Customer Ratings & Reviews

When the camera function is on, the robot has no clue where it is and runs into a "localization error". Bump mode works good. Other than the camera function being usless, the robot is just alright.

This vacuum keeps getting stuck in random spots in the house. The vacuum is not strong and doesn’t pick up everything on his way. I want to return it but I don’t have the box it came with

I have had it for less than a year, stopped charging 3 months ago

I work harder than the vacuum! It’s constantly getting errors. I really needed my life to be a little easier, now I have an expensive vacuum that causes more problems than it worth and I’m 3 days past return. I’m so frustrated with this purchase! I’ve had several robot vacuums and this one takes the cake for the worst!

I bought 3 of these. 1 immediately we noticed had technical problems so returned it. The other 2 appeared to be doing the job but we noticed over time the floors were getting more and more brown, they were literally just mixing dirt with water and spreading dirty water over the floor which over time turned our white floors brown.

The device is not working as expected. The smart sensor does not recognize some of the objects on the rooms and constantly getting caught

It is not working properly, need to contact the store

Look up the reviews on the apple app store. 3.5. The app is horrible. The device can not update properly, the app itself is horrible. I think it’s interesting for such an expensive vacuum how you have to actually manually change out the water for the mop function. There are so many competitors where the vacum cleans the mop for you automatically with wash tanks. This product is not worth anywhere near close to $1000. I can’t wait to return this garbage.

Not cleaning the even small dirt particle, by the time we open the box the return window closed,so unable to return.

It didn’t meet my needs I was expecting more, but it didn’t work for me

It was good for the first week. Now, the battery won’t stay charged or really charge and does not clean well..

This unit when mopping leaves streaks and really has a hard time navigating individual room jobs.

It would not work because our internet was to fast.

Main brush alway got trouble. Self empty not working at all , i have to clean it every day

Barley worked I wanted it to handle my living room and kitchen and it seemed like it skipped a lot of the room

I am returning this device. It fell down the stairs multiple times and misses areas when vacuuming. I also don't like the fact that I can only select one room to vacuum at a time when doing quick clean.

worst purchase we ever made. will not pick up sand. has never emptied and thus clogged the sweep. we live in a sandy area with 3 dogs and a cat that clogs up the sweep bar had for just over a month and the vacuum bag is still empty. this is a definite no buy warning.

Trash just get a roomba like I wished I did. The mapping and app could be alot better. It’s cheaper version like the Ihome that have a better system then this and cost less.

I had high hopes for this vacuum. It constantly gets clogged with pet hair and doesn't empty into the canister, I have to empty it daily. It still runs but doesn't really vacuum anymore, wish I would have been able to return.

We had high expectations for the bobsweep but as soon as we got it started it was an epic failure. Did not vacuum well. Battery time was horrible. Does not check any boxes one of the worst purchases i have ever made i wish i could give it 0 stars