Customer Ratings & Reviews

Excellent product, I've been using it for days and it seems to do its job well

does a great job , fits everywhere , also picks up animal hair well

Simple design and app. Works great. Easily fond charging starting which is very important to me. Best robot vacuum I've ever owned.

Dustin has been great so far. He gets hung up from time to time, not really a technical issue, but more of a we forget he runs and he gets caught up on the kids toys left out. We did have an issue where he wouldn’t charge, but we ended up moving the charging station, and he is working flawless now. We appreciate Dustin picking up the slack in our home. We can set him on a schedule and just let him do the rest.

Would love to have loved this but it is drastically flawed. It does a decent job of mapping a room but it’s lost its stored map of each room several times. The biggest flaw, however, is it constantly shut itself down and issues a message of “main brush jammed.” Even though there is nothing in the brush and it may have only ran for literally a minute or less. I will thoroughly clean the brush removing it as instructed in help section and will also have to remove pet hair and dust by hand because it won’t completely empty itself as it’s designed to do. We haven’t even tried the mopping feature because we’ve had so much trouble just trying to run the vacuum. If they could correct these flaws I believe it would be a very nice little daily vacuum but in its current form it’s essentially worthless. I’ve reached out for help through the BObsweep app but they have provided no useful help or fix and it may take several days for them to even respond to my pleas for assistance. I believe I did take out the extended warranty and I’m also a member of BestBuy which I believe extends my return times out to 60 days. I’d love to exchange it for a working one but I’m not too optimistic at this point. I buy a lot of items from BestBuy and generally very pleased with my purchases. I’m really hoping they will work with me to resolve this problem because I’m done with it’s constant failure to perform as designed and advertised. It’s could be such a help around the house and it seems to be close but unfortunately at least for this customer the Dustin is Bustin my chops, billfold and patience.

Overall I like Dustin, the robot itself is good. I gave it a 4 because the app is only compatible with 2.4 wifi. My home wifi is 5G so I'm unable to connect Dustin to the app to access benefits such as setting up a no mopping zone for my carpeted area.

This my first but we very impressed. Literally we stop vacuuming anything. Dustin does all the job for us.

The lidar technology really shines. It navigates the crowded house very efficiently, remembering all the obstacles.

So far so good , does pretty good job at vacuuming and mopping as well

A very good robot Vacuum works great i would Recommend this one. Victor Walker

Dustin is doing really great. We have a newborn baby and we are so much concerned about cleanliness of the house and hairfalls. This dustin is a real hero makes the home sparkling clean and gives us peace of mind. This is a must have for every household. Bobsweep does a sparkling clean compared to other robots out there.

The vacuum requires a cloud connection for full functionality (running on a schedule, creating barriers, etc.). There should be no reason the app cannot talk to the vacuum over Bluetooth or a local-only Wi-Fi network for these functions.

Works amazing this robot are the best cleans really good

I love my BObsweep. It does everything I need it to do.

Dustin has simplified my life, I no longer have to clean the floor, Dustin does it for me

It functions pretty well and cleanup by itself which is awesome

Love our little robot. It even self empties and gets the job done

**Robot Vacuum Review - 2/5** I really wanted to like this robot vacuum, but it’s just not up to the task. For the price, it’s a total waste of money. It struggles to detect edges, so it constantly bumps into walls or misses areas entirely. It doesn't sweep cleanly either, leaving behind dust and crumbs that it should’ve picked up. Plus, it has a hard time working on rugs—often getting stuck or just not picking up dirt properly. I expected much better performance for the cost. Overall, I wouldn’t recommend it. Save your money for a more reliable option.

Excellent and efficient helps a lot at home I would buy it again

Very good price. We love it!!! Easy to use. Save time.