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Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.4 out of 5 stars with 1691 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cleaning performance and top-notch navigation as key benefits of this product. Many appreciate the minimal noise level, ease of use, and simple mapping features. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,691 reviews
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Reliable and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Dustin for 2 years and it's still running great! It picks up dog hair, goes under the bed, and over rugs. It saves so much time and I love coming home to clean floors everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    My true friend, his name is Dustin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my boopsweep. His name is Dustin. I don’t need to tell him where to go he fines his own way. He even empties his own trash and docks himself. I call on him daily and he is always ready. Love my Dustin he is a true friend.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Noise level

    Rated 5 out of 5 stars

    Great helper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this vacuum! I tried others but they would all get stuck on a rug I have, this one does not! I love the fact that this self empties and I can schedule cleanups for entire home or per room. Not too loud and does a great job mapping the house with its LiDAR! Great helper always ready to take on the task! Love the lines it leaves on the carpet too! Impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    feel positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like it, sometimes I come home from work very tired, I just lie on the chair, and watch it work, vacuuming dust and cleaning the house meticulously and my house has a wooden step, seeing it climb up is extremely fun, seeing the house vacuumed clean, makes my mood happy and feels less tired after a long day of work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Free up your cleaning tasks with the bObsweep!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dustin Combo robotic vacuum and mop is a strong all-in-one cleaning system that’s designed to take over daily floor maintenance with minimal effort. After using it, what stands out most is how much it simplifies keeping floors consistently clean rather than doing deep cleans yourself. Cleaning Performance: The suction power is impressive for a robot vacuum, especially on hard floors and low-pile rugs. It handles everyday debris like dust, crumbs, and pet hair with ease. The dual spinning mop pads are a nice upgrade from basic drag-style mops—they actually scrub the floor lightly instead of just wiping it. That said, the mopping feature is best for maintenance cleaning rather than tackling heavy, stuck-on messes. Navigation & Mapping: The smart mapping system works well and becomes more efficient over time. It learns the layout, cleans in organized patterns, and avoids most obstacles. It’s not perfect—it may still struggle with tight corners, cords, or cluttered spaces—but overall it moves with purpose instead of randomly wandering. Convenience & Features: One of the biggest highlights is the self-emptying dock, which holds debris for extended periods (up to weeks or longer depending on use). This makes it very low maintenance compared to standard robot vacuums. The app control is also useful for scheduling cleanings, setting zones, and customizing how it cleans each room. Noise & Everyday Use: It’s relatively quiet during standard cleaning, though it does get louder on higher suction settings and when emptying into the dock. Still, it’s easy to run it in the background without much disruption. Design & Build: The unit feels sturdy and well-built, with a sleek, modern look. It’s slim enough to get under most furniture, although it won’t reach every edge or tight corner perfectly. Things to Keep in Mind: * Mopping is light-duty (good for upkeep, not deep scrubbing) * May occasionally get stuck or miss edges * Works best when floors are picked up beforehand (cords, small items, etc.) Overall: The Dustin Combo is a great choice if you want a reliable, hands-off way to maintain clean floors day-to-day. It won’t replace a full deep clean, but it significantly reduces how often you need to vacuum and mop yourself. Convenient, efficient, and especially helpful for busy households or homes with pets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Ive owned it for a month or so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick setup nice cleaning tool and spare parts, havent tried the mop but im sure Itll scan the same way as the vacumm which isnt bad at all. i dont believe it allows for multiple maps.. only downside in my opinion. i would recommend for new buyers especially when its on sale again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale awesome vacuum, suction power is great, have not used mop feature yet but will soon

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Great robot vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and operation on cell phone. Bobsweep Dustin was able to map the house and get around the furniture and onto area rugs with ease. It does a great job in vacuuming all my stone floor and carpeted areas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value on sale if you work with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is an excellent mid-range starter option for anyone considering a robot vacuum. It has definitely helped cut down on the amount of cleaning needed to maintain our house. That being said though, it’s mainly good for daily maintenance, small messes, and clear environments free of low height obstacles. If you have a constantly changing environment with small objects littering the floor or copious amounts of pet hair, I would probably consider a different vacuum with low object detection and pet hair detangling brushes. The app is also very self explanatory and even comes with support videos and part replacement for each model they have. I would not recommend buying it at its full retail price as +$600 can afford you low object detection and pet hair detangling in another male and model. However, on sale around ~$200, it’s one of the if not the cheapest options for a self emptying robot vacuum that performs well for daily maintenance and small messes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dustin Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic… good vacuum I am very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Great Performer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    _____ *Pros: -Relatively quiet swirling operation during mopping and vacuuming. -Great suction power. -Self-emptying dust bin feature is a great time saver. -The LiDAR navigation did a great job mapping the rooms. -Images of your home doesn’t get sent to a cloud server – great for privacy. -Good battery life. -Integrated well with Google Home for voice commands. -The app is easy to navigate and responsive. -No-sweep, no-mop map boundaries actually work. _____ *Neutral: -The map editing screen could be better labeled and more intuitive. -The Edge sensors get dirty too frequently, setting off a notification in the app. -The Dust bags are proprietary and cost $18 for a 3-pack at regular price. -The water reservoir must be manually drained and refilled each time. -Only two pairs of mopping pads. _____ *Cons: -It got easily tangled by cords on the floor. Throughout the years, I’ve mostly used low- to mid-range robot vacuum and mopping machines, and among them, the bObsweep Dustin Combo is the best one yet. What elevated the Dustin Combo apart from the others for me was its relatively quiet operation, great mopping and vacuum performance, a powerful and easy to use app, the convenient self-emptying dustbin feature, and a geo-fencing feature that actually works. On the topic of design, the Dustin Combo is like many other robot vacuums on the market – round shape, a spinning side brush, mopping pads on the bottom, and a port on the bottom for filling and draining the water used for mopping. Compared to older machines, the Dustin Combo is a bit lighter. There are three buttons on top – Go, Charge, and WiFi – and they are used to start cleaning, send the robot back to its charging base, and to initiate a Wi-Fi connection to one’s home network, respectively. Setting up the bObsweep was a quick and painless process - turn it on, press and hold the Wi-Fi button on top, and use the app to connect the Dustin Combo to the home network. After that, you let the robot roam the house while it creates a map. The bObsweep initially creates partitions of the house into different zones but if you don’t agree with the layout, you can always jump into the Map settings and draw your own partitions. And that was the first thing I did – teaching the robot where the kitchen, the living room, the hallway, the bathroom, and the bedrooms are. I appreciate that my home layout is not uploaded to the cloud and the data stays local. Once the map was set up, I filled up the water tank and let it vacuum and mop the kitchen and the living room (all hard flooring). The bObsweep did an excellent job picking up dirt and debris as well as hair from our five pets (one Goldador, one Maltese, and three cats). The dual mops also did a great job, removing the dark streaks and blotches from the kitchen as well as making the living room floor look shiny and clean. The Dustin Combo did experience one mishap, and it was when it sucked in a laptop charging cable and it got snagged by one of the spinning mop pads, causing the said mop pad to come off the machine. Fortunately, it was smart enough to detect that something went wrong, and it stopped functioning shortly after. Once I pulled the cable out and popped the mop back in, it automatically resumed its run. Lesson learned – don’t leave any cables out because the bObsweep does not know how to avoid them. What I really liked about the app was all the customizations options available to me, such as setting vacuum power (low, medium, high), self-empty interval, mop intensity (off, light, medium, deep), auto-resume, edge detection, FloorSense (automatically lifts the mops when carpet is encountered, and a mute toggle for sounds and notifications. The bObsweep is compatible with Alexa and Google Assistant, and I have added it to my Google Home. Now, onto a little bit of criticism. Although the app is powerful, snappy, and easy to use, there was one setting, the Map setting, where things could’ve been executed better. When you tap into the Map setting, you’re presented with a whole bunch of icons with no labels next to them. In order to find out what they do, you have to tap each option first then the following screen will inform you what that option is about. I find this to be un-user friendly and a bit tedious and annoying. I also found the frequent notifications about the Edge sensors needing cleaning annoying. They supposedly need cleaning once weekly, but I’ve been getting alerts about them at least once a day. I don’t know if it’s a false alarm or they really get dirty that frequently. Besides these two things, I’m otherwise very satisfied and happy with the Dustin Combo. Thanks to the big dust bag, I don’t have to empty the machine after each vacuum cycle and just do it like once a month. And thanks to the dual spinning mop pads that apply pressure to the floor, the cleaning result is far superior to robots that simply rub a mob pad back and forth over the surface. And the app and the robot are smart enough to actually remember and enforce the NoSweep and NoMop boundaries that I’ve set, which all of my other robot cleaners have repeatedly failed. After all things considered, I give it 4.5 Stars. It does well at what it was designed to do and saves me lots of time so I can focus on other stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to save time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Dustin for over a month and the initial results are great. I have 2 labs and they shed more than I would like and are the main reason I was in the market for a robo vac. Dustin is so easy to use and maps right away. I would suggest running the first setup without water so you can later zone where needed. Also pleased to say the app has been getting updated with even more features . Overall Dustin has been keeping my floor much cleaner and dog hair out of my daily life.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Vacuum Bot Not for Mop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum, Dustin from bObsweep⁠, is very well made with a soft and smooth texture. It actually feels premium and is one of the quietest robot vacuums I have used. This robot vacuum both vacuums and mops. It has a small onboard water reservoir with two mopping pads. The reservoir is removable, although it does need to be refilled often. The charging base has the same smooth finish as the robot and features a compact form factor, which makes placement much easier. It works over Wi-Fi, so it can be controlled remotely, and it also supports Alexa and Google Assistant. The setup process was straightforward. You simply download the bObsweep app⁠ and follow the prompts. Once setup is complete, send the robot to create a map of your home, and by far this was one of the fastest mapping systems I have seen. It completed the mapping process within minutes and did so very accurately, which genuinely impressed me. Using it is very simple, whether through voice commands, the app, or by pressing the Go button directly on the robot. Performance-wise, the suction power is good and can be adjusted through the app. One of the standout cleaning features for me was the cleaning pattern. It first goes around the edges of the room and then works its way through the center. It was actually pretty cool to watch, especially because it does all of this with minimal noise. The robot is also smart enough to accurately detect both hard floors and carpets. Once it detected carpet, it automatically stopped the mopping function and lifted the two mopping pads. This is a combo vacuum, and while it does an excellent job vacuuming floors, it is far from perfect as a mop. In my opinion, the mopping feature should not have been included without proper water cleaning equipment. The reason is that the “mopping” is really more like lightly wetting the floor. I have owned several combo vacuums that include systems for collecting dirty water and automatically cleaning the pads during mopping sessions to avoid spreading dirt around. This vacuum does not have a dirty-water collection system or an automatic pad-cleaning feature. As a result, spills or heavily soiled areas can simply be spread across the floor by the wet pads. That, for me, is one of its biggest flaws. The pads also need to be manually washed frequently, which adds extra maintenance. The app itself is functional but not very intuitive and definitely comes with a learning curve. The UI feels outdated and lacks a more modern, refined design. Navigating some menus requires too much tapping back and forth, and many options are represented only by icons without proper labels, especially in the map editing tool, so you often have to guess what they do by opening them. Creating and editing rooms also requires too many steps, and there is no option for custom room naming, you are limited to preset names only. The good part is that most of these issues could likely be improved through future software updates. Although this is one of the quietest robot vacuums I have used, I cannot say the same about the dust extraction system on the base. While self-emptying bases are usually loud, this one is easily among the loudest despite having one of the smallest bases I have seen. Overall, the Dustin robot vacuum performs extremely well when it comes to vacuuming and does so very quietly. It is well constructed, smart, and easy to use. While the included mopping pads technically work, this robot clearly feels more designed for vacuuming than true mopping. As for the pricing it is definitely well priced for what it offers, specs found on high end vacuums and great vacuum performance. In the box, you get the Dustin vacuum, charging station, station pad, mopping pads, cleaning brushes, dust bags, vacuum and mopping rollers, and manuals.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Our first robo vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great. Only had it less than a month but it’s a smart little machine and the support people have been great (had a couple little issues that they told us how address and now we have no issues). This is the sort of purchase that I’d have to re-review a year from now since that’s when I’m assuming any real issues may start to arise, but so far it’s such a nice thing to have around the house with a dog that sheds like crazy. The MSRP price is incredibly steep, but on a good sale, I’d highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very impress how is direct it self , also the power it come with when cleaning it self so far worth every penny...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Dustin!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot vacuum is fun to train, watch and use. Everytime I use him he learns more and more...and so do I. I am sure the more I learn the better he will get. Just love working with Dustin...and do not regret the purchase at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin in Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a Bobsweep and decided to get a second bObsweep for different parts of the house. When Dustin arrived, he was smaller than Bob and only had one brush. I thought, "I don't think he's going to be able to handle our country farmhouse with 5 dogs and 2 cats." But he has amazed me with his power and efficiently. He can handle the tough jobs!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Hustle free vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floors are always clean. Has a little trouble with its own location. Overall efficiently cleans and scheduling is a nice option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when on sale. Knew nothing sboit Bobsweep and have been very delighted with my purchase. Cleans great with a two pet home (one is a german shepherd). Customer service is very responsive and helpful. Very glad I took a chance on Bobsweep.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great at getting almost everything.

    I would recommend this to a friend