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Customer Ratings & Reviews

Your price for this item is $539.00

Customer reviews

Rating 4.3 out of 5 stars with 486 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner's cleaning capabilities, ease of use, mapping functionality, and its ability to effectively remove pet hair. The robot vacuum is also appreciated for its quiet operation and impressive navigation. However, some customers have expressed concerns about its battery life and occasional difficulties with WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 486 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is ok just hard to map and goes dead before it finds its way home

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Definitely needs improvement.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only ended up returning it because it had constant issues with mapping and kept disconnecting from the Wi-Fi. I also didn't like how trash kept getting stuck in the canister when being emptied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tatiana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a Bobsweep Pro which did a great job. I upgraded to the PetHair SLAM as it has additional features, including smarter sweeping. Bob has been working great, efficient on his paths and even without the app, I can press the 'charge' button and he goes home to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Job bOb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does a good job, easy to learn to operate, app is friendly enough for non-tech me. Got a little dinged up on articles around the house, I made minor changes and now all is well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Robo Vac

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the vacuum picks up and sweeps pretty good however, it does have a few issues getting caught up on things that it shouldn’t for example, going from tile floor on the carpet. Is it pretty common issue at least with this unit

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Between real vacuuming cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just an ok vacuum for clean up between a real vacuum. Doesn't pick up pet hair very well. Not as smart as it says it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great at sweeping dog hair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Belgian Malinois mix dog and sheds like crazy. I ordered this sweeper and as a senior with little tech knowledge I was confused about set up, but their tech support is great! All my questions were answered and the sweeper really does as described. It is fun to see it do its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 cats and all hardwood and it works wonderfully. I had an issue with the sensor after the first few months and could not fix it. After contacting customer support, they sent me a brand new one! They have awesome customer service!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Frustrating experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a frustrating experience with this robot vacuum. I could not get the vacuum to get a complete map of my house without the unit running out of battery. The problem is the lack of a quick mapping feature that would allow the vacuum to get a picture of the job ahead before cleaning. Instead, it would go room by room, map the room then clean it. It would then get stuck in a room cleaning very small areas over an over in an effort to clean inaccessible areas. It would run out of battery, then fail to find its base, circling from room to room. Then, it would not pick up where it left off when recharged, rather, it started all over again, deleting the partial map it made and doing the same thing all over again. This was a 2100 sq ft one story home. It needs an update with a quick mapping feature to allow the unit to avoid these issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few weeks and never could get it to program properly after that. Best Buy couldn’t service it so was able to return it. Thanks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum/mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the vacuum part does fine, although it misses stuff at the carpet & laminate transition. Haven't tried the mop, yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit but was lucky enough to be selected for a free upgrade to the Dustin model which is amazing. It mapped my house and how it maneuvered around things was really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously amazing! Great for pet hair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always stunned when I go to empty our Bob. Even when I think my floors are clean, it always manages to find more!! Love it. Best robot vacuum ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robo vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases. I run it about 3 times a week. I wish I had bought the self emptying model as I don't always remember to empty it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful with animals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Battery lasts for the whole house. Doesn't get stuck like I thought it would.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    not so great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need manual intervention all the time to charge, to takeout from edges etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is a great investment. Bought Bob instead of hiring a housekeeper. No more sweeping floors! Such a timesaver. Takes a while to learn your house but it’s pretty neat how you can ask him to focus on a certain room when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good but only if you get it on sale. Roomba is the much better product but if you get this on sale it works well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while it keeps stopping and the battery runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second bobsweep. I have two dogs and it works great cleaning pet hair and debris on floor. I've gotten it on sale for a great price.

    I would recommend this to a friend