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Customer Ratings & Reviews

$199.99
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The comparable value is $429.99

Customer reviews

Rating 4.3 out of 5 stars with 364 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong cleaning performance, impressive suction power, and precise navigation. They also appreciate its low noise level, accurate mapping, and ease of use, along with the convenient self-emptying feature. However, some users have noted that its hair collection, particularly for pet hair, is not ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 364 reviews
  • Rated 1 out of 5 stars

    Worthless piece of crapola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this in September but just opened it two days ago. It has been unable to complete a full clean. It has lost the spinning brush sensors EVERY time it has run a cycle. That means I have to go retrace steps to see where it fell off. I will be trying to return this item today. Worthless crap. I can't even tell that it has picked up a single speck of dust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to setup and start using it. I started it and with 30 min I had to stop it and reattach the brush that gets the edges 4 times. The 5th time it came off I gave up and turned it off. There is no screw holding it like the older model I had. I bought one for Xmas gift. I ended up returning both.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had high hopes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attachment that is supposed to sweep things up constantly falls off with no notice. It does not pick up very well. Placed a grain of rice in its path 3x and each time it just moved it. Returning. Had high hopes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quits every week, for some reason. Do NOT buy if you have animals, it will go right through animal feces and vomit and track it through the house. Not worth the discount price, let along full price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Robotic Vacuum Frustration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and was so excited about it. However, it had trouble calibrating the environment and also just stopped working two months in. Wouldn't charge anymore. Have been unable to use and now it just sits in my garage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t recommend :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected at all * traced the house - then we let him do his thing and got stuck between sliding doors :( never figured out how to get out… returned right away so I am not stuck with this !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t Recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed caught this on Sale maybe that why I had some many issues from Set up to Operating the robot . So many errors and machine not running for not reason at all. I returned after 2 days of struggling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brush keeps falling off. It gets caught on the side of the rug and get snugged off so easily. Tried giving it a couple of chances but didn’t work out. Makes sense why it was on sale for so low.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me, would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy if you have any type of hair floating around your house, whether human or pet. It is supposed to suck up everything, but it is all stuck in the machine. I wish I could return it, but I am past the time to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Would lose WIFI connection and all the app features wouldn’t work. Returned thinking it was a one off and bought a second one…. WIFI chip stopped working 3 days later. Gave up on the brand and went to something else If i could give zero stars i would

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself the trouble of returning it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst product ever! Got stuck on everything. Did not go back to the charging station stopped working out of no reason at all sending it back today. I would not recommend this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked pretty good for a couple months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good now it wont charge ive tried to contact support they dont return or answer calls ive tried all the help videos and posts about reset for the battery nothing works. A $600 piece of junk! Should last longer than 2 months!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to get started. However, the. rich keeps falling off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product the sweeper falls off did not really pick up anything well very disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and everything about it . But it keeos having localization problems. I restart it and everthi ng . Still happening

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not efficient. Goes the complete wrong direction on quick cleans. Would pick another model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work, it won’t charge pass 80%. I don’t recommend to purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it it stop working the second day i returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only runs for 10 minutes and then goes back to charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stop working after 4 month. Had to by a different brand

    No, I would not recommend this to a friend