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Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4.3 out of 5 stars with 956 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the UltraVision Self-Empty Robot Vacuum & Mop's cleaning performance, suction power, and navigation capabilities. Users also appreciate the easy mapping function and reasonable noise level. However, some customers have experienced issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 956 reviews
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Had to get one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my daughter telling me it was one of the best gifts I ever gave her, I decided I had to buy one for myself. She was right, it made my life a lot easier. It was easy to map out the upstairs and downstairs and to mark the spots I didn't want it to go. Now I can vacuum or mop while getting other chores done and it does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient robot and easy to use app. You can use it with or without the mop and set it to clean certain days. The robot will dock itself and empty the bin. Very convenient since my dog sheds a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    The perfect vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bobsweep is soooo good and does perfect vacuuming and mopping. It navigates obstacles very well , while trying to make sure it goes over every patch of the mapped surface. Yes, the noise can be loud when emptying its contents, but that's expected..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how this keeps our house clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have fallen in love with our bObsweep, who we nicknamed Rosie. We have a huskie who sheds a lot and Rosie keeps the hair piles under control wonderfully. I have to clean the brush every week or so because of all the dog hair, but that is a small price to pay for a clean house. Highly recommend this robo vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    UltraVision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good robot vacuum cleaner, bought it at a big discount during the New Year holidays. Does a great job, I set it up to clean 2 times a week and now my rooms are always clean. Cat hair gets clogged inside, you have to open it and shake it out yourself

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    My first time using a robotic sweeper and mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mapping out the floor and then cleaning the entire area. I have not tried the mop feature yet and will let you know how it does mopping. I have tile floor and it moves easily across the floor. Only thing I can say that is not a negative but something to point out is when it self cleans and empties into the bag, it sound like a jet plane taking off, very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Good robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good machine. The only thing that i dont like is that it gets clogged and it wont dump it self. I bought it because I have 4 cats. I wanted it so it can help pick up the cat hair ,it works well but it gets clogged. I manually have to clean it or unclogged it every time i use it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not a good vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first ran the vacuum, I was impressed with how quiet it was and it felt solid (my previous one had rattles so this was a positive change). However, once it started cleaning the house regularly, I noticed more and more faults appearing. Here's a summary of them: 1. The robot seems to follow a random pattern when cleaning the floor. My previous robot would start with the perimeter, then clean inside the perimeter, and once done, would move on. This robot seems to do the perimeter, then randomly clean inside of it, leave, come back, do some more cleaning, and sometimes return for the third time. 2. No feedback when it's stuck - whenever the robot got stuck, it never announced it, even though I had Mute turned off. It also never sent me a notification so oftentimes, it would get stuck and nobody knew about it for hours. 3. Speaking of getting stuck, it would sometimes get trapped in a corner, unable to exit it, even though there was plenty of room for it to do so. Today, for instance, it got stuck in a corner so after about 10 minutes I physically repositioned it in a different part of the room, only for it to return to that corner and get stuck again. I then moved it outside the corner and put a physical barrier so it wouldn't be able to reach the corner. It then constantly tried to go into the corner. I ended up removing it from the room and closing the door. 4. Sensor malfunction - almost every day we would find the robot upside down in the family room, where it fell off the step between the living room and the dining room. As per my previous mention, it never notified us that it had stopped working so we only found out about it much later. 5. Dust bin doesn't get emptied - it was only on the last day, before returning the vacuum to the store, when I vacuumed the wheel well and pointed the vacuum toward the dust bin, that a huge amount of debris got sucked into the handheld vacuum from the dust bin. At this point, it dawned on me why the vacuum was doing a good job picking up dirt (the dustbin was mostly full) and the dust bag in the big container wasn't filling up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally jumped on the auto vacuum and couldn’t be more pleased! We run this daily through the entire house and it’s made a bog difference. We have a heavy memory foam bed so cleaning under the bed was a challenge, now it is vacuumed daily. I would definitely recommend this product. We have not tried the mop feature but pulled up area rugs, ran the vacuum and then steam mopped with another unit and am happy with those results

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 3 out of 5 stars

    Good and bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this vacuum for a couple of weeks and here’s my thoughts robot is really good at mapping out your house as long as you remove obstacles it cleans about 1/3 as good as if you used a new vacuum cleaner. I had to block off sections of my house so I could use the room cleaner feature but the robot looses its memory if you have an obstacle I asked it to clean one room and it cleaned a different room the mop feature works if you wet the floor first and not rely on the sprayer my didn’t like it at first and tried to attack it but is now getting used to it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Wonderfully made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quiet, mop works wonders. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob sweeper has made my life much easier after surgery it has kept my tile floors clean. The vacuum at the end of the cycle is very loud but the noise doesnt last long. My daughter couldnt have purchased a better gift for me.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    A Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot vaccuum! The 8000 Pa Suction is FANTASTIC and unlike our previous robot vaccuum, it doesn't get caught on our carpet & rugs! It does a great job getting all of the dirt and little particles off of the floor - and trust me, I'm a stickler about feeling tiny crumbs on my feet. This is the best robot vaccuum purchase! PS - we've named him bobBarian lol

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excelent vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans excellently, it is not noisy, good battery life, the app is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful vacuum. Does an excellent job. I love that I can use the app to set a schedule. The app is fairly easy to use and allows you to create no vacuum or no mopping zones. I have it 4 stars because the mopping function does not work quite as well as the vacuum function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant with some of the recent mixed reviews, but after having setup one myself, I've had nothing but positive experience with this product and the setup took less than 30mins. Have had this product for about a month and a half and so far no issues! Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bob is part of the family now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 dogs + 1 cat= hair everywhere! Bob saves me at least 45 minutes per night. Scheduled sweeps and self empty for the win!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so good, used it full on today, way better than the pet ultrvision. Picks up all pet hair, only got stuck once and was able to maneuver around ovstacles climb throw rugs and carpet emptied itself , it knew when it was time to charge, has great speed not to loud very very efficient. I am blown awayvat how great this one is compared to my other one. The other one is good but this is great. Highly recommended especially if you have pets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot vacuum/mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best robot vacuum/mop. Easy to program and run and does a good job!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this robot vacuum cleaner from Best Buy, and I’m very satisfied with my experience. The product itself works as advertised, and the pricing was competitive. The store offers a wide range of options, making it easy to find exactly what I needed. The checkout process was smooth, and the warranty options provide peace of mind. I’d definitely recommend Best Buy for quality electronics and great service.

    I would recommend this to a friend