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Customer Ratings & Reviews

Model:
SJP110020
SKU:
6389645
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Customer reviews

Rating 3.9 out of 5 stars with 1271 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers commend the Pro Robot Vacuum's cleaning performance and ease of use, finding it effective at picking up hair and offering good value for its price. However, some users experienced issues with navigation, battery life, and noise levels. Concerns were also raised regarding the dustbin size and the functionality of the side brushes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,271 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, we have a couple area rugs that it is able to get on and does a great job. It’s nice to set a timer and not worry about it

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Retuned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of this vaccum but it kept getting stuck under my cabnets and in my rugs. Had to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the bobsweep because I kept getting error messages that a wheel was stuck. It never made it cleaning a complete room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BOB to the rescue

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Easy to set up and use. Clean it after each use and your house will be cleaner for it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Works good but has flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First it needs charge every now and then, second it gives the orange color alert every now and then and needs to be activated or resumed manually which is a major setback. Not sure if this is just with my piece and I am not sure whether that's a stuck alert or something else.. the price was very good as I bought it during sale but I am gonna return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    I returned mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first robot vacuum and I gave it a chance but in the end I did a return. It vacuum as though it’s lost, hitting furniture and keeps going the same places and getting stuck. Just no sense of it’s surroundings. The only thing it does well is go back to its base when I send a command. I do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new cleaning toy. Does a great job and great thing is... I don’t have to do anything but turn it on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can not get open section holds filter to clean or

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrote in question and asked how open that part answer said we got the question That doesn’t help so been unable to use since one time ran

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum goes in places that we can't get to. Programed to come on everyday. The house stay very clean. We happy we bought one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never worked right, didn’t cover the whole area, wouldn’t hold a charge, don’t recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, but it seemed to get "stuck" in certain areas of the house. We had to move it to another room after realizing it was only staying in one room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This sucks - it's supposed to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum seems to do what it's supposed to do. It doesn't get lost, and does a good job of covering the entire area where it's set loose. There isn't wifi control, or an indication that the dust bin is full, but for the price it's perfect. Obviously the price is artificially inflated so it can be dropped to be inline with the other vacuums in this range of features. I like this one because the brushes on both sides cover a lot of wall space and get an extra inch or two on both of the front sides.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not go over rugs well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dirt bin clogs frequently and also comes disconnects from remote frequently

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but get caught on carpet and bristles bed and get caught easily also gets stuck a lot

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Noise level

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked awesome for the first week or so then it stopped working. It would work for about 5 min then start flashing orange that the battery was dead. It is super loud. It looks like it’s a good deal because of the large discount but it’s not worth it. Had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gave out after a year glad I had Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some things you need to spend a little more $ on , got this on Deal of The Day . At 1st the eye quit & then quit charging 1 year in. Best Buy was great with taking this back with Geek Squad Warranty & gave me store credit , so I could upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty similar to the Bissell model but i got this at a super low clearance price. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning machine easy to use my dogs don’t bother it the kids like it as well you will like it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job......i turn it on ans sweeps up the crumbs/dirt. i have yet to program it to start on its own.....but sovfar so good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Such a help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this , had a Samsung before but Bob is impressive so far- does just enough to help maintain

    I would recommend this to a friend