Customer Ratings & Reviews

Great Robot Vacuum, I am amazed every day by how much it picks up! We had issues with the main brush, so I started using it without it, still worked great, but eventually it just quit working. Called customer support and they were probably the best customer service I have ever received. Since we were still under warranty they paid to have him shipped for repair and not only repaired our Bob but replaced the main brush and side brushes. I thought he was good before, now back to full power I realize how much I've missed it!

Bob is great! I didn’t know how much I needed one until I had one. And the customer support is excellent. If you have any issues with your bob, they will walk you through troubleshooting or replacement parts if needed. It connects to my Alexa, so I can control it from wherever. It has a schedule feature, so it runs like clockwork at my house at 8 pm, and does the sweeping, in the morning before I head to work, I swap the container for the vacuum and add the mopping one, then I tell Alexa to run bob. My house is always clean. It keeps up with my two shedding dogs and my floors are not spotless every single minute of the day, but I like that instead of the floors, I can worry about and do other things.

The suction power is disappointing. The battery runs low since the first day I use it. It’s is hard to place the robot for charging as it needs to keep one inch far from the base wall. I was thinking I was doing a great purchase but was very disappointed . I lost the window to return so I kept but may need to see the warranty to request a check on the battery

It’s ok gets caught on things very easily don’t leave any cords or anything laying around

Works great..just push on button, but clear area of electric cords and it cleans floor and returns to cradle..

Excellent product bought at a heavily discounted price. The instructions are average. I could not get it to connect to wifi but it works well manyally. I would not buy this product at full retail price

It is everything they said it would be. Great on pet hair. Haven't tried the mop yet but I'm sure it will be great. Only had one issue and it's no big deal it that he never finds his way home.

I bought it for my wife to help around the house while I was deployed with the military. Easy set up, easy clean up, and out of the way. It’s really helped take away a chore around the house.

I loved the vacuum. It was easy to put together and use.

Bob is great, charges and picks up the dirt easily!

Once you get on top of the vacuuming this thing is perfect to keep you on top of it.

Excellent addition to our home. Goes over carpet and hardwood. Makes our job a lot easier to keep the house clean with 2 kiddos, 2 dogs, and 2 cats. great customer service as well

Good machine I’m cleaning everything’s I’m like a lot

Not a fan , have had this for about 4 months and it makes this loud noise when it’s on the charger and after having it for about 7 months it does turn on at all . I didn’t purchase the extra warranty

I love this vacuum because it goes through the Internet and vacuum and mop my floor either or it makes life so much easier

I only used couple times. It won’t charge now. I brought it back to Best Buy, the guy told me I can’t return or exchange a new one. I’m pretty sure it was before my return deadline. I’m really unhappy with the customer service. Now I don’t know what to do. Few hundred dollars robot sitting there. Disappointed!

Works very well we are surprised at how much dirt it collects each time. It does not always find it's way back to the charger

It’s fast, works well, pickup stuff, mops and vacuum every corner of the house. Very pleased.

I own two other robots - one iRobot and one deebot ozmo series. The bob sweep does a fantastic Job of mopping the floors although it does stop every once in a while. Overall I definitely recommend this Bob.

I have made a good purchase. I loved it. I save time that I use in other activities. I highly recommend it, a good investment.