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Customer Ratings & Reviews

$199.99
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Customer reviews

Rating 4.3 out of 5 stars with 364 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong cleaning performance, impressive suction power, and precise navigation. They also appreciate its low noise level, accurate mapping, and ease of use, along with the convenient self-emptying feature. However, some users have noted that its hair collection, particularly for pet hair, is not ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 364 reviews
  • Rated 2 out of 5 stars

    Orb-i the robot vacuum you have to clean up behind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this vacuum since April. SO i have used it quite a bit. I have a wife 2 kids and a Jack Russel (not super sheddy) and i believe this vacuum leaves more of a mess behind than it cleans on hardwood floors. If there is any threshold between room it will eave behind hairball, You basically have to go behind it and clean up after its "cleaning" . The app is poor it disconnects from WiFi often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it stays cleaning day an night. Me and the wife completely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. It saves me a lot of time and does a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well for most things besides dog hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great for dust and dirt. Did struggle with dog hair and cat hair. Had trouble unloading the contents in the vuccum into the station automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and it take very good time to clean the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price with discount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user-friendly to use and not smart as expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    aaaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I have nothing to say but it make me to fill 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on carpet & hardwood floors! Very happy with this purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed with this robot vacuum. Despite the marketing claims, it does not clean well at all. It actually leaves debris behind in a trail, pushing dirt around instead of picking it up. One of the main reasons I bought it was because the description said it had a mopping feature, but it does not mop, which feels misleading. For the price, this vacuum is far too expensive for the performance you get. On top of that, the self-emptying dock is extremely noisy, especially when unloading the dust, which is very disruptive. Overall, this robot does not live up to its promises and does not justify its cost. I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the vacuum but it gits clogged a lot. The section on the. Container is not that strong to pick up the. Derek from the vacuum

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bobsweep Orbi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and does a good job. Enjoying my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t handle multiple dogs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum couldn’t handle 2 dogs worth of hair. Got clogged and could never clear the clog. Probably would be an okay vacuum for a short hair dog family.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't pick up trash. Keeps on stopping. The brush keeps on coming off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good but does not get close enough to the edge of the walls. Does the job in-between vacuuming with my LG vacuum stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble connecting to 2.4 GHz, but it finally took

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, for the price, I did not think this vacuum was worth it. The navigation feature was not efficient and would constantly bang into the same wall over and over. Also, did not find the vacuum to be efficient in actually vacuuming things off the floor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sells Fraudalant Items and Buys Reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think my unit was “defective” as much as I think Best Buy bought reviews for tbis product to sell and refuse return of defective items. Best Buy is truly the worst, bit this vacuum doesnt vacuum anything. It just goes around the house looking cool, but doing nothing about even the smallest and easiest to vacuum things. Been using a dry swiffer while waiting for a different vacuum from a different company in mail and will be talking to my bank about Best Buy refusal to accept return of an item I used twice and had for 2 weeks. Disgusting corporation and disgusting snake oil.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    okay for sale price and small house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it clean yes (0nly if i have it clean by room) but with a ranch house 2,200 sq ft it would only empty when done or needed charge. I would think it needed to go back more with 3 kids and 2 dogs. my shark would have to empty itself at least 5 times. i really wanted to like it. the brushes always get stuff built up around them and had to clean them. i did like the select room option. app was easy to use just did not clean as well as my shark.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality; lasted 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum died within 2 months of arrival due to motor failure. It was shipped back to bobsweep, and sent back to me fixed 5 weeks later.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t pick anything up, my floor looks the same.

    No, I would not recommend this to a friend