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Customer reviews

Rating 4.3 out of 5 stars with 487 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are satisfied with the PetHair SLAM Wi-Fi Connected Robot Vacuum Cleaner's cleaning capabilities, ease of use, mapping functionality, and its ability to effectively remove pet hair. The robot vacuum is also appreciated for its quiet operation and impressive navigation. However, some customers have expressed concerns about its battery life and occasional difficulties with WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 487 reviews
  • Rated 5 out of 5 stars

    Bob is a great at what he does!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first robot vacuum and we got it to keep the kitty litter and fur from building up around on our hardwood floors. We run it a few days a week and it keeps the floors looking great. You can save multiple maps and switch which is active when you move him up or down stairs, which is very useful. He can get over smaller floor trim between rooms, but anything a half inch or higher might cause him to get stuck. If so, use the no sweep zones to corral him and he'll do just fine. The mop attachment is decent, though it's not going to scrub out any major spots on its own. Note: I would not have paid full price for this, but we got it on sale for around $200 making it a ln excellent value at that price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Easy to use app. Cusyomer service is great. I had trouble connecting vacuum to alexa. Customer service helped very quickly. I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to keep clean the floor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have a month it is working perfect and I am glad with the results and how bob cleans the floor and the app is very easygoing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum worked from the start. The app, not so much

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, it works well. The app has been improved several times since my purchase - but there were times where the app made me have to restart the whole process of mapping out my house and blocking off spaces. That was frustrating - hopefully we're past those issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love Bob!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Bob! The unit is functional and does the job requirements. It also does away with having a swiffer as it does the mopping that it normally would. Bobsweep has top notch customer service and technical support! I would definitely recommend this company and look forward to further technology advancements from them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at picking up pet Jaír throughout the day on both my carpet and flooring

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bob

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I received a defective bob! I kept getting a message the right wheel is stuck, which is not true. Also, bob didn’t know how to return to the base. I contacted the company and they were able to exchange it, but I decided to return and get a different robot. Customer service is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Give Bob a chance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Bob arrived, he had a cute little "birth certificate" including his name, weight, etc. I am 65 years old and I was so tired of sweeping, so I gave him a try and I am glad I did! He is so smart and effective! My floors have never been cleaner! I am so glad I bought him. He does need maintenance, though, and I could not get the app to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new addition to our family. Saves me time sweeping our wood floors! We have 2 cats and it picks up all the hair! It does get stuck under our fridge though which is a bummer but I just have to place something under the fridge that won't move so it doesn't get stuff while I'm away.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great pet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet compared to the dogs.have to empty it quite often but not very needy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Sometimes gets caught under the couch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob seeep

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but know I won’t win ☺️ Only thing it’s a little complicated to have it run in places you want doesn’t direct well and need more bushes as the wear out easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot Vaccum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product... you just can't have many things in the house area because it gets stuck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item, just not for my house hold.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever! I've not had to use it due to me returning this only because I needed something a little more heavy duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me a lot of time and energy. Great sweeper and mop plus being able to control it on my phone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Kate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob picked up three dogs worth of hair and a great deal of skin. I have not yet used the mop yet. Give me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. Gets caught up in wires if left dangling, they all do that tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and mop!! Saves me a lot of time! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good... good size... better than doing the work yourself

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. It picks up everything with no issues. Charges quickly and it is easy to clean.

    I would recommend this to a friend