Customer Ratings & Reviews

This awesome device takes vacuuming to a whole new level!

It doesn’t pick up good on my lament hardwood floor. We still have to go behind it and sweep. We did not use the mop feature. It also has to be used with an app.

The vacuum runs for 10 min and need to recharge and empty out, had running for 2 days, when I open the canister with bag it’s empty so not sure after 10 min why it needed to empty itself. Doesn’t have enough power to pick up easy things from the tiles or small hair carpet . At one point it did bumped into my foot, didn’t recognize the movement.

Great vacuum for all your pet and cleaning needs! Great price from Best Buy!!

I wanted to like this unit, but was mislead from the beginning. Best Buy listed this as bagless, so I was upset to see it needed bags after unboxing. The mapping worked better than my iRobot, but it had a hard time finding the rooms after creating the map. I added 2 schedules during the week to hit carpets on some days and laminate surfaces on others. It errored out every time and never once was able to complete a run, so it was returned.

Love this. Wait for it to go onslae and you wont regret it.

Bought as a gift. It’s getting good reviews from them

The sweeping function on this is very strong and I would buy a sweeper only model. The mop function is terrible. The water reservoir in the unit is tiny. It holds less than 1 cup of water. You have to fill it every 10 minutes or less. Then, the first 2 passes after you fill it, it dumps extra water on the floor so you have to go back with a towel and dry behind it.

I’ve been using a Bobsweep pertain slam for 3 years that worked great until recently it just spins. So I purchased this newer model expecting the same great results. This thing is junk! It just pushed the dog hair around and leaves it in a pile on the threshold while dropping anything else it may have picked up when it struggles to cross the threshold. I have hard wood floors and tile so it’s all hard surfaces that are cleaned daily. Would not recommend.

Got it in May. It died in August. Has 2 year warranty so maybe they will fix it

This unit does a horrible job as a vacuum and mop. It does not empty itself at all and always needs a manual dumping. once its compartment is full, it continues to drive around redistributing dirt back across the solid surface floors and area rugs. Dog hair is wound around brush and disassembly is mandatory with every run. DO NOT BUY THIS CHEAPLY MADE PRODUCT!

Bought this vacuum about a month ago. Used it once and now it won’t reconnect to the wifi. And of course I already threw the box away, so I can’t return it.

Aso far i have onoy set the unit up.in a location i plan to leave it. Havent done any mapping or whatnot. Haven't mopped, haven't vacuumed. So why 1 star then? Because BestBuy decided thwy wete going to share my email address with bObsweep and they and me some "provide early adopter feedback for a chance to win" email. I would LOVE to see where I agreed to share my email with ANYONE upon making a purchase with Best Buy. If i hadnt used so many rewards to purchase this I'd simply return it. After setting it up and using it, I may up the review to 2 or 3 stars. But this thing could take out the trash and wash dishes and I wouldnt give 4 or 5 stars after giving out my email.

This machine does a great job cleaning the bulk of the floor area. The problem is, the dog hair winds up being left in piles along carpeting, mats, etc. The floor still has to be swept every time this unit is used.

Robot vacuum can't dock to recharge or empty, no matter where the base is placed. Open room with no obstacles, dark room with no obstacles, doesn't matter. bOb spins and spins and spins, wandering the room without success. Soft and hard resets don't work, moving the base doesn't work. Deleted the map and " quick mapped" 5 times now with THE SAME base location, no luck. Hopefully returning bOb the p0s.

Really disappointed with the product. They say it can ‘mop’, it’s outright a lie, we can’t keep the water anywhere so I don’t know what’s the point of saying it can mop. Even for small human hair it’s getting stuck at the bottom, I have to clean-it everytime. I fed up with it and stopped using, I’m using regular vaccum cleaner again. I would never buy this again. It’s not even cleaning 100%, it’s leaving 25% of the dust on the carpet. Also, it’s not reaching to corners. I don’t know that’s the point of this device if it can’t fulfill the basic requirement.

It did perform to my expectations at all. I watched it skip over pet hair and the "mop" function was just a swipe of water, it didnt clean anything. I returned it promptly and bought a Roomba

Long hair gets tangeled up and requires alot of maintance.

I thought this product would both clean and mop the floor, but it only vacuums normally. I wish I could return it, but we bought it early while waiting to move into our new house. It’s been about two months, and today when I finally opened the box, I was super disappointed.