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Customer Ratings & Reviews

$399.99
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Customer reviews

Rating 4.3 out of 5 stars with 369 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers have good things to say about the product's strong cleaning performance, impressive suction power, and accurate navigation and mapping capabilities. They also appreciate its low noise level, ease of use, and convenient self-emptying feature. However, a notable drawback mentioned by some is its less-than-ideal performance in collecting hair, especially pet hair.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 371 reviews
  • Rated 4 out of 5 stars

    First Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this robot vacuum.. Wanted one without the mop feature & this has been a good one.. The mapping is great & it does a really good job.. Has impressive suction & cleaning ability.. Only 2 small issues, one, it has a hard time transferring cat & human hair from the vaccum to the stand.. Most of the time I have to take the chamber off & dump it myself.. The other issue is the brush roll gets totally clogged by my gf's long hair.. Every other use, I have to take the brush off & cut all of the hair out.. This is very annoying, they need to get the fins like Shark vacuums that don't get completely tangled by long hair.. Not a deal breaker but annoying enough to take away a star.. Wanted a robot vacuum I could let it go & just empty the base every month or so, not at all what happens.. A bit inconvenient, but still overall a good robot vacuum..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOB THE SUCKER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 out of 5 Stars! Makes Keeping the House Clean So Easy! This bObsweep Orb-i in Blackberry is amazing! It vacuums everywhere with strong suction and smart mapping, getting under furniture and around corners perfectly. The self-emptying dock keeps dirt away for a long time, so maintenance is a breeze. Great for pet hair on all floor types – it just works quietly and reliably. No more hassle – it schedules itself and avoids obstacles. Super easy way to keep the house clean every day!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just vacuum, please.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was on sale from nearly $500 to $185. As a former iRobot 6 Roomba (base model) user for 3 years, I needed to upgrade. I tried this company and discovered a few things in comparison : it's flimsier; the plastic is thinner. It doesn't have a handle to pick it up and move it. It's very tech dependant - apps, internal mapping, codes. You can't see the contents of what it picks up - which is important because it picks up lost jewlery, hair clips, "things" that might be wanted. BENEFITS: its much quieter, it can be used without going on apps or programing to alexa, and without "setting room zones" etc. If I just let the thing roam, it is basically remembering every room anyways - it has an internal memory. That being said, the company assumes my rooms look the same everyday, but this unit seems to just be vaacuming anyways. Lastly, it leaves beautiful patterns because on the rugs, and the first time it vacuumed up a cup of pet hair in 15 minutes, so it's powerful beyong my old machine. I was very close to returning it. The user manual doesn't tell you why things blink, but the best buy help chat girl did! I'm going to register the warrenty now, and use up my $185 worth of new vacuum. I have luxury problems, for sure. God Bless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Orb-I vacuum. I have started using the robot nightly to tidy and clean my first floor. I have one cat who tracks litter and sheds often. With the vacuum running at night, I get to wake up to a clean floor. The robot’s track is precise and the time to clean is quick. I should also mention that the vacuum does so well going over my rug that the cleaning is seamless between hard and soft surface. The cherry on top, is that it self empties! My Orb-I was a great purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome home Bob

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Ai robot vacuum. A nice improvement over the models that bump into everything. Good power (adjustable to 3 suction levels). Good mapping. Automatic emptying is nice. You can have a map for each floor of your house and move bob from floor to floor. Uses a Hepa filter which is nice. At $200 you can't go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong performance and convenience, with minor app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the bObsweep Orb-i for a few weeks now, and overall it’s been a solid addition to my home. The suction power is impressive—it does a great job picking up dust, pet hair, and fine debris from both hard floors and carpets. The LiDAR mapping is accurate, and once the map is set, the cleaning paths are efficient and systematic rather than random. The self-emptying bin is a big plus and genuinely reduces maintenance. Not having to empty the dustbin frequently is very convenient, especially for busy weeks. Battery life has also been reliable, easily covering my space in one run. That said, the app experience could be smoother. Occasionally it feels a bit slow or less intuitive than expected, and setting up certain features took some trial and error. It’s not a deal-breaker, but there’s room for improvement on the software side. Overall, this is a powerful and dependable robot vacuum with excellent cleaning performance and useful automation features. With a more refined app experience, it would easily be a 5-star product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Helper Bob

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Bob (Dustin) and he got to work right away. He started mapping our entire house with no issues. He made a clear difference with vacuuming all the dirt off the floor. As we live on a farm dirt makes it in the house a lot. Bob only got stuck once on one our son's toys. We helped him with that and he has not gotten stuck since. He goes back to his station when his battery gets low and when he needs to dump his bin. Bob is very independent and good at his job. He's our little helper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real vacuum cleaner, not a toy or entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real vacuum cleaner that really does clean and clear the dust out of the carpets, rugs, and floors of a dwelling. It gets to every square inch of floor it can, is methodical and thorough. It empties itself into a bag in the charging station and is very tidy. It does require some maintenance keeping the sensors clean, and checking for dirt and dust in places in the robot where they shouldn't be. An effective appliance and a real time and energy saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bobsweep has made mt life easier! The app is easy to use and I can control bob remotely. It does a great job of picking up any cat hair left by my sons new kitten. The mapping system works great and the self emptying option is convenient. I would recommend purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly thorough on coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok - so we finally jumped onto the robotic vacuum bandwagon. Got it out of the box, followed the quick start instructions and turned it loose after its 4 hour charge. We have a very odd shaped single floor home. We spontaneously decided to give this thing a go and didn't do any 'putting things back in their place' before turning it on. So it was definitely going to be a real life test run. After the first 10 minutes I was pretty sure we just blew our money as it was missing 'large' sections, stopping way short of walls, not entering entire rooms, but repeating itself in other sections. I was annoyed but didn't interfere with it and let it do its thing. However, I did check on it from time to time to make sure it didn't get stuck or die - it never did either. This thing IS AMAZING! It back tracked and got all the 'missed sections' in the middle of the room, it drove itself - almost directly - back to get other rooms it had 'missed' like it knew exactly where they were, and it hugged the walls (where it could) without scrapping them. It was fun to watch it navigate and go around items. After almost 3 hours it decided it was done - which impressively it was as it got all our rooms - and it drove itself straight back to its dock and cleaned itself out. Its also nice that after its run, you can go to the app and see what areas it cleaned.....and it ends up being almost a perfect floor layout of your home (minus of course where it couldn't get to due to obstacles)! I LOVE this thing. Its like having a pet that cleans up after YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is much cleaner now. Easy to set-up, use quick mapping before having it run a clean cycle; after it has done a full clean adjust the map. Like not having a mop so I don’t have to worry about water changes or it getting carpet and rugs wet. Cleans up after a hairy dog. Fairly quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with this purchase. It took a bit to figure out the mapping and learn how to create off-limit zones, but it's a really nice feature. I also really like that it has a resume feature, so it can pick up where it left off cleaning. The self-emptying feature is also really nice, and the vacuum is not too loud, which is appreciated. We have a dog with medium hair, and I found this to be very efficient with picking up hair and not getting hair stuck in the rollers. I had trouble with the brush attachment staying attached, but the customer service (which was excellent) helped me resolve the issue. It was user error on my part; I hadn't pushed it all the way in. Overall, this is quite the upgrade from my last robot vacuum, and the price was also decent. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good starter with pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As our first robotic vacuum, I wasn't sure quite what to expect, but overall it's been a good experience. The setup was straight forward and the app is easy to use, though not always as flexible as I'd like. We have 3 cats in the house, so fur is definitely a noteworthy concern. I initially tried having the bot empty every other time and be at low suction to keep the sound down. It needs emptying every time, and turning up the suction didn't hurt the nose levels too much. Going back and forth from rugs to hardwood can leave bits at the transition just because of how the sweeper is aligned. Overall satisfied for a first time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Choice -wish app would update to be even bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works well and it does clean in the matrix pattern. Nothing wrong really but I wish the app had more functionality… (this could be user error) because I have not spent tons of time digging around but I don’t see an easy way to share the vacuum with others in the family. Which means I have to be the only one that sets schedules or sends it back to home…(yes you can touch the buttons on it) but just saying sharing access in the app would be nice. It also doesn’t show you what areas it has done while it is cleaning. You can locate the vacuum but in other apps it shows a nice little path of where it has cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it!! I have a dog and 2 cats. It picks up all the pet hair without stirring it into the air, unlike traditional brooms. I love the tank feature. Plus, it fits under my couches so it gets everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On sale, this is a great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so far. Very impressed with the cleaning job it does. It's able to navigate rugs and obstacles better than my Roomba. It's can be all the way across the house yet navigate back to it's charger... something the Roomba frequently failed at. The self cleaning charging station is very convenient. Minor criticism is there should be a setting to prevent the station cleaning for accidental deployments and small spot cleanings. Thought I'd miss the handle to pick it up, but given it's self cleaning and reliability of getting back on the dock, I find very little need to pick it up. Very pleased with the product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good suction. Clean the Whole House w/o Programmin

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    * I bought it at a discount. Otherwise, it is expensive. * The suction is very good. * The side brush came off all the time. It reduces the effectiveness of cleaning the edge and the corner. * I did not do any programming. It's smart enough to clean the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob is now my favorite robo-vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-levels of suction which is plenty strong enough to lift my 10-year old carpet fibers, quick mapping, easy to setup on 2.4 GHz wifi, quiet, easy to find on live-action map when it experiences physical errors, logical cleaning pattern makes for a pleasant finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dusty is the real MVP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty does a great job keeping the floor clean! Not too loud, good suction, nice to have mop option although it’s is just water that can go in it. Overall very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful vacuum! Love how it empties itself, you can clean specific rooms and you don't need to put barrier strips along the floor.

    I would recommend this to a friend