Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SJP110020
SKU:
6389645
Your price for this item is $129.00

Customer reviews

Rating 3.9 out of 5 stars with 1270 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers commend the Pro Robot Vacuum's cleaning performance and ease of use, finding it effective at picking up hair and offering good value for its price. However, some users experienced issues with navigation, battery life, and noise levels. Concerns were also raised regarding the dustbin size and the functionality of the side brushes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,270 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Clumsy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bobsweep is a nightly tool at my house now. It does what I needed it to, but nothing more. It doesnt map the floorplan or anything, and clumsily wanders the house attempting to clean. It must be babysat, or it will frequently get stuck under reclining chairs or kitchen cabinets. When it does go where it needs to, it does a nice enough job for a nightly vacuum. Definitely worth it to keep things nice and tidy during the week.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Robo Vac for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for a few weeks now and very satisfied with the results. Only requirement on my part is to make sure it doesnt get tangled on cables., other than that it is highly recommended. a little on the noisy side though, totally woth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    LOVE this Vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bObsweep is so easy to use! I have been using my vacuum on the carpet for months now and love the results. My vacuum had a bit of a glitch and I contacted bobsweeps customer service. They were a dream to work with. They walked me through troubleshooting and even helped me get my vacuum back to them for servicing. My vacuum came back looking brand new and working better than ever! Very please with this investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bob the robot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robots good does the job, power went out the other day, thinking it would turn on. And it didnt. So it has to have constant power

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than doing it yourself

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an indoor pet, we love having a robot vacuum everyday. Bob has his issues though. He struggles with carpet; I've had to replace side brushes and side brush motors. The warranty and customer support have been great though. I got Bob on sale; I definitely wouldn't pay MSRP for Bob (there are other brands out there at that price point that give you more bang for your buck). Bob does do well at transitioning from different flooring and really only gets stuck when he goes over cords or something. Get your cords out of the way and clean Bob out with some canned air once a week and it will surprise you how much he picks up everyday.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cleans ok for the size, however No WIFI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bobsweep model here was what I thought was a bargain for the sale price. like 80% off. So I have used it exclusively for my kid's bedroom areas upstairs...hardwood floors. What we like is it easily goes under the bed. Other good thing is that it does find stair edges w/o issues. Cleaning is ok. Not as well as Neato Vac that we use downstairs. What we don't like is that this tool does not have WiFi. W/o Wifi it doesn't seem to show if it has any mapping element.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Side brushes

    Rated 3 out of 5 stars

    Need a better customer service team

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say that I love what this vacuum can do is an understatement. I have 3 of them, one on each floor. However, this company's customer service leave something to be desired. After 2 months of use, the side brushes error message keep coming on, after cleaning it out, replacing the brushes as recommended by the manual did not fix the problem, I emailed the company for possible other solutions. After waiting about 10 days, I gave up, and took the 2 side brushes off. Now it's no longer giving me the error message, but the side brushes also are not working. Great product will not survive without a good customer service backup. I still love the product, but I would not buy from this company again unless they improve the service after the sale.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bob is basically the laziest robot vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a new place that had a larger and more open floor plan and thought it would be nice to have a robot vacuum to help with upkeep. Now I'm aware that these aren't really made to entirely replace vacuuming and sweeping but from the couple I've seen in action of other brands I thought it would at least be something we could run once a day for basic upkeep between our usual cleaning sessions. Unfortunately Bob doesn't do much as he cruises (slowly) around the house other than make noise and get lost trying to find his charger. We empty the dustbin every day or two and dust is about all that it ever picks up. At least it's something but the random crumbs and tiny debris left by the kids are also left behind by Bob. Bob is mostly let loose on hardwood and tile floors with a couple carpeted rooms. He's marginally better at the hard surfaces but he's much quieter on the carpet so that's a plus I suppose. 2 stars because if all you need is a very easy to use robot vacuum mostly as a white noise generator that accidentally sucks up a very minor amount of dust, he's great at that. If you have any real cleaning expectations, look elsewhere. We got ours significantly on sale and I'll still be returning it. Anyone who buys this at full price is just getting completely ripped off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Hands Free Vacuum Ever!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first hands free vaccum and I love it. It picks up so well and has a good sound quality. I purchased this on Deal of the Day so it was $149. I am glad I purchased it. I will be hands free from now on. Great device.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Mehh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I bought this at the full retail price of $649.99 it would've been the fastest return in history. But at the cool price of $149.99 I would say it's a fair vacuum. As the instructions state, just leave it alone even though it seems to only be focusing on one spot for the past 20 minutes.....Also, at the high end price not having app capability with your phone is a big con. Bob does not do well with elevation changes, I have the thinner workout puzzle mats and it will not go over the change in incline.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works well and I’m very happy with it and use it every other day

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Hair pickup

    Rated 4 out of 5 stars

    Bobsweep Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at picking up dirt and pet hair. Could not believe how much of my pet hair was on the floor. Only draw it sometimes get stuck on area rug corner. But I move it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Robo cleaner

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome robot cleaner. Navigates around the house great. Does a good job. Little loud but does great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching BOB work! He is so smart! I used to sweep the floors daily and often twice a day due environment. BOB iß set to vacuum every day for 2 1/2 hrs and seldom do I have to follow with broom! Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hair pickup

    Rated 4 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for our second floor that is not used that often and is all tile floor. BoBsweep does a great job picking up hair and other stuff and is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    bObsweep- Pro Robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bObsweep is a very efficient vacuum. I have 5 kids, so there's always something needing to be vacuumed up. My floors are clean after each use and no little pieces left behind to get suck to the bottom of my feet. Every now and then we have to remove and clean his front wheel, but thats a minor inconvenience. He's not super quiet on hard wood floors, but not super loud either. I can't hear him on carpet. I would (and have) recommend bObsweep to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great compared to iRobot. It go thru smaller and lower clearance space and battery lasts a lot longer. I’m lucky to get it at a discount price. Love it and recommend to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not overwhelming amazing but not completely a dud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it performed basic vacuuming functions adequately I felt it lacked key features you should expect for any vacuum selling north of $600. Better sensors needed as well as a larger holding bay for dirt. Software needs improvement as well, I can’t figure out if it’s trajectory path to clean is random or just a poorly executed attempt at, for lack of a better term, “fake it till you make it” . I really wanted to like this device but even for the extreme discount of $149 selling point from an over $600 initial msrp it still fell short of my expectations. Quality product poor design / software execution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few issues with my bObsweep, but customer service has been so helpful in helping me resolve them. Does have some issues moving to a different surface, often gets stuck going from hardware to a rug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rating

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item, had it for over 3 years and still works.

    I would recommend this to a friend