Customer Ratings & Reviews

I love Bob! I bought this guy about 6 months ago and haven't thought about doing a review as I normally don't bother but since it's been such a good product, why not. Its a hard-working little machine that gets around the house very cleverly, avoiding all the obstacles etc.

Absolutely love everything about the bobsweep. It grabs everything except for crumbs and hair it literally cannot reach. I have mostly hardwood and the frustration of peeling animal hair off of my feet and socks has been nearly eliminated. Loved it when i got it a month ago.. loved it more when i realized its not going anywhere and will take care of my least favorite chore for years

We really like the new robot cleaner, it is definitely smarter and more powerful than the one we used before, we like the design that it doesn’t stuck underneath our closets, it effortlessly clean the whole first floor and leaves beautiful patterns on the carpet, that makes us feel it has done a great job !

B0bsweep is work great,mapping is great.Cleans all the small corners of the whole house!!

Very easy to set up and use. does a great job cleaning my floors

It cleans very well, it maps very well and my house has been very clean and I only have to tap a button

I’ve had Bob for more than a year now and I can honestly say, its one of the best investments I’ve made. Its amazing to be able to come home and not worry about sweeping every day. Saves me a lot if time for sure. Its also incredible how much hair, dust, dirt and hair this guy can pick up. If you dont have one, definitely get one. Its great!

I could not be happier with Bob. This vacuum makes cleaning a breeze and keeps our floors spotless. I set up a daily schedule while I am at work then by the time I get home I don’t have anything to have to clean. I can’t stand dirty floors especially with our 3 dogs that track things in from the back yard and leave hair all over the floors. Bob is a lifesaver!!

I really like how it maps the house and it is really quit compared to the other robot vac in my head

We now have 3 of these, one on each level. They are great. We have a golden retriever so lots of hair. You have to clean/empty but awesome. Also does a good job making you keep the floor clean. We only bought when it was deal of the day and was $180 each time we bought. I would not recommend paying full price.

Easy setup, quiet, clean well. Wifi and mapping was easy to setup also.

This is our 2nd BOB purchase. What a difference?! The APP makes it easy to use. We love the down-sized vacuum size. Moreover, the BOB Customer Service team professionals are always eager to assist and are extremely courteous. The Pethair Slam picks up even the smallest of particules. This is an excellent investment for working families with pets and/or children. Also, the Pethair Slam is much quieter than previous models. Highly recommended!

I have this unit as well as a competitor unit. My house is all hard floor. Lots of pet hair as we have multiple large dogs. I like the easy buttons on top. Very quite and easy to set up. Moves efficiently through out the house. The part I don’t like is the singular roller for the lifting of debris into the canister. I have found it to be easily clogged with hair. The result is a the per hair will remain on the bottom and clump up eventually loosen and be left behind. That said my house is probably the worst case scenario for pet hair and on a typical household I feel this unit would work properly and efficiently. Just make sure the area is free of things that will clog the roller. Hope this helps.

Great product and we are enjoying using our new bObsweep -PetHair SLAM Wi-Fi. It’s easy to use and the Wi-Fi is great. We didn’t think it was going to be so easy but it has worked very well.

What I like about it that nobody else talks about is that it will work on a nice plush carpet. This was my biggest hesitation with my purchase and was quite pleased with the results. You never have to wonder where it went because the nice vacuum trail gives it away.

I love love love this vacuum!! We have three shedding dogs and I was afraid it wouldn't be able to handle it but it is amazing!! I don't even have to dump it after each run of the whole house. I haven't tried the mopping yet because I need to figure out to not mop my rug lol

bOb does an EXCELLENT job of keeping my white kitchen floor looking absolutely pristine! It vacs up the crumbs as the front passes over, then the back of the bot washes the floor. Not a single wet crumb left behind! I also use it in my entry foyer, which is a high traffic area. It leaves the floor spotless! My floors look immaculate with absolutely no effort on my part! Worth every penny!

I have had this little guy for a year now, so I feel as if I can speak honestly about it. The mopping function never worked. I spoke with customer service at Bob and they sent me a new mopping attachment. It still did not work. After that they said he would have to be mailed in for a servicing of some kind, however I just would rather not deal with it. So 0 out of 5 stars for mopping because it never worked. For the normal vacuum function, it works pretty average for a robot vacuum. Before this robot, I had a different brand that I gave away to upgrade to this guy and immediately regretted it. The suction isn’t as reliable as my previous guy AND he’s fallen down a full flight of stairs TWICE. Kuddos to him, though, he’s still chugging along. The app recently was upgraded and is the only reason I still use Bob. His AI capabilities are not half bad and I can block off areas for him to avoid. In regards to how the rest of him had held up, I needed a new roller because my first one seized up on pet hair but once I contacted their customer service, I quickly got a free replacement. Would I buy again? Probably not. Am I going to keep using him until he finally dies? Definitely.

This thing is pretty great. I had a 5 or 6 year old bobsweep, like the original, but the tech has come a long way. This version (SLAM) will map the whole floor of the house and then you can control what rooms to service. For example, right now this thing is picking up Christmas tree needles after I removed my tree. It takes a little time and effort to figure out some of it's, well, bugs or odd behavior. I'm sure BobSweep devs will address these issues but the biggest tip I can give you is this... Let's say Bob has mapped your whole floor. Now, let's say you want to sweep one room out of four. Then you use the mobile app to set "no sweep" zones to 3 of the rooms to only focus on the fourth room. Now let's say the path/route to get to the room (from the charger) is all set as a "no sweep zone". Bobby has no problem getting to the room to sweep. However when it's done it will not return to the charger until you remove the "no sweep zones". In other words, it will gladly navigate to a single room to sweep but when it's done, it will not return to the charger unless you delete "no sweep zones" to clear a path to the charger. This seems like something their QA team already knows and an update to fix this will surely come soon.

My living space is only 650 sq ft. I thought I did a pretty good job of keeping it clean. Not so, apparently! I have been pleasantly surprised (and horrified) at the amount of dirt this little monster finds! The mapping and object detection are superb. It does a very good job of avoiding pitfalls and attempting areas I'd forget about. It has managed to get under my butcher block, buffet, bed and desk. (It's only gotten stuck once, when's attempting to clean under my dresser - furniture feet fixed that.)l It's had no problem crawling under my 5-wheel desk chair or my 4 leg bar stools... Even more impressive is the amount of corner dust and dirt it picks up thanks to it's "whiskers" that sweep as it vacuums. It's fun to watch it gently bump into objects and simply turn away if it can't get past them. The app is easy to use. It shows, in real time, what the vac is doing, even if you're outside the house. So entertaining to just watch it make the rounds!! Plus it's easy to start it remotely or set a schedule. I don't mind that it's not self emptying. I prefer to see what it's found, and in fact it's already found several valuable things (pills, small parts). Overall this is a MUST HAVE.