy to use. And the fact that this robot finds its way back to the charging station (none of my others could actually pull off that feat) is awesome. Oh yea. The fact that it empties itself - and I don't need to remember to do it after every cleaning. Full disclosure - this automated emptying is why I purchased the robot... and I'm so glad that I did. What I don't like: Nothing. Seriously, I can't come up with anything. I don't like about the robot. Bottom line: You get what you pay for. Don't screw around. Go for this best. And in my opinion, this one is simply the best. (My advice - Best Buy often runs sales on this robot. It's worth the full price. You'll be even happier if you get it on sale, like I did!)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 4 out of 5 stars

    Great Cleaning Power, But Docking Issue Needs Wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with how well the BopSweep Dustin performs overall. The cleaning power is excellent, especially when it comes to pet hair — it picks up a surprising amount every time it runs. The mapping features are also a huge plus; it navigates my home efficiently and rarely misses spots. However, I’ve had one ongoing frustration: the self-emptying base doesn’t always work correctly when the unit docks. I’m currently troubleshooting the issue, but it seems to happen most often when I move the base to a different location. When the auto-empty feature fails, it defeats one of the main conveniences of having a robot vacuum. Aside from that annoyance, it’s a great machine and does the job well. If the self-emptying reliability gets improved, it would easily be a 5-star product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Navigation, Noise level

    Rated 5 out of 5 stars

    Excellent product especially for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is a game-changer for anyone seeking a hands-off cleaning experience. The standout feature for me is the advanced LiDAR navigation system, which maps your home with impressive precision. It ensures the vacuum efficiently covers all areas without missing spots or retracing the same path unnecessarily. Unlike other vacuums I’ve used (looking at you, Roomba), this one almost never gets stuck, even in tight spaces or around furniture legs. Another huge plus is the self-emptying base, which makes maintenance incredibly convenient. The vacuum automatically empties its dustbin into the base after each cleaning session, so you don’t have to worry about frequent emptying. This feature alone saves so much time and effort. In terms of overall performance, it handles pet hair, debris, and dust effortlessly. It’s also quiet and intuitive to use, with an app that allows for customized cleaning schedules and zone targeting. If you’re looking for a vacuum that combines smart navigation, reliable performance, and minimal intervention, this is a fantastic option. It’s far superior to most of its competitors, including Roomba, in terms of efficiency and ease of use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Amazing robot vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be our 3rd bObsweep robot vacuum cleaner and is the best so far. Really love the self emptying aspect. That feature is loud but is over quickly. So many great features with this product from the mobile app to control the cleaning schedule, the mapping technology, and ability to control the vacuum suction power. Also for lager homes has an auto resume if the battery runs out prior to finishing. We stay loyal to bObsweep partly for their great products and mostly for their awesome customer service! If bOb ever has an issue customer service is always very responsive with a multitude of options from repairing to potential upgrades when available. Most products these days do not offer that kind of service.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Dustin was a great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy to welcome Dustin into our home. He’s been a great little addition to the family and was very easy to house train. We really enjoyed the little announcement card that came with him. Initial startup and setup was super easy. I HATE reading pages of instructions and found the APP very intuitive. The LiDAR mapping is superior. I use Dustin on about 1000-1200 sq ft of LVP. Both the vacuum and mop function work great. I have avery thick oriental rug in and i but do not use Dustin on that carpet. Ove used it now for over a month and really like it. I’ve made custom schedules to vacuum twice a week and mop once. He’s a good boy!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Convenient, Efficient, and Surprisingly Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the robot vacuum for a few weeks now, and I have to say it’s been surprisingly convenient. The best part is that it takes care of cleaning on its own, so I can focus on other things while my home stays tidy. The suction power is quite good for dust and pet hair, though it doesn’t always give a deep clean on very thick carpets. On hardwood and tile floors, however, it works really well. The sensors do a good job avoiding furniture, and while it sometimes gets stuck in very tight spots, it usually manages to get out on its own. The mapping feature is very useful since it cleans in a more organized way instead of moving around randomly. I also love being able to control it from my phone and schedule cleanings even when I’m not at home. The battery lasts long enough to cover several rooms, and the best part is that it automatically returns to its charging base when needed. Overall, it’s a great help for daily cleaning, keeps dust from building up, and makes it much easier to maintain a clean home without much effort. It doesn’t completely replace a deep cleaning, but as a complement, it’s really useful and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Navigation

    Rated 5 out of 5 stars

    A GREAT investment with UNBEATABLE results.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous robot vacuum owner of a different brand, I was hoping the Bobsweep Dustin would be good enough to know create a good map of my home, unlike my previous vacuum. I am blown away and thrilled with the accuracy of this and and precision model. It goes around furniture and obstacles with ease. It makes accurate maps with the push of a button it does not miss a single spot in my home. Bobsweep Dustin is a great Partner to anyone looking to save time and effort while maintaining a dust free floorspace. Whether you need a spot cleaned, a room cleaned, or the whole house cleaned, Dustin is a great Partner to get the job done right the FIRST time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Great Companion to your Dog's Hair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bobsweep, a true modern marvel, has found its place on our dark-stained wooden floors in Owens Cross Roads, Alabama. This compact robotic cleaner is not just a vacuum; it's a versatile mopping maestro, a powerful dirt-devouring dynamo, and a source of canine curiosity, all wrapped up in a sleek package as it glides and maneuvers with the elegance of a ballroom dancer, our furry friends follow, their tails wagging in sync with Bobsweep's rhythmic hum. They wonder if this innovative device is a friend, foe, playmate, or a peculiar intruder on their hardwood territory. The Bobsweep is not just a cleaning tool; it's a performance. It transforms the mundane chore of floor cleaning into a captivating show that could rival any entertainment. And what an audience we have! The dogs, our lovable skeptics, provide a lively commentary with their barks and quizzical looks. They trail behind it as if it's the pied piper of cleanliness, leading them on a merry chase from one room to another. But let's not forget the main act – the cleaning performance. On our dark-stained floors, the Bobsweep moves with purpose, its brushes tenderly caressing the wood, picking up every speck of dust and debris with a gentle yet firm touch. The mopping feature? A stroke of genius! It leaves a sheen on the floor that reflects not just the overhead lights but the sheer brilliance of this robotic cleaner's design. In conclusion, the Bobsweep is not just a household appliance; it's a centerpiece of home entertainment and a practical cleaning companion. It's the talk of Owens Cross Roads, our home, and the buzz among our canine companions. If cleanliness is next to godliness, then the Bobsweep must be the guardian angel of our floors, with a fan club of dogs to boot!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great little robot vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this because it was on sale and our Roomba i3 hasn’t been working properly anymore. We received the vacuum last week and the vacuum function has been working great. The app was easy to set up and Dustin mapped our home accurately. We have two small frenchtons that shed a lot and need something that can handle a ton of dirt and hair. We tried running the vacuum on low and found that it was a lot quieter than our Roomba and did a better job cleaning up the mess. In the past, we had to supplement the Roomba with our Tineco S11 because it just didn’t pick up everything. The Dustin definitely picked up more dirt. When I ran a light over the floor after vacuuming, the floor appeared clean. Dustin didn’t leave behind any debris. This was with the low setting. We turned on the medium and high settings to see how they worked but it didn’t seem like they were necessary for our floors. Maybe if we had carpet, these settings would be useful. They were a bit louder and much more noticeable than the low setting. One nice feature that we found was a self emptying bin. It seems to be working well but when the robot empties into the bin, it is a bit loud. According to the BObsweep documents, it should hold up to 1 gallon of dirt. We haven’t used the mopping feature yet but doubt that Dustin would allow us to replace our regular mop since the reservoir is small. It is a nice bonus feature though. One thing to note is that the rollers on Dustin have brushes on them. Because of this, they will need to be cleaned frequently. After 2-3 uses, my husband noticed the issue. My dogs had torn apart a stuffed toy and the fuzz from the toy stuck to the roller brushes. It was easy enough to clean. I do prefer the Roomba rollers because of the potential to get clogged. While we haven’t had the Dustin for long, I peaked at the cost of replacement parts on Bobsweep’s website. They appear to be reasonably priced and easy to order. They give you the choice of ordering a single part or rejuvenation packs. The parts seem reasonable especially when compared to genuine Roomba parts which tend to be pretty pricey. Since we purchased the vacuum at the steep discount, I’d say that the value is great. I can’t really compare to similarly priced models in the $1000 price range but for what we paid, it is far superior to similarly priced models. I’d say that it is superior to the Roomba i3 model but I’m not sure if it compares to the J5-j9 models since I haven’t tried them. If you can get the vacuum for a discounted price, it is definitely a great value and worth the splurge. Maybe it is for $1099 too. Definitely worth it to make my life a bit easier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Dustin is the best robo vacuum in the market toda.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best robo vacuum thus far I have owned. I loved it so much, that had to buy the second one for the upper floor. It’s super intelligent and easy to operate the device using the App. I have the audacity to say that this machine is heavily dependent upon the App. Once you figured out the use of the App and how to draw the map, the rest becomes automated. First step is the setup process that mostly involves the network connection to your local home WiFi. Then let the machine run around and map the floor plan. Then launch the app open the map to block the areas that Dustin might get stuck. From the map menu click on the scissors icon, then touch the area that you want to block the Dustin from entering the area that will get stuck in there. The map will drop a square box at the touch of your finger. Size up the square frame based on the area you want to block. Then click on the save option to save the map. You can also block the exact area whenever the vacuum cleaner gets stuck in a new area, then open the map to see the exact spot where it got stuck. Touch that area to drop the square box. If the area is too small for the square barrier, then you’ll have an option to use a line instead of the square barrier to block that particular area. You can change the size of the square box in any shape or size you want to block a particular area. I had many robotic vacuums in the past. I’ve never been so content with any previous ones, inasmuch as I’m happy with this little fella. The house floors are immaculate from dust. I don’t have to break my back twice a week to mop the floors. Dustin is an intelligent fella in its sphere and a good companion to have it in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Dustin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin I bought Dustin on a black friday deal. I am like a kid with a new toy. I love Dustin. Watching him map the house, as he cleaned for the first time, was very entertaining. Once a map was created, I was able to create no sweep zones and no mop zones within the map to keep him from getting tangled up or running into something breakable or wetting an area rug. Yes thats correct Dustin can mop your floors! Dustin can create up to three different maps. In addition to following a schedule, Dustin can also be sent out to clean a designated room or area at any given time. I never thought I would use a robot vacuum, but I couldn't resist the price. Now I am so happy I did. I don't have to clean floors anymore!! Yes, I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation, Noise level

    Rated 5 out of 5 stars

    Good !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't express how thrilled I am with my bObsweep robot vacuum and mop station. It has truly transformed the way I maintain a clean home. This little wonder is a game-changer! Pros: 1. Effortless Cleaning: With bObsweep, cleaning my floors has never been easier. It effortlessly vacuums and mops, saving me time and energy. 2. Comprehensive Cleaning: The robot is smart and thorough. It navigates around obstacles, gets under furniture, and even tackles pet hair with ease. 3. Advanced Features: The various cleaning modes and scheduling options make it incredibly versatile. I can set it and forget it, and it adapts to different floor types seamlessly. 4. Large Dustbin: The spacious dustbin means less frequent emptying, which is a huge convenience. 5. Quiet Operation: It operates quietly, so I can even run it during the night without disturbing my sleep. 6. Long Battery Life: The battery life is impressive, and it returns to the docking station when it needs to recharge, ensuring continuous cleaning. Cons: Honestly, I can't find any significant drawbacks to bObsweep. It's a fantastic investment in a cleaner and healthier home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Navigation

    Rated 5 out of 5 stars

    Dustin is rugged and reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dustin model is a huge upgrade from my Pethair Vision+ bobsweep vacuums. I love the mapping feature and how rugged this vacuum is. It moves with purpose and leaves a beautiful pattern on my area rugs. It almost never gets stuck and if it does, it's because it's choking on a wire I didn't secure well. It is good for day-to-day floor and rug vacuuming during the week, but once a week I vacuum with my heavy-duty vacuum for a deeper cleaning. I highly recommend this vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Mapping

    Rated 5 out of 5 stars

    Excellent Robot Vacuum with Great Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother who is loosing her vision. This seemed to be a good choice for what I needed. The advanced mapping and self learning is working great. As for cleaning I can say it is thorough. It got stopped up on the first run from dust under the bed. Other than that it was easy to use. One thing I must say is product support it Top Notch. They were great helping to set up the vacuum as I could not help because I was not there. The mop does not work well but I did not buy it for that. It is a great tool for keeping things tidy between deep cleans. The mapping of a house is very advanced as well and the app is easy to use. My mom loves it and manages it with the phone and she is elderly.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    We love Dustin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line, why would anyone pay more? We got this for $199 on a deal of the day. It is amazing, I am trying to think of a feature it does not have and can't. It vacuums well, mops well, and the APP gives you complete control. One of the best designs I have seen. It vacuums UNDER THE BEDS and around every table leg. Truly amazing. I highly recommend this product. The name is the Cherry on Top - Dustin, brilliant

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Navigation

    Rated 5 out of 5 stars

    Dustin is like a member of the family!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love Dustin. It’s nice to be able to leave the house and have him do a quick sweep of the house while we are gone Using Alexa to ask him to get to work and or go to specific rooms in nice too. He is a great vacuum self emptying is nice and does a good job around chair legs

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Bobsweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to setup and customer service is great. My dogs love it, it is more efficient than I thought, with three dogs I was tired of vacuuming. I have ceramic floors, carpet and area rugs, it cleans them all. After using Dustin for a week I decided to use my vacuum, I was surprised at the power Dustin cleaned. I’ve been praising it and very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wortwhile purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Bobsweep a month ago and still so impressed with my new helper. Best investment on saving your presonal time. Very easy in use and app settings. Takes about 10 min to vacuum and 15 min to mop on 1bdrm 850sq.f I ain’t touch my Mop for long time there is no need to do extra mopping after Bob

    I would recommend this to a friend