Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $309.00

Customer reviews

Rating 3.9 out of 5 stars with 496 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers find value in the PetHair Vision PLUS Robot Vacuum & Mop's excellent cleaning performance, ease of use, and effective pet hair removal. Many appreciate its quiet operation and the added benefit of mopping capabilities. However, some users experienced challenges with navigation, battery life, and the charging/Wi-Fi connectivity features. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 496 reviews
  • Rated 5 out of 5 stars

    Can't live without it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Robot Vacuum, I am amazed every day by how much it picks up! We had issues with the main brush, so I started using it without it, still worked great, but eventually it just quit working. Called customer support and they were probably the best customer service I have ever received. Since we were still under warranty they paid to have him shipped for repair and not only repaired our Bob but replaced the main brush and side brushes. I thought he was good before, now back to full power I realize how much I've missed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loooove this little thing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is great! I didn’t know how much I needed one until I had one. And the customer support is excellent. If you have any issues with your bob, they will walk you through troubleshooting or replacement parts if needed. It connects to my Alexa, so I can control it from wherever. It has a schedule feature, so it runs like clockwork at my house at 8 pm, and does the sweeping, in the morning before I head to work, I swap the container for the vacuum and add the mopping one, then I tell Alexa to run bob. My house is always clean. It keeps up with my two shedding dogs and my floors are not spotless every single minute of the day, but I like that instead of the floors, I can worry about and do other things.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction power is disappointing. The battery runs low since the first day I use it. It’s is hard to place the robot for charging as it needs to keep one inch far from the base wall. I was thinking I was doing a great purchase but was very disappointed . I lost the window to return so I kept but may need to see the warranty to request a check on the battery

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok gets caught on things very easily don’t leave any cords or anything laying around

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great..just push on button, but clear area of electric cords and it cleans floor and returns to cradle..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great helper

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product bought at a heavily discounted price. The instructions are average. I could not get it to connect to wifi but it works well manyally. I would not buy this product at full retail price

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything they said it would be. Great on pet hair. Haven't tried the mop yet but I'm sure it will be great. Only had one issue and it's no big deal it that he never finds his way home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife to help around the house while I was deployed with the military. Easy set up, easy clean up, and out of the way. It’s really helped take away a chore around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the vacuum. It was easy to put together and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot Vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is great, charges and picks up the dirt easily!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get on top of the vacuuming this thing is perfect to keep you on top of it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    pull the trigger and get it already

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to our home. Goes over carpet and hardwood. Makes our job a lot easier to keep the house clean with 2 kiddos, 2 dogs, and 2 cats. great customer service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine I’m cleaning everything’s I’m like a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t waste your money

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan , have had this for about 4 months and it makes this loud noise when it’s on the charger and after having it for about 7 months it does turn on at all . I didn’t purchase the extra warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My mop/vac.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum because it goes through the Internet and vacuum and mop my floor either or it makes life so much easier

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used couple times. It won’t charge now. I brought it back to Best Buy, the guy told me I can’t return or exchange a new one. I’m pretty sure it was before my return deadline. I’m really unhappy with the customer service. Now I don’t know what to do. Few hundred dollars robot sitting there. Disappointed!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bob the sweeper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well we are surprised at how much dirt it collects each time. It does not always find it's way back to the charger

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good to have, does the job.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast, works well, pickup stuff, mops and vacuum every corner of the house. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive mopping Features

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two other robots - one iRobot and one deebot ozmo series. The bob sweep does a fantastic Job of mopping the floors although it does stop every once in a while. Overall I definitely recommend this Bob.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robot

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made a good purchase. I loved it. I save time that I use in other activities. I highly recommend it, a good investment.

    I would recommend this to a friend