Customer Ratings & Reviews

At first, everything worked perfectly, but before it was ready, it started having different problems. I contacted support, as Best Buy doesn't honor the warranty. The first time, they responded quickly and sent me a replacement to my house in October. Now it's mid-February, and it constantly displays the "Lidar sensor" error. It doesn't vacuum properly and just keeps spinning in one spot for minutes. When I press the return button, it spins all over the place, and I have to pick it up and carry it back to the base. Now I'm waiting for support, but to be honest, I'd rather get my money back and buy one from another brand. If I could upload a video I would, but the system won't let me.

Bobsweep (we call him Hamisi) does a fabulous job. He is a very hard and dedicated worker. If he keeps up the good work. We might get him a friend to help him around the house.

Great buy. The robot is awesome. It’s a great product

This vacuum has pet in its name, implying that it is capable of handling a house with pet hair. While it pick up the pet hair ok when vacuuming the house, it absolutely cannot self empty the bin with hair in it. Even on the highest power settings. I use it on my first floor that only has linoleum and two thin rugs. This product may be ok for someone who just needs dust and occasional dirt picked up, but if you have a pet that sheds hair do not buy this...for any price. You'd be better of getting a robot vacuum you have to empty yourself every time it runs.

Works great so far. My husband loves it. We still need to try the mop feature

Love this machine, this is my second Bobsweep machine and I totally love and recommend it.

Excellent product , works good but mopping is not al all good

Very easy to set up and allow "Bob" to map areas. Using the App, I adjusted vacuum intensity to "highest". Does a very good job on wall-to-wall plush carpeting, and above-average on hardwood. Bob's navigation skills are BAD. Gets "stuck" more than 50% of the time...unacceptable. To use Bob effectively, we've had to exclude portions of rooms with free-standing furniture to reduce his opportunity for failure. Bob replaced a 5-year-old, 1st generation Shark, who almost NEVER got stuck or lost. Shark is superior for most tasks. Impressed by the ease disassembling & cleaning the robot. I do not recommend this product if you have a fair amount of free-standing furniture.

Works great, love this thing! I would highly recommend.

Definitely a great vacuum. I would definitely recommend it

Mom loves this cool lil robot and it seems to get along with everyone else

Best thing I ever bought, I literally do all the work for me

It takes a minute to get the app set up. Now that the app is set up, everything is great.

Bought for Christmas gift for daughter-in-law. She loves it.

Great price, versatile functions, compact footprint, light weight.

Does a great job keeping up with the dog hair. Long lasting batttery

We loved our new robotics system; it's very functional for our home!

Love it! Does a great job and set up was easy. No complaints

I've had the BObsweep for about two months now and am very happened with the purchase. I continue to be amazed how well it works.

I absolutely love that it mops & sweeps at the same time. Im still learning about it, but wish it got right up against the edges