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Customer Ratings & Reviews

$399.99
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Customer reviews

Rating 4.3 out of 5 stars with 369 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers have good things to say about the product's strong cleaning performance, impressive suction power, and accurate navigation and mapping capabilities. They also appreciate its low noise level, ease of use, and convenient self-emptying feature. However, a notable drawback mentioned by some is its less-than-ideal performance in collecting hair, especially pet hair.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 371 reviews
  • Rated 5 out of 5 stars

    Smart vacuum not expensive but just as good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome robot vacuum maps the areas quick probably going to get another one but definitely recommend it. The smart feature is awesome vacuums while im gone…. Charges itself empties itself… honestly didnt expect it to do as well as it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously bought a rather cheap, entry level robot vacuum approximately 4 years ago. Needless to say it had shortcomings. I upgraded with the b0bsweep Orb-I and I am impressed with its capabilities so far. The mapping feature is awesome as well as the radar obstacle avoidance system. I also love the self emptying dust/dirt feature that requires less hands on maintenance. Overall a great product at a great price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meet my new house keeper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much, I bought second unit for upstairs. Some mention that the side brush come off.. well that happen to me too, but it was only because I didn’t push it all the way in. Only thing that bothers me that I need to pick up little items like socks or rugs with tassels. It eat it up and stop cleaning until you rescue it. Overall I am happy with it’s performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orb-i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very easy to set up and use! Definitely good quality. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orb-i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Takes care of the dog hair, vacuums all floor surfaces, and maps out your floor plan! I bought this on sale and was worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works awesome when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Not Great for pet hair. It gets clogged really easily with it. I bought it for the auto empty, which it can't do because of the ball of pet hair. 2. I bought it 54 days ago and it has stopped working. It said there was a contact sensor error or there was an issue with the suction. Turns out, things somehow get sucked INTO the machine, where all the mechanics are. I don't know how to get it out but I tried to vacuum it. And then it just stopped turning on completely. It's dead. Maybe I got a dud, I dunno but when it works, it's great. Loves to eat things so be mindful of things on the floor, especially cords. I DO recommend it if you own cats or no pets. I own a Shepard, thick long coarse hair. No Bueno.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ORB-I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ORB-I! I thought it would take me hours to program this thing but it’s so smart, it programs itself. The remote app is great. It shows you the map of the first floor and you can save it. You can schedule it to vacuum any day at a certain time. Looks like it needs maintenance once in a while but I love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home device upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot has been a huge upgrade. I had the iHome Juno and what an upgrade. I let it run about twice a day and the battery never runs out. It’s a great upgrade especially for the price!!!!! I have already recommended to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and the chocolate color is very cute. Only thing is it is a little loud but works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for my house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife and she's very happy with this vacuum cleaner

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Suddenly stopped working !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is amazing !!! It cleans well and gives you peace of mind. However, it stopped turning on after a firmware update since then it won’t turn at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Easy and Less Sticks the iRobot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the hassle free vacuuming with this device. It is much better than iRobot after owning 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing BOB!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second robot vacuum. I got another Bob, and I love everything about it, especially the color.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after vacuum a phone charger wire. No parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good before it broke. Vacuum got a hold of a charger wire and stripped the brush motor gears. Website has no replacements parts for the issue. I opened it up to see what was going on and broke the lidar connection port on mother board. So don’t open it up. Waste of money for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bob the Bobsweep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mapping process was poor and it seems to run into furniture frequently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vaccum's ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the bObsweep Orb-i (Blackberry) for a bit and it’s honestly one of the easiest “set it and forget it” robot vacuums I’ve owned. The LiDAR mapping is the biggest upgrade—setup was quick, it mapped my rooms accurately, and it cleans in neat, efficient lines instead of bouncing around randomly. The 5000 Pa suction is no joke either: it pulls up dust, crumbs, and pet hair from hard floors really well, and it does a solid job on rugs/carpet without me having to babysit it. The best part is the self-emptying base. Not having to empty the bin every day is such a convenience, and it keeps maintenance super low. I also like that it navigates around furniture cleanly and doesn’t constantly get stuck like older robots. A couple notes: it can still struggle with cords/tassels if you leave them out, and you’ll want to keep the area fairly tidy for the smoothest runs—but that’s pretty normal for robot vacuums. Overall, if you want strong suction + smart mapping + low maintenance, Orb-i is a great pick and the Blackberry color looks sleek in person.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misses so many spots returning we bought for ease and we have to go over with another vacuum

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Robot Vacuum our family has owned!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum! bobSweep is up to date on updates which I like. Mapping works really well so bobSweep does a great job getting edges and keeping everything clean. We use it daily so we are definelynheavy users. The self empty feature is a feature we didn't know we needed. We always struggle to empty the past robots we have had, it's never pleasant. bobSweep when it done docks itself, has a high powered suction that empty the bobSweep debris into a bag in the dock. It's beautiful and if I had known sooner, I would have bought a bobSweep with a dock a long time ago! You only have to replace the bag in the docking station once every 100 days if your using an Extra Large bag. Make sure you use the Bobsweep original ones so they have the carbon around the bag, it makes a difference. Very happy with the purchase months later. Just keep up with some some minimal care, and it will last months and months with very low maintence. Love this robot! Thanks Bobsweep!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect, but we're happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks, we're pleasantly surprised by this device. We were skeptical that any robot vacuum would be useful for us, so we took a chance on the lowest priced one available. I want to say that bObsweep's marketing strategy really turned me off from this brand. I see them all the time on Deal of the Day, often discounted 80% or more, which tells me that the "original" price isn't realistic at all. The list price matches what's on bObsweep's web site, so I blame the manufacturer for this and not Best Buy. It's not a good look for either, though. We have a relatively small area that we want Orbi to clean; just a living room, kitchen/dining area and hallway. At this point we're keeping the doors closed to bathrooms and bedrooms off the hall. There's no carpeted area except for a doormat in the living room. We have one German Shepherd dog, and it's a farmhouse so it's easy for dirt to get tracked in. Orbi's instructions tell you to find an unobstructed area for the charging station. We didn't want to keep it in the hall so it's placed in an area that has furniture fairly close on either side. It's an irregular space with about a 2-3 foot gap, but Orbi hasn't had any problem getting back to the base station after any of its runs. Early on, the spinning edge brush came off when it got caught under a table leg. When I put it back on, I pressed until there was a much louder "click" than I'd heard when I first installed it. After that it hasn't come off again, though there have been a couple times when it got tangled up with something that stopped it from spinning. When that happened the Orbi stopped until I cleared the problem. On the first run, Orbi found plenty of dog hair in corners and under furniture. When it returned to the charging station and tried to self-empty, it was too clogged with pet hair and I had to remove the dirt container and empty it out myself. Several days later it again alerted us to a clog when it tried to self-empty. This time the built-in dirt container on the vacuum was empty, but there was a clog in the tube leading to the dirt bag inside the charging station. I could see the clog because the tube is transparent, but I couldn't reach it easily. I finally dislodged it with a long cable tie. It would be helpful if bObsweep included a flexible tool for cleaning this area. Aside from these two incidents, though, all the functions have worked well on its daily runs. Before Orbi, there were always little clumps of dog hair hiding in corners and under furniture, and we could usually feel grit on the floor when we walked around barefoot. These are now gone. We have it set to run each morning, and we do minimal prep work ahead of time: picking up the dog toys, making sure doors are closed, and stacking chairs so it's easier for it to clean under our table. Overall, we've found our floors are noticeably cleaner day to day and we're happy with our purchase. The device seems reasonably well made and it's been working better than we really expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence! The BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond happy with my BObsweep Orb-I. At first glance, it seemed bulky and heavy. It turned out to be Graceful and Detailed. This robot vac is far above expectations. It is truly Amaxing. It maps Everything and every room,with precision. I couldn’t vacuum the floors as Perfectly as the BObsweep does. My home is SO Clean! I am amazed every time it vacuums! Flawless. I Recommend this robot vacuum to family and friends…Often. A step up from the original iRobot Roomba.

    I would recommend this to a friend