Customer Ratings & Reviews

I love everything about this vacuum. The mopping feature is amazing and the self emptying feature is the best.

Excellent! Upgraded from a Roomba and couldn’t be happier. Each morning my floor is clean, clean, clean.

Is good device , has some small issue for mapping but still way better than other brands

After watching me set up our “Bob ,” my husband wanted to learn. So now we have the app on both phones and he can do his own cleaning when I’m gone.

Really good equipment fast and the mob really cleans

This is a great product! It works perfectly and the customer support is fantastic! Highly recommended!

Good vacuum, love the self-empty feature. It is so convenient not to have to empty after each use

Works great. I've never used the mop function because you have to swap out a part but the vacuum is very good at what it does.

Vacuum is very strong n powerful. Maps out your house while cleaning

Just got it, opened it and so far I am loving it! :-)

Good Product and definitely will recommend to others

No regrets in purchasing this product. It works as designed.

Very cool product. It really sucks but in a good way.

Does what it says - no complaints Nice to not have the pet hair gathering along the edges of the floor - easy setup

I hate to write a review after my return was processed however shark is where its at. I thoufht this was a better product and a good deal based on its price hower the shhavei have now doesnt have automatic emptying but when running the shark after bob it picked up so much of what was missed.

not bad for the price but only used it for a few months was not very happy with the overall clean.

Robot vacuums just may not be for me because everyone else talks about how they love theirs. This one is loud, gets lost more often than not, and requires frequent app updates. I find myself getting out the upright vacuum often just to avoid the frustration I know that is waiting for me with this piece of junk. Never attempted the mop function, I’m sure it’s not fun.

It is one the best purchase that I have made. It’s the best

I gave it a two because of the easy app setup. Otherwise, the vacuum isn't so great. It keeps falling down the one step in my home, and it happens every trip. So have to stop what I'm doing and go save it. Its dirt bin gets filled up, but it will keep going without returning to base to empty, so I end up having to empty it because it's so jammed in the bin it can't empty itself. It does half the map, returns to base, then doesn't run again till scheduled again. Was doing the same with my older iRobot, 8 series, wanted not to have to stop to empty and save from the step, which is why I upgraded. Not much of an upgrade. Going to return it, and going back to an iRobot.

I bought it for my new home. Working but not my expected.