Customer Ratings & Reviews

This item is ok just hard to map and goes dead before it finds its way home

I only ended up returning it because it had constant issues with mapping and kept disconnecting from the Wi-Fi. I also didn't like how trash kept getting stuck in the canister when being emptied.

I originally had a Bobsweep Pro which did a great job. I upgraded to the PetHair SLAM as it has additional features, including smarter sweeping. Bob has been working great, efficient on his paths and even without the app, I can press the 'charge' button and he goes home to sleep.

Great product, does a good job, easy to learn to operate, app is friendly enough for non-tech me. Got a little dinged up on articles around the house, I made minor changes and now all is well.

Overall, the vacuum picks up and sweeps pretty good however, it does have a few issues getting caught up on things that it shouldn’t for example, going from tile floor on the carpet. Is it pretty common issue at least with this unit

It is just an ok vacuum for clean up between a real vacuum. Doesn't pick up pet hair very well. Not as smart as it says it is.

I have a Belgian Malinois mix dog and sheds like crazy. I ordered this sweeper and as a senior with little tech knowledge I was confused about set up, but their tech support is great! All my questions were answered and the sweeper really does as described. It is fun to see it do its job.

I have 2 cats and all hardwood and it works wonderfully. I had an issue with the sensor after the first few months and could not fix it. After contacting customer support, they sent me a brand new one! They have awesome customer service!

I had a frustrating experience with this robot vacuum. I could not get the vacuum to get a complete map of my house without the unit running out of battery. The problem is the lack of a quick mapping feature that would allow the vacuum to get a picture of the job ahead before cleaning. Instead, it would go room by room, map the room then clean it. It would then get stuck in a room cleaning very small areas over an over in an effort to clean inaccessible areas. It would run out of battery, then fail to find its base, circling from room to room. Then, it would not pick up where it left off when recharged, rather, it started all over again, deleting the partial map it made and doing the same thing all over again. This was a 2100 sq ft one story home. It needs an update with a quick mapping feature to allow the unit to avoid these issues.

Worked for a few weeks and never could get it to program properly after that. Best Buy couldn’t service it so was able to return it. Thanks.

Overall the vacuum part does fine, although it misses stuff at the carpet & laminate transition. Haven't tried the mop, yet.

I purchased this unit but was lucky enough to be selected for a free upgrade to the Dustin model which is amazing. It mapped my house and how it maneuvered around things was really cool.

I am always stunned when I go to empty our Bob. Even when I think my floors are clean, it always manages to find more!! Love it. Best robot vacuum ever.

One of my favorite purchases. I run it about 3 times a week. I wish I had bought the self emptying model as I don't always remember to empty it out.

Works great. Battery lasts for the whole house. Doesn't get stuck like I thought it would.

need manual intervention all the time to charge, to takeout from edges etc

Bob is a great investment. Bought Bob instead of hiring a housekeeper. No more sweeping floors! Such a timesaver. Takes a while to learn your house but it’s pretty neat how you can ask him to focus on a certain room when needed.

This product is good but only if you get it on sale. Roomba is the much better product but if you get this on sale it works well

After a while it keeps stopping and the battery runs out

This is my second bobsweep. I have two dogs and it works great cleaning pet hair and debris on floor. I've gotten it on sale for a great price.