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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 958 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers express satisfaction with the UltraVision Self-Empty Robot Vacuum & Mop's cleaning performance, suction power, and navigation capabilities. Users also appreciate the easy mapping function and reasonable noise level. However, some customers have experienced issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 958 reviews
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor thing kept getting stuck and couldn't navigate the room. Kept telling me the vac brushes kept getting dirty, yet they weren't. Lost connection to wifi and haven't been able to reconnect. One issue after another. All that of that after 2 weeks of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t wast you money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible for the cost, ultimately bad mapping for the price point, is not able to clean both carpet and floors at the same time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep your money pls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest piece of mud pie... the conection is horrible the brushes always clocked . The mopping feature is a joke what waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price cut needs a price cut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Don’t fall for price cut. A $200 roomba is way better. Need to run it multiple times to get a decent clean. Not a great clean, not a good clean… Material feels cheap. Just an all around bad buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect description on line . It says bug less- not true. I would return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trrrible product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets easily hung up. Doesn’t understand borders. Clif sensing doesn’t work. Frankly, it does a bad job all around. There really is nothing good about this. They charge $1200 and then drop it down to 200 to fool you. I was fooled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water bin clogged. Only owned it a few months. No instructions on how to clean. Don't waste your money. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whining sound 1 month in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum one month ago and I think the motor is going bad. I have regularly cleaned it, and now it makes a terrible whining sound when cleaning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken after 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month and the main brush motor took a crap. Now, I have to deal with sending the unit in for warranty work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shark was better tbh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to switch to bobo and have had issues with it since i miss my shark and i will be returning this one soon! The robot gets stuck often doesnt go to all the areas and has issues all round

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gopal Shrestha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LiDar trouble! It won’t create a map, clean the entire floor, or return to the dock. I’m extremely disappointed. It’s been less than a month since delivery, but I’m no longer eligible for a return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working is Grande problem not working work for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dock doesn’t charge. I have a defective product. Waiting on replacement update when received product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Multi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can't perform Ducking. No matter what u do,it wont ducked! After only 1 month im sending it back to be fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Below Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has no difference from any other $150 vacuum robot. Poor vacuum power. Camera wont work Its hitting everywhere, skipping corners, getting stuck with anything on the way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    over rated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not as advertised. It even fail off from the steps while it supposed to sense

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device sucks! A piece of trash could be on the floor and does not vacuum it up. It very loud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t set it up yet….the directions are not clear to me. Thought Geek squad would help install…..nope.Any suggestions?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst Bobsweep I have owned. It is not quiet, the suction power drains the battery. Not worth the Price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    liquing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because it was dripping water.when i puth the water on the tank for moping it was alreading losiing water from the other side.

    No, I would not recommend this to a friend