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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.4 out of 5 stars with 141 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the Self-empty Robot Vacuum Cleaner's cleaning performance, with users finding it to be a great and powerful cleaner. The noise level is generally perceived as low to moderate. Users also appreciate the suction power settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 141 reviews
  • Pros mentioned:
    Cleaning performance, Navigation, Setup ease

    Rated 5 out of 5 stars

    Good vaccun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, intuitive, integrated into Google, Radar works very well by zones, easy to clean, does its job as a low-power vacuum cleaner. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Bob Orbi is well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Orbi vacuum 10 days ago. I already own a Roborock and a Miele robot vacuum. The Bob vac is very quiet and cleans fast. The self cleaning feature is awesome. The Bob cleans well but seems to miss some areas. In comparison to my other robotic vacuums it is my second favorite. The Roborock is my favorite because it gets into every nook and cranny. Overall I am happy with the Bob Orbi. I purchased it for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Suction power

    Rated 5 out of 5 stars

    Hired help!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse buy but Wow, i love it!! I live on a farm and 2 dogs in house, so i need help and it delivers. Its enough to keep me destressed until I want to deep clean. My family thinks I am crazy but i even talk to it and thank it as it busies around helping me out. I think I am going to name it soon!i decided to buy couple more to give as gifts for the holidays!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Life change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing. I have all wood floors and I also have a Yorkie that's all over the place so this vacuum goes up under my sofa chairs, dining room. You name it. It's picking it up it cuts my cleaning in half. Once it's done, all I have to do is mop the floor

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Nice vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new vacuum . Its perfect for what I wanted the first day I used it I had to clean the roller due to hair and had to empty it manually also but was expecting that since it went under my furniture. I didn't want one with the mop feature. I will say it is loud when its running. It was easy to connect and set up . I have a one level house so it gets all the room in about an hour . The self empty is also loud but it only takes a couple seconds . I dont have pets so im not sure how it works with pet hair .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Setup ease

    Rated 5 out of 5 stars

    Robot Vac Works Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum robot! Easy to set up and does what is says. Too soon to tell how well it lasts but so far very good!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I have one short haired dog. The vacuum works pretty good but i wouldnt pay more than what i did for it (139) the "junk tank" (lol) is super small. My house is about 1200 sq ft. Geofencing/mapping is odd. I have a toddler so the house is a constant mess it feels like.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Suction power

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I recommend it 100%. It's not noisy and has great suction power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and the chocolate color is very cute. Only thing is it is a little loud but works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BOB is LEGIT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had BOB for about 3 weeks now and he has been such a pleasure to welcome to our family. Grizzly our Rottweiller has had a few run ins when napping which lead to some aggressive barking, but in the end BOB prevailed. He does a fantastic job keeping up with the Shedding and Sand that frequent our abode. Had a few Robotic Vacuums in our day and BOB by far has been the best mate we could ask for. Highly recommend BOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart vacuum not expensive but just as good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome robot vacuum maps the areas quick probably going to get another one but definitely recommend it. The smart feature is awesome vacuums while im gone…. Charges itself empties itself… honestly didnt expect it to do as well as it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home device upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot has been a huge upgrade. I had the iHome Juno and what an upgrade. I let it run about twice a day and the battery never runs out. It’s a great upgrade especially for the price!!!!! I have already recommended to friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Suddenly stopped working !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is amazing !!! It cleans well and gives you peace of mind. However, it stopped turning on after a firmware update since then it won’t turn at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing BOB!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second robot vacuum. I got another Bob, and I love everything about it, especially the color.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 4 out of 5 stars

    Not perfect, but we're happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks, we're pleasantly surprised by this device. We were skeptical that any robot vacuum would be useful for us, so we took a chance on the lowest priced one available. I want to say that bObsweep's marketing strategy really turned me off from this brand. I see them all the time on Deal of the Day, often discounted 80% or more, which tells me that the "original" price isn't realistic at all. The list price matches what's on bObsweep's web site, so I blame the manufacturer for this and not Best Buy. It's not a good look for either, though. We have a relatively small area that we want Orbi to clean; just a living room, kitchen/dining area and hallway. At this point we're keeping the doors closed to bathrooms and bedrooms off the hall. There's no carpeted area except for a doormat in the living room. We have one German Shepherd dog, and it's a farmhouse so it's easy for dirt to get tracked in. Orbi's instructions tell you to find an unobstructed area for the charging station. We didn't want to keep it in the hall so it's placed in an area that has furniture fairly close on either side. It's an irregular space with about a 2-3 foot gap, but Orbi hasn't had any problem getting back to the base station after any of its runs. Early on, the spinning edge brush came off when it got caught under a table leg. When I put it back on, I pressed until there was a much louder "click" than I'd heard when I first installed it. After that it hasn't come off again, though there have been a couple times when it got tangled up with something that stopped it from spinning. When that happened the Orbi stopped until I cleared the problem. On the first run, Orbi found plenty of dog hair in corners and under furniture. When it returned to the charging station and tried to self-empty, it was too clogged with pet hair and I had to remove the dirt container and empty it out myself. Several days later it again alerted us to a clog when it tried to self-empty. This time the built-in dirt container on the vacuum was empty, but there was a clog in the tube leading to the dirt bag inside the charging station. I could see the clog because the tube is transparent, but I couldn't reach it easily. I finally dislodged it with a long cable tie. It would be helpful if bObsweep included a flexible tool for cleaning this area. Aside from these two incidents, though, all the functions have worked well on its daily runs. Before Orbi, there were always little clumps of dog hair hiding in corners and under furniture, and we could usually feel grit on the floor when we walked around barefoot. These are now gone. We have it set to run each morning, and we do minimal prep work ahead of time: picking up the dog toys, making sure doors are closed, and stacking chairs so it's easier for it to clean under our table. Overall, we've found our floors are noticeably cleaner day to day and we're happy with our purchase. The device seems reasonably well made and it's been working better than we really expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misses so many spots returning we bought for ease and we have to go over with another vacuum

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction power

    Rated 4 out of 5 stars

    First Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this robot vacuum.. Wanted one without the mop feature & this has been a good one.. The mapping is great & it does a really good job.. Has impressive suction & cleaning ability.. Only 2 small issues, one, it has a hard time transferring cat & human hair from the vaccum to the stand.. Most of the time I have to take the chamber off & dump it myself.. The other issue is the brush roll gets totally clogged by my gf's long hair.. Every other use, I have to take the brush off & cut all of the hair out.. This is very annoying, they need to get the fins like Shark vacuums that don't get completely tangled by long hair.. Not a deal breaker but annoying enough to take away a star.. Wanted a robot vacuum I could let it go & just empty the base every month or so, not at all what happens.. A bit inconvenient, but still overall a good robot vacuum..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Setup ease

    Rated 4 out of 5 stars

    Pretty good starter with pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As our first robotic vacuum, I wasn't sure quite what to expect, but overall it's been a good experience. The setup was straight forward and the app is easy to use, though not always as flexible as I'd like. We have 3 cats in the house, so fur is definitely a noteworthy concern. I initially tried having the bot empty every other time and be at low suction to keep the sound down. It needs emptying every time, and turning up the suction didn't hurt the nose levels too much. Going back and forth from rugs to hardwood can leave bits at the transition just because of how the sweeper is aligned. Overall satisfied for a first time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 2 out of 5 stars

    Just vacuum, please.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was on sale from nearly $500 to $185. As a former iRobot 6 Roomba (base model) user for 3 years, I needed to upgrade. I tried this company and discovered a few things in comparison : it's flimsier; the plastic is thinner. It doesn't have a handle to pick it up and move it. It's very tech dependant - apps, internal mapping, codes. You can't see the contents of what it picks up - which is important because it picks up lost jewlery, hair clips, "things" that might be wanted. BENEFITS: its much quieter, it can be used without going on apps or programing to alexa, and without "setting room zones" etc. If I just let the thing roam, it is basically remembering every room anyways - it has an internal memory. That being said, the company assumes my rooms look the same everyday, but this unit seems to just be vaacuming anyways. Lastly, it leaves beautiful patterns because on the rugs, and the first time it vacuumed up a cup of pet hair in 15 minutes, so it's powerful beyong my old machine. I was very close to returning it. The user manual doesn't tell you why things blink, but the best buy help chat girl did! I'm going to register the warrenty now, and use up my $185 worth of new vacuum. I have luxury problems, for sure. God Bless.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Setup ease

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is much cleaner now. Easy to set-up, use quick mapping before having it run a clean cycle; after it has done a full clean adjust the map. Like not having a mop so I don’t have to worry about water changes or it getting carpet and rugs wet. Cleans up after a hairy dog. Fairly quite.

    I would recommend this to a friend